Hello Tian-You, Thank you for your rating. We are so delighted to know that you enjoyed your stay with us. We hope to host your future visit to Washington DC. All the best!

Hello Ruihua,Thank you for your rating. We are delighted to know that you enjoyed your stay. We hope to host you on your next visit to Washington, DC.

Thank you for your review Miaoxian. I am glad you enjoyed your experience staying with us. We pride ourselves on providing the best possible service and I am glad we exceeded your expectations. Please make sure to come see us again when you return to Washington and thank you so much again for choosing the Hamilton Hotel. Best Regards

Thank you for your review Jianwei. I am glad you enjoyed your experience staying with us. We pride ourselves on providing the best possible service and I am glad we exceeded your expectations. Please make sure to come see us again when you return to Washington and thank you so much again for choosing the Hamilton hotel. Best Regards

Hello Yifan,Thank you for your feedback and we are delighted to hear that you that you found the staff service to be great and the location convenient. I am sorry that the condition of the facility fell below your expectations, and I assure you your comment will be shared with the appropriate personnel. Thank you again for choosing to stay at the Hamilton Hotel! All the best!

Hello Eric,Thank you for your feedback. We are so very delighted to know that you enjoyed your stay with us. We look forward to the opportunity to host your future visit to Washington, DC. All the best!

Hello Michael,Thank you for your feedback. We are so very delighted to know that you enjoyed your stay with us. We look forward to the opportunity to host your future visit to Washington, DC. All the best!

Hello Ellen, We appreciate the 4-star rating you've provided. Your feedback is instrumental to our continuous improvement efforts. Thank you for taking the time to rate our service and give your feedback. All the best!

Hello Vivian, Thank you so very much for your feedback. We are so very delighted to know that you enjoyed your stay with us overall. On another note, I want to apologize for the blanket statement that was made to you. Also, Since your stay with us back in April, I want to let you know that the hotel has incorporated a common area with a microwave for our guest to warm up food. We hope for the opportunity to host your future stay in Washington, DC. All the best!

Hello Nadine, Thank you so much for your you feedback. We are delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC.

Hello Marco Amado,Thank you so much for your feedback. We are so very delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

Hello Lisa, Thank you for your feedback. The information that you provided is invaluable. With that said, I sincerely apologize for the inconveniences that you experienced with the room. We do have around the clock room attendants, engineers and managers that are able to quickly resolve any issues our guest encounter. We hope that with this knowledge you will give us the opportunity to host your future stay in Washington, DC. All the best!

Hello Karen,Thank you for your kind word. We are so very delighted to know that you were please with you stay with us. We look forward to hosting your future visit to Washington, DC. All the best!

Hello William, Thank you for your feedback. We are so very delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

Hello Jacqui, Thank you for your feedback. We are so very delighted to know that you enjoyed your stay with us. We look forward to the opportunity to host your future visit to Washington, DC. All the best!

Hello Evelyn, Thank you for your feedback. We are so very delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

Hello Tim, Thank you for your feedback. We are so very delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

Hello Kenneth, Thank you for your feedback. We are so very delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

Hello Cathy, Thank you very much for your feedback. We are so delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

Hello Nancy,Thank you for your Feedback. We are so delighted to know that you enjoyed your stay with us. Thank you so much for letting us know about the bathroom sink, the water and the hair dryer so that we can have our engineering and housekeeping department to address them all. We hope for the opportunity to host your future visit to Washington, DC. All the best!

Hello William, Thank you for your feedback. We are so very delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

Hello Mark,Thank you for your feedback. We are so very delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

Hello Elizabeth,Thank you for your feedback. We are so very delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

Hello Eloisa, Thank you for your feedback. We are delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

Hello Alice, Thank you for your feedback. I am very sorry to hear about your experience. The hotel does provide around the clock engineering/maintenance service available to address any and all sorts of situations on demand when informed. I sincerely apologize that your sleep was interrupted. I hope that you will consider staying with us on your future visit to Washington, DC. All the Best!

Hello Maribel,Thank you for your feedback. We are just so delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

Hello Ailema, Thank you for your feedback. We are just delighted to know that you enjoyed your stay with us. We hope for the opportunity host your future visit to Washington, DC. All the best!

Hello Anita,Thank you for your feedback. We are just delighted to know that you enjoyed your stay with us. We hope for the opportunity host your future visit to Washington, DC. All the best!

Hello Louie Jean, Thank you for your rating. We are just delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

Hello Kim, Thank you for your feedback. We are so very sorry that your stay fell below your expectations. We'd like to get a better understanding of what impacted your stay to help us improve our service and the same time see how we can make things right for you. Please contact the hotel directly to speak with a manager at your earliest. Please call 202-682-0111 and select option 1.

Hello Sara, Thank you for your feedback. We are so very sorry that your stay fell below your expectations. We'd like to get a better understanding of what impacted your stay to help us improve our service and the same time see how we can make things right for you. Please contact the hotel directly to speak with a manager at your earliest. Please call 202-682-0111 and select option 1.

Hello Samantha, Thank you for your 5/5 rating. We are just delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

Hello Rebecca,Thank you for your feedback. We are delighted to know that you enjoyed your stay. However, it seems that there must have been a misunderstanding or miscommunication about the valet parking. The hotel has 24-hour valet parking service available. Our Valet team is always readily available at the front entrance of the hotel to park your vehicle upon arrival. I sincerely apologize for the inconvenience caused. I thank you for choosing to stay with us and we hope for the opportunity to host your future visit to Washington, DC. All the best!

Hello Maria, Thank you for your feedback. We are so very delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

Hello Elena, Thank you for your 5/5 rating. We are just delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

Hello Lisa,Thank you very much for your feedback. We are so delighted to hear that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

Thank you for your 5 star review Martin. I am glad you enjoyed you experience and found our hotel to be clean quiet and in a nice location. We pride ourselves on providing the best possible service and I am glad we exceeded your expectations. Please make sure to visit us again when you return to Washington and thank you for choosing the Hamilton Hotel. Best Regards

Hello Bettylou,Thank you very much for your feedback. We are so delighted to hear that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

Hello Gregory, thank you very much for your feedback. We are so delighted to hear that you enjoyed your stay with us and that you found the location convenient. We hope for the opportunity to host your future visit to Washington, DC. All the best!

Hello Ellen, Thank you for your feedback. We are so very delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

Hello Sarah,Thank you so very much for your 5/5 rating as well as your feedback. We are just delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

Hello Ji Sook,Thank you for your feedback. We are so very sorry that your stay fell below your expectations. We'd like to get a better understanding of what impacted your stay to help us improve our service and the same time see how we can make things right for you. Please contact the hotel directly to speak with a manager at your earliest. Please call 202-682-0111 and select option 1.

Hello Hava, Thank you for your feedback. We are so very sorry that your stay fell below your expectations. We'd like to get a better understanding of what impacted your stay to help us improve our service and the same time see how we can make things right for you. Please contact the hotel directly to speak with a manager at your earliest. Please call 202-682-0111 and select option 0.

Hello Antoinette,Thank you so much for your feedback. We are just delighted to know that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

Hello Amy,Thank you for your feedback. We are so delighted to hear that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

Hello Chris,Thank you for your feedback. We are so delighted to hear that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

Hello Jonathan,Thank you for your feedback. We are so delighted to hear that you enjoyed your stay with us. We hope for the opportunity to host your future visit to Washington, DC. All the best!

Hello Arleen, I am so very sorry that your stay feel below expectations. Upon looking into your concern about the check in process, I was able to confirm that you were placed in our queue upon arrival (standard procedure) which places you in line according to the room type that you've reserved. As soon as your room type becomes available the agent will then be able to check you in. The time will vary when guest is checked in based on the room type availability at the time. On the day that you checked in the hotel was fully committed and there was not an option to change room types reserved. Therefore, was not an option to give "anything at that point" given the dynamics of our occupancy dilemma. A clean room is our promise to every guest and we most certainly want to be notified immediately in the case where our guest feel that this standard is not met so that we can take care of our guest. Unfortunately, you will not find a hotel in Washington, DC that offers shuttle service. On another note, we are glad to know that you found the staff to be very nice and helpful and the restaurant food good. We sincerely thank you for your feedback and for choosing to stay with us. All the best!

Hello JoAnn,Thank you for your feedback. We are so delighted to hear that you enjoyed your second stay with us. We appreciate the opportunity to host you once again. We look forward to the next time. All the best!