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溫莎水濱智選假日酒店 (IHG 旗下酒店)的評價

2.5 out of 5
溫莎水濱智選假日酒店 (IHG 旗下酒店)
33 Riverside Drive East, Windsor, ON

評價

8.6

優異

10 分評分，優異；1003 則評價中有 551 則" "
8 分評分，不錯；1003 則評價中有 276 則" "
6 分評分，一般；1003 則評價中有 101 則" "
4 分評分，欠佳；1003 則評價中有 49 則" "
2 分評分，很差；1003 則評價中有 26 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

8.4/10 

設施服務

8.8/10 

住宿狀況

8.4/10 

環保程度

評價

6/10 一般

真實旅客

讚好：職員與服務
於 2022 年 6 月住了 1 晚
pschwabl 於 2022年6月11日的回應
We appreciate your feedback!

6/10 一般

Shari

商務旅客
不滿：職員與服務和設施服務
Parking is awful, there were crumbs in my bed do not believe the sheets were changed. No extra toilet paper and no extra towels just one of each in my room.
於 2024 年 5 月住了 2 晚

6/10 一般

Brandie

The location is lovely. We had the river view. The room and rest of the hotel were clean and well kept. Breakfast was a little disappointing. The pillows were the worst I’ve ever slept on in a hotel so I didn’t sleep well. The site advertised soundproof rooms but we found it loud all night. I don’t think it was worth the price
於 2024 年 5 月住了 1 晚

8/10 不錯

Scot

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

10/10 優異

Olena

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice place, great service!
於 2024 年 5 月住了 1 晚

10/10 優異

yossry

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Walking
於 2024 年 5 月住了 1 晚

6/10 一般

HULYA

讚好：整潔度和職員與服務
於 2024 年 5 月住了 1 晚

6/10 一般

Ning Jamie

於 2024 年 5 月住了 1 晚

10/10 優異

Eugene

Limited parking onsite. Needed to park in nearby off property structure.
於 2024 年 5 月住了 1 晚
pschwabl 於 2024年5月19日的回應
We appreciate your feedback!

10/10 優異

Zafiro

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務和住宿狀況
Great room, location and incredible staff. The room is super clean and we have a great view of the river. The staff was very polite and accommodating at check in. So glad we chose to stay here instead of the bigger fancier place down the street!!!! This hotel is great and will stay here again. Thanks :)
於 2024 年 5 月住了 1 晚
pschwabl 於 2024年5月17日的回應
I'm glad you enjoyed your stay, thanks for the feedback!

8/10 不錯

Donna

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Staff did not know what to do as my reservation from Expedia was not in their system yet. There was no communication to me they just served another customer. Luckily Naveen was present and solved the issue. The others could use more customer service training.
於 2024 年 5 月住了 1 晚
pschwabl 於 2024年5月17日的回應
Thank you for your feedback, we appreciate it.

10/10 優異

Robert

於 2024 年 5 月住了 1 晚
pschwabl 於 2024年5月17日的回應
I'm glad you enjoyed your stay, we hope to see you again soon!

10/10 優異

Jose

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Facility is well kept and immaculate.
於 2024 年 5 月住了 4 晚
pschwabl 於 2024年5月17日的回應
We appreciate your feedback, hope to see you again soon!

10/10 優異

HETA

讚好：整潔度和住宿狀況
於 2024 年 5 月住了 5 晚
pschwabl 於 2024年5月12日的回應
Thank you for your feedback, we're glad you enjoyed your stay!

10/10 優異

John

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was close to what we wanted
於 2024 年 5 月住了 2 晚
pschwabl 於 2024年5月8日的回應
Thank you for your feedback!

8/10 不錯

Matt

讚好：整潔度、職員與服務和住宿狀況
Only thing is I'm still waiting for my Deposit even though they said 48 hours its been over 5 days.
於 2024 年 4 月住了 2 晚
pschwabl 於 2024年5月12日的回應
Thank you for reaching out to us directly in regards to your deposit, I'm glad you enjoyed your stay!

10/10 優異

John

讚好：整潔度、職員與服務、設施服務和住宿狀況
Thank you!
於 2024 年 5 月住了 2 晚
pschwabl 於 2024年5月12日的回應
It's we who are thanking you! I'm glad you enjoyed your stay!

10/10 優異

Lorna (Toronto)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean and quiet in spite of a large group of families with children. Surprised to find paper plates, plastic cutlery and paper cups in the breakfast room. Please be environmentally responsible and use china and flatware. Breakfast was good with many options.
於 2024 年 5 月住了 1 晚
pschwabl 於 2024年5月4日的回應
Thank you for your feedback, we appreciate it!

10/10 優異

Kody

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
pschwabl 於 2024年5月3日的回應
I'm glad you enjoyed your stay, thank you for your feedback!

8/10 不錯

Melinda

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
Breakfast was good (above average). Room wasn’t serviced on a two-day stay. (Knocked once at 9am when in shower and never came back.) Was able to park one night in main car park and had to stay one night in public car park opposite - instructions were a little difficult to follow but got it worked out eventually so not too bad and decent option when main car park filled up. Much quieter than staying at the casino. Convenient for crossing to Detroit. Bars/restaurants nearby were good.
於 2024 年 4 月住了 2 晚
pschwabl 於 2024年5月3日的回應
Thank you for your feedback, we appreciate it!

4/10 欠佳

Nicole

多人同遊
不滿：設施服務
The tiolet was stopped up the entire time we were there. They brought us a plunger that did fit inside the hole. We told them and it seemed that they didn't care. The lady who checked us out was really nice. She paid for our parking
於 2024 年 4 月住了 1 晚
Alexis Mollica 於 2024年4月28日的回應
Thank you for your feedback, we deeply apologize for the inconveniences faced during your stay. We strive to make sure our guests are taken care of and are happy. We will use your review as a teaching opportunity.

10/10 優異

Jennifer (Shreveport)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The view of the Detroit river and skyline are spectacular. This is a nice place to stay for the ease of hanging out on the Riverfront.
於 2024 年 4 月住了 1 晚
Alexis Mollica 於 2024年4月28日的回應
Thank you for your review! We are thrilled you enjoyed your stay with us!

10/10 優異

Ahmadreza

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
pschwabl 於 2024年4月27日的回應
Thank you for your feedback! Glad you enjoyed your stay.

10/10 優異

Bradley (Conception Bay South)

於 2024 年 4 月住了 1 晚
pschwabl 於 2024年5月18日的回應
Thank you for your feedback, we appreciate it!

10/10 優異

Sri latha

於 2024 年 4 月住了 1 晚
pschwabl 於 2024年5月17日的回應
Thank you for your feedback!

10/10 優異

Sandia

於 2024 年 4 月住了 1 晚
pschwabl 於 2024年5月17日的回應
Thank you for your feedback, I'm glad you enjoyed your stay!

10/10 優異

John Kenneth

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Highly recommend this property. Super clean and comfortable. Staff very accommodating and friendly
於 2024 年 4 月住了 1 晚
pschwabl 於 2024年4月23日的回應
I'm so glad you enjoyed your stay, we hope to see you again soon!

8/10 不錯

Nicole

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
pschwabl 於 2024年4月23日的回應
Thank you for your feedback, we're glad you enjoyed your stay!

10/10 優異

Jose

It was comfortable
於 2024 年 4 月住了 1 晚
pschwabl 於 2024年4月23日的回應
Thank you for your feedback, we really appreciate it!

10/10 優異

Lester

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great service combined with a spectecular riverside view
於 2024 年 4 月住了 2 晚
pschwabl 於 2024年4月19日的回應
I'm so glad you enjoyed your stay and are looking forward to seeing you again!

10/10 優異

Joyce

於 2024 年 4 月住了 3 晚
pschwabl 於 2024年5月8日的回應
We appreciate your feedback!

8/10 不錯

Jeffrey

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good location.
於 2024 年 4 月住了 1 晚
pschwabl 於 2024年4月18日的回應
I'm glad you enjoyed your stay, thank you for your feedback!

10/10 優異

Martin

讚好：整潔度、職員與服務、設施服務和住宿狀況
Parking was poorly arranged . Tv was not working properly . I should have been offered sone kind of rebate . Room was perfect . Hitel is clean and modern .
於 2024 年 4 月住了 1 晚
pschwabl 於 2024年4月18日的回應
We're sorry your stay didn't meet your expectations. Thank you for your feedback and we hope you'll give us try again in the future.

10/10 優異

Monte (Welland)

讚好：整潔度、職員與服務和住宿狀況
Staff are amazing!
於 2024 年 4 月住了 1 晚
pschwabl 於 2024年4月18日的回應
Thank you for your kind words, we appreciate it!

10/10 優異

Susanne

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Nice place. Close to where we had to go. Would stay again
於 2024 年 4 月住了 1 晚
pschwabl 於 2024年4月14日的回應
Thank you for your feedback, we really appreciate it!

2/10 很差

Layla

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
pschwabl 於 2024年4月18日的回應
We're sorry your stay didn't meet your expectations. Thank you for your feedback and we hope you'll give us try again in the future.

8/10 不錯

Archie

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
staff were helpful in answering all my questions and offering suggestions
於 2024 年 4 月住了 1 晚
pschwabl 於 2024年4月14日的回應
We'll forward your comments to our staff and are glad you enjoyed your stay!

10/10 優異

Gulsharnjit

讚好：整潔度、職員與服務和住宿狀況
More parking is needed
於 2024 年 4 月住了 1 晚
pschwabl 於 2024年4月11日的回應
Thank you for your feedback, we appreciate it.

10/10 優異

Tracey

讚好：整潔度、職員與服務和住宿狀況
Beautiful, comfortable room, helpful, friendly staff
於 2024 年 4 月住了 1 晚
pschwabl 於 2024年4月9日的回應
I'm glad you had a great stay and we hope to see you again soon!

10/10 優異

Emily

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was wonderful. Great stay, thanks guys!
於 2024 年 4 月住了 1 晚
pschwabl 於 2024年4月9日的回應
You're more than welcome and we hope to see you again soon!

10/10 優異

Stephen

讚好：整潔度、職員與服務和住宿狀況
Great location!
於 2024 年 4 月住了 1 晚
pschwabl 於 2024年4月7日的回應
I'm glad you enjoyed your stay with us! We hope to see you again soon.

10/10 優異

Jennie

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
pschwabl 於 2024年4月6日的回應
I'm glad you enjoyed your stay with us! Thank you for your feedback.

10/10 優異

LORENZO

讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean
於 2024 年 3 月住了 1 晚
pschwabl 於 2024年4月5日的回應
Thank you for the feedback, we appreciate it!

8/10 不錯

Melanie

於 2024 年 3 月住了 1 晚
pschwabl 於 2024年4月23日的回應
Thank you for your feedback, we appreciate it!

10/10 優異

Bethany

讚好：整潔度、職員與服務、設施服務和住宿狀況
I appreciated the staff and the ease in checking in and out. My room overlooked the river: it was beautiful.
於 2024 年 3 月住了 2 晚
pschwabl 於 2024年4月5日的回應
I'm glad you had a great experience with us, we hope to see you soon!

10/10 優異

Alex

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Really good service.
於 2024 年 3 月住了 4 晚
pschwabl 於 2024年4月5日的回應
Thank you for your kind comments, we really appreciate it!

8/10 不錯

Tarun

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location, clean rooms, great view of the river front, courteous staff, decent breakfast. Over all good stay.
於 2024 年 3 月住了 2 晚
pschwabl 於 2024年4月1日的回應
Thank you for your feedback, I'm glad you enjoyed your stay!

8/10 不錯

Keairah

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
Needs more parking
於 2024 年 3 月住了 2 晚
pschwabl 於 2024年4月1日的回應
We appreciate your feedback and hope to see you again soon!

6/10 一般

Denise

讚好：整潔度
不滿：住宿狀況
The parking was awful
於 2024 年 3 月住了 3 晚
pschwabl 於 2024年4月1日的回應
I'm sorry for the parking issues you faced but we hope to see you again soon. Thank you for your feedback.

2/10 很差

Carson

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
pschwabl 於 2024年3月31日的回應
I'm sorry to hear that your stay did not meet your expectations. We take feedback seriously and hope you'll give us a try again to show that your stay was an exception.