蘇尼哈 3 星級酒店 | 酒店優惠低至 HK$153

「The Apartment is in an area where there is eateries , shops of all various things and also very easy to locate. environment was quite and serene .The apartment was top notch clean, bed was super soft with lovely beddings. Hot shower was super and toilet clean. A/C was super cool and the tv was full of stations to choose from.Kitchen well equiped. Ijeoma and her staff Okala were more than helpful. My Stay was 100 over 100」

「Pleasant 」

「Friendly staffs and helpful 」

「Tenny’s place is a nice place to be and communication and security was 10/10. I would surely recommend this 」

「Hospitality is top notch 」

「It was okay, i will book again because my room was actually pretty decent. 」

「The property facilities as displayed online is not exactly same. What I paid for is not what I got. The royal suit facilities as paid for those not exist in the property. The breakfast served is nothing to right about. After full payment for my 3 nights reservation for 3 persons, I was still asked by the hotel manager to pay additional money for breakfast for two, this I did during our entire stay, I contacted Expedia on this and I’m yet to get feedback on my compensation for the additional...

「I have stayed at this property before. I love the changes they have made far as dining and the grounds to the hotel. I wished they had mixed drinks and better mattresses. The staff there is very professional and helpful. Would definitely stay there again when I return to Abuja.」

「I booked this hotel based on phoney ratings from Hotel.com. First of all, the location of the hotel using google map is totally different from actual place on ground - 12 km apart. It took me over 2 hours and a local guide to trace the facility. Then the huge one, the hotel manager did not trace any booking in my name, despite the fact that Hotel.com took the full amount for my stay from my debit card. Manager insisted that no money was paid to them by Hotels.com. Called Hotels.com number and...

「Enjoyed my stay at the hotel. Everyone was warm and friendly.」

「When I arrived at the the hotel and presented them with my confirmation number and email from hotels.com they did nit honor the reservations stating that they do not accept reservations and that I would have to get refunded through hotels . Com and pay them additional cash to stay. I was very disappointed as i had already booked and paid for my stay online. After dealing with front desk for an hour they finally brought management who said he would then resolve the issue, that’s when he said to...

「Frustrating experience with horrible people」

「Det var väldigt bra. Väl organicerad och bra bemötande.」

「I stayed at the Nera Hotel for two nights with my Partner. Having booked online and paid there was a confusion on check in concerning whether i had paid. The room was shabby with one of the shower doors missing, A towel rail was leaning against the wall, not attached. The ac was not working properly and we asked for it to be fixed to no avail. There was a question about our breakfast with only one available despite the online details of two with the booking. Also we went swimming and the...

「They didn’t turn on the AC till around 9pm, so I spent the entire day sweaty and hot. I had to check out at 10pm cause I saw a huge rat in my bathroom. Half of my room was flooded with water possibly from the fridge. It was so nasty. I couldn’t even contact reception and housekeeping didn’t pick up. I had to call the kitchen and they wouldn’t help. It was just so terrible. And I paid 25k for that. 」

「They need to stop accepting online bookings as they disputed booking and payment despite confirmation email overall bad service and would have not even stayed and asked for money back ,extremely stressful for my partner and ruined his stay ,the staff did not even know that online bookings could be made ! Total shambles 」

「The hotel staff claimed the hotel does not list on Expedia.com and that they did not receive my booking/payment. Actually they said they had not heard of Expedia.com before. I was told I could stay for the night; that they would try and confirm the payment the next morning before I check out; but that if they could not confirm, I would be required to pay cash before being allowed to check out. I refused this offer and left.」

「It’s just happened last night 2/16/2024, everyone asleep and a group of people started banging all rooms doors first floor, broken into each room including mine and took all our belongings and ran away. The police were here and recording the incident. We decided to canceled the remaining stays as it’s no longer safe and these people possibly come back. We believed this was planned and we were being targeted as one of the staff members was very suspicious about the questions we were being...