Called bedore booking to see if hotub was working. The whole reason i wanted to stay there. The tub was down. Then the mattress was the worst. Bed had so many endentions it was a struggle to stay on it. Shame how down hill this place has gotten.
Anthony
於 2024 年 6 月住了 1 晚
2/10 很差
ashlyn
親子同遊
2024年5月29日
不滿:整潔度、職員與服務、設施服務和住宿狀況
A very rude manager who blames others for his wrongs
ashlyn
於 2024 年 3 月住了 7 晚
2/10 很差
philip
親子同遊
2024年5月29日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Where to start... Overall bad place... I found a needle in my room. It was grose
philip
於 2024 年 5 月住了 5 晚
2/10 很差
nathaniel a
2024年5月29日
不滿:整潔度、職員與服務和住宿狀況
What was unique is how black my socks were from the carpet the AC didn't work throughout the night the next morning I let him know cuz it's supposed to be there for two nights they were rude about it then offered to kick me out when I said this is the second time I had to ask about it and the guy acted like I was a bad guy the first time I asked about it was 9:00 the second time was 1:00 in the afternoon
nathaniel a
於 2024 年 5 月住了 2 晚
4/10 欠佳
Stefanie
親子同遊
2024年5月26日
不滿:整潔度、設施服務和住宿狀況
Online this is advertised with beautiful intriguing pictures. This hotel, however, is a complete dump. $150 for 1 night. The entire facility is run down and dirty. Buckets under a/c units to catch dripping water. Shower water came out brown. Would not bathe my grandchildren in it. Carpet and walls, stained and smells horrible. The pool was not impressive at all compared to the pics online. It absolutely reked of chlorine. The arcade, my grandkids looked forward to so much. Well, 4 machines sort of work. The rest are completely broken or just take your money. Used as props really. Theres literally 1 ice machine and 1 vending machine in the main building.
Save your family's hopes and your money. This place is a complete utter scam.
This place has great potential. But whomever owns it certainly does not care the shape it is in.
Stefanie
於 2024 年 5 月住了 1 晚
2/10 很差
Amanda
2024年5月20日
不滿:職員與服務和住宿狀況
Front desk absolutely slandered my character due to where I parked at the facility. I had never been to the properly and was unsure where to park. They said I was “suspicious “ , I was appalled. I was told I was put on “the list” I was clueless what that was and why and he yelled at myself and my 2 year old to “get out” I never received my refund and I have decided to further investigate, because they made additional accusations I was in shock over. Because I am a female with a young child they stereotyped and I am not from that area. I had no idea how honestly trashy is the right word. Customer service is disgraceful.
Amanda
於 2024 年 4 月住了 1 晚
8/10 不錯
Jerry
伴侶同遊
2024年5月20日
讚好:職員與服務
We enjoyed the hot tub
Jerry
於 2024 年 5 月住了 2 晚
10/10 優異
Debra
2024年5月18日
讚好:住宿狀況
The tropical pools
Debra
於 2024 年 4 月住了 3 晚
10/10 優異
Kalin
家人同遊
2024年5月13日
讚好:職員與服務、設施服務和住宿狀況
Geat place for date night
Kalin
於 2024 年 4 月住了 1 晚
2/10 很差
Renieka
家人同遊
2024年5月5日
不滿:職員與服務和設施服務
Booked the room through a 3rd party as I always do. Checked in she asked how many kids I had, usually it’s never a problem we always get a double bed room with a couch, well I guess they didn’t have the couch. They told us we would have to get another room or get a refund so I requested the refund due to we weren’t gettin another room. The lady at the front desk told me to call the 3rd party customer service and have them call the hotel to receive the refund. Did all that just to be told I could not receive a refund due to their policy but yet they wouldn’t allow us to stay in our room as we were and one of the kids weren’t even staying the night. I used to go to this place as a kid, never again will I take my family not recommend anyone else to go. Their beds are very small so if you are expecting to have more than 4 ppl total in the room, don’t do it. Very upset I wasn’t able to get my money back