The staff was over all the worst. Very unkind and rude. The over-night staff specifically would not let me check in because you have to be 21 and over and I’m currently 19. That is fine however online they gave no word of this when I first booked my room and paid for everything. It said only 18 and up.They left us stranded looking for somewhere to go and someone to help. Luckily I have loving parents who came to help me out but what if I was out of town? This inconvenience was really unacceptable they even went as far as attempting to book another room in a cheaper hotel. I feel as if this was racially motivated they were very argumentative and combative with us for no reason at all. All and all this experience was terrible and a horrible representation of your establishment.
Allan
於 2024 年 5 月住了 1 晚
10/10 優異
Eduardo
2024年5月20日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean
Eduardo
於 2024 年 5 月住了 1 晚
10/10 優異
Carol (Reno)
伴侶同遊
2024年5月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel. Reminded me of historic hotels in Europe.
Carol
於 2024 年 5 月住了 1 晚
2/10 很差
Stephen (McAlester)
家人同遊
2024年5月12日
讚好:整潔度和住宿狀況
不滿:職員與服務
We were kept up til almost 3am with people outside our room, talking and smoking. Staff did nothing to help/
Stephen
於 2024 年 5 月住了 2 晚
10/10 優異
Sara
伴侶同遊
2024年5月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Love this hotel!
Sara
於 2024 年 5 月住了 1 晚
8/10 不錯
Steven
2024年5月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Rooftop bar was nice
Steven
於 2024 年 5 月住了 1 晚
10/10 優異
Destin
伴侶同遊
2024年5月7日
讚好:整潔度、職員與服務和住宿狀況
I love the bath robes I felt very comfortable and at home here