酒廊

諾富特曼谷隆齊素坤逸酒店的評價

4.5 out of 5
諾富特曼谷隆齊素坤逸酒店
566 Ploenchit Road, Lumpimi, Pathumwan, Bangkok, Bangkok

評價

8.8

優異

10 分評分,優異;1001 則評價中有 532 則" "
8 分評分,不錯;1001 則評價中有 351 則" "
6 分評分,一般;1001 則評價中有 75 則" "
4 分評分,欠佳;1001 則評價中有 26 則" "
2 分評分,很差;1001 則評價中有 17 則" "

9.0/10 

整潔度

9.0/10 

職員與服務

8.6/10 

設施服務

8.6/10 

住宿狀況

8.4/10 

環保程度

評價

8/10 不錯

Wing Yi Catherine

多人同遊
不滿:整潔度
good location, near BTS
於 2024 年 5 月住了 4 晚

10/10 優異

kongkiat

讚好:整潔度、職員與服務和住宿狀況
Nice experience
於 2024 年 4 月住了 5 晚

8/10 不錯

YUEN SUM

於 2024 年 4 月住了 3 晚

10/10 優異

Pik Fai

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

6/10 一般

真實旅客

家人同遊
不滿:職員與服務
所謂的免費嬰兒床只是房間原有的躺椅鋪上床單,而且沒有提供床圍
於 2024 年 2 月住了 2 晚

6/10 一般

HOK WING

家人同遊
讚好:整潔度
Facilities are a bit old. A little tray for putting the mobile phone is not available in the washroom. Room keepers did not refill the towels and the tea bags. I had to call the service desk to get them. The front desk allowed us to check out late but they did not extend the elevator privilege.
於 2024 年 1 月住了 3 晚

8/10 不錯

Tsz Ying Tammy

於 2023 年 12 月住了 5 晚

10/10 優異

CHIH YU

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Every time I go to Bangkok I choose here
於 2023 年 12 月住了 3 晚

8/10 不錯

SHU-MIN

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 11 月住了 4 晚

8/10 不錯

Lai Sau Yan

家人同遊
Try nice
於 2023 年 10 月住了 2 晚
Juthamas 於 2023年12月11日的回應
Dear Lai Sau Yan,Thank you for your review with nice to see your positive feedback and satisfaction score.Look forward to welcoming you back.Best regards,Juthamas WatthanakulRoom Division Manager

10/10 優異

SAU HAN VANESSA

於 2023 年 10 月住了 2 晚
Juthamas 於 2023年10月24日的回應
Dear SHU HAN,Thank you for your review with very delighted to read that your stayed was excellent in overall.Look forward to welcoming you back.Best regards,Juthamas WatthanakulRoom Division Manager

8/10 不錯

Ho Yin

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
good for business stay
I have stayed in this hotel for 3 times since they opened. Hotel location is perfect. However, I feel that the hotel should upgrade their facilities such as TV, towel, toothbrush (they don't provide).
於 2023 年 9 月住了 3 晚
Juthamas 於 2023年10月24日的回應
Dear Ho Yin,Thank you for your review.We are very warm welcoming you back with appreciated your kind loyalty.Hotel facilities as TV is on process changing next year. and Toothbrush is on request, please.Look forward to welcoming you back.Best regards,Juthamas WatthanakulRoom Division Manager

8/10 不錯

Yiu Kwong

家人同遊
酒店設備較年日已久, 有老化蹟像, 入住期間見工人在走道上作維修工程, 衛生清潔上一般,可取之處是出入交通便利,近BTS站步行即到!房間燈光較暗, 厠所淋浴間水力不足。
於 2023 年 9 月住了 4 晚
Juthamas 於 2023年9月17日的回應
Dear Yiu Kwong,Thank you for your review and nice satisfaction score.However, we do sincere apology for any inconvenient cause to you and do hope to have a chance to welcoming you back.best regards,Juthamas WatthanakulRoom Division Manager

10/10 優異

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚
Juthamas 於 2023年9月17日的回應
Dear Valued Guest,Thank you for your wonderful review and fantastic moment received during stayed with us.Look forward to welcoming you back.Best regards,Juthamas WatthanakulRoom Division Manager

10/10 優異

Chao Yi

於 2023 年 9 月住了 2 晚
Juthamas 於 2023年9月17日的回應
Dear Chao Yi,Thank you for your wonderful review and fantastic moment received during stayed with us.Look forward to welcoming you back.Best regards,Juthamas WatthanakulRoom Division Manager

8/10 不錯

CHIA LIN

於 2023 年 8 月住了 1 晚
Juthamas 於 2023年9月2日的回應
Dear CHIA LIN,Thank you for your feedback and great satisfaction score.We are all looking forward to welcoming you back.Best regards,Juthamas WatthanakulRoom Division Manager

8/10 不錯

Kwok Mui

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good location
於 2023 年 8 月住了 4 晚
Juthamas 於 2023年9月2日的回應
Dear Kwok Mui,Thank you for your feedback and great satisfaction score, especially our good location was marked your convenient stayed.We are all looking forward to welcoming you back.Best regards,Juthamas WatthanakulRoom Division Manager

8/10 不錯

macy

於 2023 年 8 月住了 5 晚
Juthamas 於 2023年9月17日的回應
Dear macy,Thank you for your review.We are glad to read that your stayed was excellent and met your satisfaction.Look forward to welcoming you back.Best regards,Juthamas WatthanakulRoom Division Manager

8/10 不錯

Kin Mou

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
環境及位置都很好
於 2023 年 8 月住了 2 晚
Juthamas 於 2023年8月18日的回應
Dear Tay,Thak you for your review.We are pleased reading your positive and satisfaction score, especially our good location was marked your comfortable stayed.Look forward to welcoming you back in the near future.Best regards,Juthamas WatthanakulRoom Division Manager

10/10 優異

Kit Yee Flora

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
方便又舒適
方便、舒適、整潔
於 2023 年 7 月住了 2 晚
Juthamas 於 2023年8月18日的回應
Dear Tay,Thak you for your review.We are pleased reading your positive and satisfaction score in regards to convenient, cleanliness and comfortable during stayed.Look forward to welcoming you back in the near future.Best regards,Juthamas WatthanakulRoom Division Manager

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 2 晚
Juthamas 於 2023年8月18日的回應
Dear Valued guest,Thak you for your review.We are pleased reading your positive and comfortable stayed with look forward to welcoming you back in the near future.Best regards,Juthamas WatthanakulRoom Division Manager

10/10 優異

Hsiuhao

於 2023 年 8 月住了 1 晚
Juthamas 於 2023年8月18日的回應
Dear Hsiuhao,Thak you for your review.We are pleased reading your positive and satisfaction score with look forward to welcoming you back in the near future.Best regards,Juthamas WatthanakulRoom Division Manager

10/10 優異

ting fun stanley

讚好:整潔度、職員與服務和住宿狀況
A place for relax and enjoy this trip
於 2023 年 7 月住了 4 晚
Juthamas 於 2023年8月5日的回應
Dear ting fun stanley,Thank you for your review.It is a pleasure to learn that you have enjoyed your overall experience at the Novotel Bangkok Ploenchit Sukhumvit and look forward to welcoming you back.Best regards,Juthamas WatthanakulRoom Division Manager

10/10 優異

Yu Wai

於 2023 年 7 月住了 3 晚
Juthamas 於 2023年8月5日的回應
Dear Yu Wai,Thank you for your feedback with we are glad to know that you had convenient and comfortable stayed, our service is meet your satisfaction.Look forward to welcoming you back in the near future.Best regards,Juthamas WatthanakulRoom Division Manager

8/10 不錯

SHU-MIN

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 6 月住了 4 晚
Juthamas 於 2023年6月28日的回應
Dear Shu-Min,Thank you for your review with delighted to read that you had wonderful visited.Look forward to welcoming you back.Best regards,Juthamas WatthanakulRoom Division Manager

8/10 不錯

Mong Nor

於 2023 年 6 月住了 5 晚
Juthamas 於 2023年6月15日的回應
Dear Mong Nor,Thank you for your review with look forward to welcoming you back in the near future.Best regards,Juthamas WatthanakulRoom Division Manager

8/10 不錯

Keith kan wai

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The lighting is a bit dark
於 2023 年 5 月住了 2 晚
Juthamas 於 2023年5月31日的回應
Dear Keith Kan Wai,Thank you for your review.We are delighted to learn that your stayed was comfortable and excellent.Look forward to welcoming you back.Best regards,Juthamas WatthanakulRoom Division Manager

8/10 不錯

LAI KUEN

家人同遊
讚好:整潔度、職員與服務和住宿狀況
酒店房間太暗,照明不足,酒店地下餐廳音樂及現場表演聲浪太大,感覺嘈吵!
於 2023 年 5 月住了 4 晚
Juthamas 於 2023年5月31日的回應
Dear Lai Kuen,Thank you for your review with sorry for the light and music at beer garden made your inconvenient stayed.However, we are all still looking forward to welcoming you back.Best regards,Juthamas WatthanakulRoom Division Manager

6/10 一般

LIU PUN YING

多人同遊
讚好:職員與服務和住宿狀況
在BTS隔離是十分方便,最可怕是所有毛巾都晦晦爛爛的,驚嚇到不敢使用,亦沒有浴室地毛巾及淋浴處亦沒有防滑墊,每次淋浴要很小心,容易跌倒,相信不會再次入住了。
於 2023 年 4 月住了 3 晚
Juthamas 於 2023年5月4日的回應
Dear Liu Pun Ying,Thank you for taking the time to share you feedback.I am sorry to hear your experience was below expectations; we are currently looking into the matter.We do hope we have the opportunity to welcoming you back here at the hotel.Best regards,Juthamas WatthanakulRoom Division Manager

10/10 優異

Chan

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
整體清潔乾淨舒適
於 2023 年 4 月住了 3 晚
Juthamas 於 2023年4月7日的回應
Dear Chan,Thank you for taking the time to share your feedback.I appreciated your comments for the convenient stayed which do hope we have the opportunity to welcoming you back here at the hotel.Best regards,Juthamas WatthanakulRoom Division Manager

10/10 優異

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 2 晚
Juthamas 於 2023年3月28日的回應
Dear Valued guest,Thank you for your review with so much appreciated your kind highest satisfaction score.Look forward to welcoming you back.Best regards,Juthamas WatthanakulRoom Division Manager

6/10 一般

VITOR (MACAU)

伴侶同遊
讚好:整潔度
不滿:職員與服務
前台服務態度非常一般,房間太暗及門太難開!
於 2023 年 3 月住了 4 晚
Juthamas 於 2023年3月11日的回應
Dear Vitor,Thank you for taking the time to share you feedback.I am sorry to hear your experience was below expectations; we are currently looking into the matter.We do hope we have the opportunity to welcoming you back.Best regards,Juthamas WatthanakulRoom Division Manager

8/10 不錯

HUANG

商務旅客
讚好:整潔度、職員與服務和住宿狀況
於 2023 年 2 月住了 2 晚
Juthamas 於 2023年3月6日的回應
Dear Huang,Thank you for your review.We are glad to see your satisfaction score during stayed with us and look forward to welcoming you back in the near future.Best regards,Juthamas WatthanakulRoom Division Manager

10/10 優異

CHI YUNG

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
地點相當方便,員工十分友善,相當值得推薦
於 2023 年 3 月住了 4 晚
Juthamas 於 2023年3月6日的回應
Dear Chi Yung,Thank you for taking your time to share your experience on your recent stay with us at Novotel Bangkok Ploenchit Sukhumvit.I appreciate your comments on the location of the hotel and which is hnice staff.Once again, thank you for your valuable feedback and I am looking forward to welcoming you back soon.Best regards,Juthamas WatthanakulRoom Division Manager

6/10 一般

Chui Ying

伴侶同遊
讚好:整潔度
不滿:職員與服務
整潔度不錯。 員工服務、房間燈光及早餐質素有待改善。
於 2023 年 2 月住了 4 晚
Juthamas 於 2023年2月11日的回應
Dear Chui Ying,Thank you for taking the time to share you feedback and highlighting on good room cleanliness.Howeer, I am sorry to hear your experience was below expectations in some parts; the concerned team are currently looking into the matter.We do hope we have the opportunity to welcoming you back.Best regards,Juthamas WatthanakulRoom Division Manager

6/10 一般

Jojo

家人同遊
讚好:職員與服務
不滿:客房舒適度
床褥嚴重不舒服換咗房間也是床褥嚴重不舒服壞掉,打掃不太乾淨,其他過得去
於 2023 年 1 月住了 2 晚
Juthamas 於 2023年2月4日的回應
Dear Jojo,Thank you for taking the time to share you feedback.I am sorry to hear your experience was below expectations; we are currently looking into the matter in regards to mattress.We do hope we have the opportunity to welcoming you back here at the hotel.Best regards,Juthamas WatthanakulRoom Division Manager

6/10 一般

真實旅客

讚好:整潔度
不滿:職員與服務和客房舒適度
入住時check in速度雖快,但員工笑容欠奉,只是問到早餐位置在哪,因聽不清楚,請重覆一次便顯得不耐煩;另外隔音設備差,會聽到鄰房嘅咳嗽聲、隱約嘅說話聲音,特別是廁所水喉聲,鄰房幾時開水喉都知。很多酒店都要求先付按金,用咗信用卡都不會過數,但這間就會過數,話會在14天後退回戶口,太擾人了!
於 2023 年 1 月住了 2 晚
Juthamas 於 2023年1月15日的回應
Dear Valued guest,Thank you for taking the time to share your experience.I was sorry to hear that your visited on this occasion felt short. I apologizes for any disappointment and inconvenience this may caused on your end. We definitely look into the single points and improve for better service.We look forward to welcoming you back to our hotel in the future. Best regards,Juthamas WatthanakulRoom Division Manager

10/10 優異

WAI HO (YUEN LONG)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
鄰近BTS. 交通十分方便
Juthamas 於 2023年1月15日的回應
Daer Wai Ho,Thank you for taking the time to share your feedback.I appreciated your comments on the convenience location and do hope we have the opportunity to welcoming you back to Novotel Bangkok Ploenchit Sukhumvit.Best regards,Juthamas WatthanakulRoom Division Manager

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
價錢合理
房間整潔,酒店係BTS 站隔離,所以十分方便。但酒店對開大馬路經常塞車,坐的士出入要預多d時間
於 2022 年 12 月住了 6 晚

8/10 不錯

Shuk Yin

讚好:整潔度、職員與服務、設施服務和住宿狀況

10/10 優異

Ngai Ping

於 2022 年 12 月住了 1 晚

8/10 不錯

Po

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
房間很嘈,地下酒吧live band很擾民

2/10 很差

jackson

不滿:職員與服務
於 2022 年 11 月住了 2 晚

10/10 優異

Cheuk Hang

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
十分乾淨但廁所門不能鎖
於 2022 年 10 月住了 5 晚

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 3 月住了 4 晚

10/10 優異

fung yee

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
很近BTS
酒店好近BTS E2站就算想去其他地方都很方面,酒店服務員很有禮貌,但酒店水壓很差,整體不錯下次去曼谷都仍會選擇這間。
於 2020 年 2 月住了 3 晚

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
整體好,房冲凉水力較细,員工有善,只是游池太細少 交通方便,但附近太少小檔口地道美食, 大致下次曾再入住🙂
於 2020 年 2 月住了 3 晚
Sherree 於 2020年3月13日的回應
Dear Valued Guest, Thank you so much for choosing our hotel for your stay and for sharing your experience with us. We are all thrilled to receive a positive feedback from you and thank you for taking the time to share it with us is much appreciated. However, we genuinely regret those occasions when the service does not meet expectations I apologize foremost. Your feedback has been well addressed to the concern department to review the areas where improvements can be made. We hope we have the opportunity to welcome you back and better meeting your expectations in the future. Sincerely, Sherree Barquilla Guest Experience Manager

10/10 優異

真實旅客

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice hotel
於 2020 年 2 月住了 3 晚
Sherree 於 2020年2月7日的回應
Dear Valued Guest, We are all thrilled to receive a positive feedback from you and thank you for taking the time to share it with us is much appreciated. We hope we have the opportunity to welcome you back in the near future. Sincerely, Sherree Barquilla Guest Experience Manager

6/10 一般

Connie

家人同遊
讚好:整潔度、職員與服務和設施服務
不滿:住宿狀況
浴室去水慢,所以淋浴時地台有積水,感覺很不舒服。第二天已通知酒店職員,但經處理後效果並不明顯,感到失望。
於 2020 年 1 月住了 4 晚
Sherree 於 2020年1月31日的回應
Dear Khun Connie, Thank you so much for choosing our hotel and for sharing your experience with us. We are all thrilled to receive a positive feedback from you and thank you for taking the time to share it with us is much appreciated. However, we genuinely regret those occasions when the service does not meet expectations. I apologize foremost. Your feedback has been well addressed to the concern department to review the areas where improvements can be made. We hope we have the opportunity to welcome you back in the near future. Sincerely, Sherree Barquilla Guest Experience Manager

8/10 不錯

Sui Yeung

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 3 晚
Sherree 於 2020年2月1日的回應
Dear Sui Yeung, We are all thrilled to received a feedback and high rate from you and thank you for taking the time to share it with us is much appreciated. Our hotel aims to provide a truly unique experience and we are delighted that we were able to meet your expectations. We look forward of welcoming you back to our hotel in the future. Best regards, Sherree Barquilla Guest Experience Manager