I’ve stayed here twice. First time was a very last minute unplanned booking, as a solo female. Absolutely incredible customer service, and the second time was also an unplanned stay but with a friend. The balconies weren’t open just yet after renovations, the manager on duty called me and wanted to be sure I was aware and gave me the option to change/cancel my booking if that happened to be a deal breaker for that night. We stayed with our choice and the stay was absolutely perfect just the same as the last time, even with the lack of balcony experience! Very safe and welcoming place, absolutely will be back again!
Beth
於 2024 年 3 月住了 1 晚
10/10 優異
Jessica (New York)
2024年6月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
This was a fantastic hotel. The only downside was that the balconies were still closed. The repairs have been made but the city hasn’t permitted it yet. That was not communicated to me prior to arrival. Other than that, it is a lovely hotel with great customer service.
Jessica
於 2024 年 6 月住了 2 晚
8/10 不錯
Dana
2024年6月11日
讚好:整潔度和職員與服務
Dana
於 2024 年 6 月住了 1 晚
4/10 欠佳
Brian
親子同遊
2024年6月3日
不滿:整潔度和住宿狀況
Property is in need of a major renovation. Paying for a balcony room and arriving to the balconies being condemned is not good business. Discounts should be offered or refunds, they were not. The rooms themselves are old and dated, with bugs present, cracked vanity, dirty feel. It’s a prime location deserving of rehab. Won’t stay again unless that’s done.