When I got there and said who I am. They did not respond and start calling. A while later I asked them what is going on. Then they told they were working on my check-in. Another while later, I asked again, and they told me it was over-booked and they were looking for other place - my room was prepaid and booked last year. Then I check with. their home page and look out the other hotel with same chain and asked them my reservation to that hotel. Then they found empty room at there and let us in. What was a situation? I feel they had a room but looking for cheaper alternative.
Changsoo
於 2024 年 5 月住了 2 晚
8/10 不錯
christina
家人同遊
2024年5月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Did not make it there due to family emergency
christina
於 2024 年 5 月住了 1 晚
8/10 不錯
Allison
多人同遊
2024年5月19日
讚好:整潔度、職員與服務和設施服務
不滿:住宿狀況
Property itself is great. When I returned from a day outing we were locked out of our room was not too happy. Took about an hour to get resolved but was glad our dinner was compensated at the bar. Definitely will return when in the area.
Allison
於 2024 年 5 月住了 1 晚
2/10 很差
Marlee
家人同遊
2024年5月5日
不滿:整潔度、職員與服務、設施服務和住宿狀況
The first night we went to tell the front desk that the carpet was soaked all in front of the window. Guy came to say that the AC was leaking. The solution was to turn off the AC. It was so hot in the room the next day and night. The bathroom shower and corners of room have black mold. I assume it is the leak issue because after the AC was shut off it was quite moist in the room. I spoke to the desk again. No fixes no apologies etc. Also a very loud hotel since the people partying in the pool area late at night echoes into the rooms.
Marlee
於 2024 年 5 月住了 2 晚
8/10 不錯
Joseph
家人同遊
2024年4月19日
Hotel was fine. Pool towels were too small.
Joseph
於 2024 年 4 月住了 1 晚
10/10 優異
William
伴侶同遊
2024年4月15日
讚好:整潔度、職員與服務、設施服務和住宿狀況
It's been many years since we've stayed at an HI. We were very pleased with the facility and staff and will consider HI's in the future. The breakfast was a special treat with wonderful staff and food.