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公園大道旅館的評價

2.5 out of 5
公園大道旅館
2093 Dellwood Rd, Waynesville, NC

評價

8.0

很好

10 分評分，優異；48 則評價中有 20 則" "
8 分評分，不錯；48 則評價中有 15 則" "
6 分評分，一般；48 則評價中有 8 則" "
4 分評分，欠佳；48 則評價中有 3 則" "
2 分評分，很差；48 則評價中有 2 則" "

8.6/10 

整潔度

9.0/10 

職員與服務

7.0/10 

設施服務

7.6/10 

住宿狀況

8.0/10 

環保程度

評價

10/10 優異

Susan M

讚好：整潔度和職員與服務
Clean new bed very comfortable and under remodel so sure it will be Beautiful when finished. Staff was amazing
於 2024 年 5 月住了 3 晚
Manager 於 2024年5月15日的回應
Hello Susan, thank you for taking the time to review us. We are delighted to see you enjoyed your stay with us. Please take care, and stay safe!

10/10 優異

Joshua

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Quick and easy check in with friendly staff. The rooms are small but definitely worth the price.
於 2024 年 5 月住了 2 晚
Manager 於 2024年5月15日的回應
Hello Joshua, thank you for your feedback! We hope you enjoyed your stay and hope to see you again!

10/10 優異

SeNita

家人同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Absolutely beautiful people with a beautiful property. I stay here whenever I am in this vicinity.
於 2023 年 12 月住了 3 晚
Manager 於 2024年1月21日的回應
Hi Senita, thank you for your review! We are glad you had a good stay overall.

10/10 優異

Daretha

讚好：整潔度、職員與服務和住宿狀況
Will definitely stay again
The staff was very very friendly. Made my day. The room was clean and very nice for the price. Loved the glass block shower.
於 2023 年 12 月住了 1 晚
Manager 於 2023年12月12日的回應
Hi Daretha, we greatly appreciate your feedback and rating! We are so happy to hear that we could provide you with an enjoyable stay and helpful staff. Take care and we hope you'll stay with us again!

4/10 欠佳

Carly

伴侶同遊
不滿：設施服務和住宿狀況
The toliet was wobbly, the shower had no water pressure, and the bed was the worst ive ever slept in along w the metal box the bed laid on.
於 2023 年 11 月住了 4 晚
Manager 於 2023年12月1日的回應
Hi Carly, thanks for your feedback. .

10/10 優異

Keith

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 2 晚
Manager 於 2023年11月20日的回應
Hi Keith, thank you for the review! We hope you enjoyed your stay with us!

8/10 不錯

Lawrence (Adrian)

於 2023 年 11 月住了 1 晚
Manager 於 2023年12月1日的回應
Hello Lawrence, thank you so much for giving us a rating and positive feedback!

6/10 一般

Jessica

不滿：職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚
Manager 於 2023年11月8日的回應
Thank you so much for giving us a rating and positive feedback.

10/10 優異

Arati

讚好：整潔度、職員與服務和住宿狀況
Enjoyed my stay and will come back again
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月31日的回應
Hello Ms.Iyer, It's fantastic to know that you had such an excellent experience during your recent stay at our motel.

10/10 優異

Rodney

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月25日的回應
Hi Rodney, we are so glad you enjoyed your stay. Hope to see you again soon!

10/10 優異

Darrell

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very Good
Hotel facility and the room was clean, staff was helpful and nice. Our stay was for 1 night and was very good. Our room was quiet and the bed very comfortable. the shower had plenty of hot water and had very good water pressure that I've ever experienced in a hotel! Would recommend to friends.
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月23日的回應
Hello Darrell, thank you so much for giving us a rating and positive feedback! We are so glad you found our hotel comfortable!

2/10 很差

Donna

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
We never found this place...after asking directions of several locals in Waynesville. Called motel and got answering machine (?)so called again when we got back home. Offered to pay a fee since we missed our reservation and was told " No, your card will be charged for the WHOLE AMOUNT" I don't think this is fair since we tried our best to get there...how about you?
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月31日的回應
Hello Donna, This is a very inappropriate excuse from you for directions, we have not received any calls from you for directions. If you don't show up on your arrival day we have to charge you as a no show as per reservation policy.

6/10 一般

jim

Not worth $ 149.00 a night!
If you are going to charge like the "BIG BOYS" then you need to offer goods like the "BIG BOYS"! No breakfast offered. Two people in room and we were left 2 snack cookies, 1 baby bottle of water and 1 kids size juice. No Kleenex in the room. The room was clean, but very outdated. No flunger or stopper for sink so I had to force a rag in the sink. No dresser for clothes. I wouldn't stay or recommend this location!!!!!
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月23日的回應
Hello Jim, thank you for your review!

10/10 優異

Mary

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月23日的回應
Hi Mary, we greatly appreciate your feedback and rating! Look forward to see you soon.

6/10 一般

Shanno

不滿：整潔度
Smelled musty and moldy whenever you walk into your room. The carpet wasn’t lined up with the wall, look like it was just placed there, and there were stains all over the carpet.
於 2023 年 10 月住了 2 晚
Manager 於 2023年10月16日的回應
Hello Shanno, thank you for your feedback! We apologize for any inconvenience you had during your stay. We took off old hydraulic heating system and we also installed new doors that's the reason carpet is not lined up with the wall. During this busy month we cannot work on floor.

8/10 不錯

Shayne

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月10日的回應
Hello Shayne, thank you for your feedback! We hope you enjoyed your stay and hope to see you again!

10/10 優異

David

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice and friendly staff
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月9日的回應
Hello David, thank you for your rating and review. We are happy to hear you found nice and friendly staff during your stay and we hope to see you again soon. Take care!

8/10 不錯

Mike

讚好：整潔度和住宿狀況
Liked the oldness of the place shower windows
於 2023 年 10 月住了 1 晚
Manager 於 2023年10月9日的回應
Hi Mike, thank you so much for giving us a rating and positive feedback.Hope to see you again soon!

8/10 不錯

Gina

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
Jay 於 2023年9月30日的回應
Thank you so much for giving us a rating and positive feedback!

6/10 一般

Jermaine

讚好：整潔度和職員與服務
不滿：住宿狀況
Ac didn't work that well and these rooms needed a major update beds were hard and the parking lot was really hard to pull into and back on to the busy fast pace main road but clean
於 2023 年 9 月住了 1 晚
Jay 於 2023年9月22日的回應
Hello Jermaine, thank you for your feedback!

10/10 優異

Mike

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
We would stay again
People very nice who run the place. Convenient location. Room was clean bed comfortable hot shower.
於 2023 年 9 月住了 2 晚
Jay 於 2023年9月14日的回應
Hello Mike, we appreciate you taking the time to post your review. Nothing is more important than your satisfaction, so we are delighted you enjoyed your stay with us.

10/10 優異

Francesca

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 3 晚
Jay 於 2023年9月11日的回應
Hi Francesca, It's fantastic to know that you had such an excellent experience during your recent stay at our motel.Look forward to see you soon.

10/10 優異

rhonda

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovely stay quiet and perfect for couple getaway rooms where very clean to
於 2023 年 9 月住了 1 晚
Jay 於 2023年9月3日的回應
Hi Rhonda, thank you so much for giving us a rating and positive feedback! We are so glad you found our hotel comfortable!

8/10 不錯

timothy

於 2023 年 8 月住了 1 晚
Jay 於 2023年8月29日的回應
Hello Timothy, thank you for taking the time to review us. We are delighted to see you enjoyed your stay with us.

10/10 優異

Dwayne

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Motel looks to be family owned and as staff they were excellent at making our stay as comfortable as they could. Room was very clean bed was comfortable, will stay there again
於 2023 年 7 月住了 2 晚
Jay 於 2023年8月1日的回應
Hi Dwayne, thank you so much for giving us a rating and positive feedback! We are so glad you found our hotel comfortable!

8/10 不錯

Marjorie

讚好：職員與服務
於 2023 年 7 月住了 1 晚
Jay 於 2023年8月1日的回應
Hi Marjorie, thank you for your review! We are glad you had a good stay overall.

4/10 欠佳

Christopher

讚好：整潔度和職員與服務
不滿：住宿狀況
We reserved a hot tub suite. The cold faucet for the tub only trickled. Took almost 2 hours to get half way. Secondly, tbe shower head was like being hit with needles. Non adjustable. The enclosure was very small. So no way of getting away from it. The hair dryer was there, but no plug within the bathroom to even use it.
於 2023 年 7 月住了 1 晚
Jay 於 2023年8月1日的回應
Hello Christopher, sorry for the inconvinience you had during your stay, and thanks for your concern that you mentioned, will look into it and get it fixed.

10/10 優異

Charmaine

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Satisfied and well accommodated
於 2023 年 6 月住了 2 晚
Jay 於 2023年6月7日的回應
Hello Charmaine! Thank you so much for your review and feedback! We appreciate you taking the time to let us know about your stay! We hope to see you again soon!

8/10 不錯

Steven

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice
Nice clean friendly.
於 2023 年 4 月住了 1 晚
Jay 於 2023年5月1日的回應
Hello Steven, thank you for your feedback! I hope you enjoyed your stay with us!

8/10 不錯

Clarence

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice quiet mitel
Nice, comfy, and quiet no frills motel. Check in was quick and polite. Everything worked as expected in the room. Can't beat it for the price
於 2022 年 12 月住了 1 晚
Jay 於 2022年12月20日的回應
Hello Clarence, Thank you for taking the time to review us. We are delighted to see you enjoyed your stay with us.

8/10 不錯

winter

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Room was very clean and staff was nice and helpful
於 2022 年 11 月住了 3 晚
Jay 於 2022年11月15日的回應
Thank you so much for giving us a rating and positive feedback! We are so glad you found our hotel comfortable!

4/10 欠佳

真實旅客

不滿：整潔度和住宿狀況
Not recommended
The building is very old. The 7.8 rating seems high given condition of the rooms and building. Faded blankets, bathroom sink is tiny. Heating is available but there is no thermostat control. Few roaches were crawling around. The rate for the room wss much higher that it deserves.
於 2022 年 11 月住了 1 晚
Jay 於 2022年11月15日的回應
Thank you for your review.

6/10 一般

Edward

伴侶同遊
讚好：職員與服務
不滿：住宿狀況
The fact that there was no hot water for showers on Sunday morning ought to have led to some kind of refund.
於 2022 年 10 月住了 2 晚
Jay 於 2022年11月2日的回應
Hi Edward, we appreciate your review and feedback. We apologize for hot water. We assure you to give discount on your next stay and will take care of you.

8/10 不錯

Julie

讚好：整潔度、職員與服務和客房舒適度
Clean
Nothing fancy but it was clean and bed was comfortable. Staff was really nice. 😊
於 2022 年 10 月住了 1 晚
Jay 於 2022年10月25日的回應
Hello Julie, Thank you for your feedback! I hope you enjoyed your stay with us! We hope to see you again!

6/10 一般

Steve

讚好：整潔度和職員與服務
不滿：住宿狀況和客房舒適度
Mediocre at best
It was an ok place for me to stay. I generally try to get a better place when staying with my wife. The bed was not comfortable enough for her and the parking was horrible. It was clean. The bathroom floor felt like ice and they only gave us two very thin towels. It definitely wasn't worth the cost
於 2022 年 10 月住了 1 晚
Jay 於 2022年10月24日的回應
Hello Steve, Thank you for your feedback!

10/10 優異

phillis

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 10 月住了 1 晚
Jay 於 2022年10月23日的回應
Thank you so much for giving us a rating and positive feedback!

8/10 不錯

Joan

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was helpful
於 2022 年 10 月住了 3 晚
Jay 於 2022年10月20日的回應
Thank you for your rating and review Joan. We are happy to hear our staff was helpful during your stay and we hope to see you again soon.

8/10 不錯

Barbara

於 2022 年 10 月住了 1 晚
Jay 於 2022年10月19日的回應
Hello Barbara, thank you for taking the time to review us. We are delighted to see you enjoyed your stay with us

10/10 優異

John

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
All good no problems
於 2022 年 10 月住了 1 晚
Jay 於 2022年10月16日的回應
Hwllo John, thank you so much for giving us a rating and positive feedback! We are so glad you found our hotel comfortable!

6/10 一般

Bruce

伴侶同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
Room stank! Poor glass, water covered in morning! Heater, worked, but no adjusting it. Door not secured at entrance, large gaps in frame Room #23. This place is SOO OUTDATED!!!
於 2022 年 9 月住了 1 晚
Jay 於 2022年10月3日的回應
Thank you for your rating and review Bruce.

2/10 很差

Coree

於 2022 年 8 月住了 1 晚
Manager 於 2023年11月8日的回應
Thank you for your feedback.

6/10 一般

Donald

讚好：職員與服務和客房舒適度
Convenient Stay
This older one-story motel is located on a busy thoroughfare, making getting up the sloping driveway a potentially dangerous challenge. The older tile in the bathroom was worrisome. The tiny shower made turning difficult for this oversized male. The two at the front desk were very nice and helpful in finding a place to eat, late in the day. Generally speaking, this was a good choice of economy accommodations.
於 2022 年 8 月住了 1 晚
Jay 於 2022年8月8日的回應
Hi Donald, we greatly appreciate your feedback and rating!

8/10 不錯

Steve

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Parkway
Good place to stay, microwave didn't work. Otherwise, a relaxing stay.
於 2022 年 7 月住了 1 晚
Jay 於 2022年7月26日的回應
Hi Steve, thank you for the review! We hope you enjoyed your stay with us!

10/10 優異

Tony

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very nice hotel. Conveniently located. King Hot Tub Room was well appointed. Staff & Management ensured guest satisfaction. Will recommend this location and will visit again.
Balsam Overlook
Balsam Rock
Trella Falls
於 2022 年 7 月住了 3 晚
Jay 於 2022年7月14日的回應
Hi Tony, we greatly appreciate your feedback and positive rating. We are glad that you enjoyed your stay with us! Look forward to see you ..

8/10 不錯

Richard

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Simple motel
It's good to stay for one night.
於 2022 年 7 月住了 1 晚
Jay 於 2022年7月5日的回應
Thank you so much for giving us a rating and positive feedback! We are so glad you found our hotel comfortable!