外觀

伯爾曼巴塞爾歐洲酒店的評價

4 out of 5
伯爾曼巴塞爾歐洲酒店
Clarastrasse 43, Basel, BS

評價

9.4

完美

10 分評分,優異;698 則評價中有 478 則" "
8 分評分,不錯;698 則評價中有 186 則" "
6 分評分,一般;698 則評價中有 23 則" "
4 分評分,欠佳;698 則評價中有 5 則" "
2 分評分,很差;698 則評價中有 6 則" "

9.6/10 

整潔度

9.4/10 

職員與服務

9.2/10 

設施服務

9.6/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

Szu Chien

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Alexander Dolderer 於 2023年12月30日的回應
Dear Szu ChienWe very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant as the previous one.Sincerely,Alexander DoldererFront Office Manager

10/10 優異

Sharon

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚

10/10 優異

LE (台北)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
很棒
飯店位置到各景點坐輕軌很容易到達、員工服務周到、客房很大、舒適、先進、還有浴缸可泡澡,早餐豐盛好吃!
於 2018 年 9 月住了 2 晚
RAP 於 2018年10月15日的回應
Dear Guest, Thank you for your amazing rating. Wow... We look forward to welcome you again as our guest very soon again. Kind regards Patricia Randazzo Front Office Manager

10/10 優異

ding wen (Taiwan)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great stay
Love it!
Manager 於 2015年7月4日的回應
Dear Ding Wen Thank you very much for your rating ! We are looking forward to welcome you the next time. Kind regards Mark Valerius Front Office Manager

10/10 優異

Yi-Jen (Taiwan)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good service & fair price
Good service & Good breakfast.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Good services
Nice environment and staffs. The reception are very helpful with patience.

8/10 不錯

Albert L. (Hong Kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
服務很好, 房間整潔 .

10/10 優異

Tony

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

gurjit

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great staff, room is modern and well maintained, hotel has business facilities
於 2024 年 4 月住了 1 晚
Alexander Dolderer 於 2024年5月20日的回應
Dear GurjitWe very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. Especially if it is related to our team, because it shows our effort and motivation is greatly recognized.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant as the previous one.Sincerely,

8/10 不錯

Alberto

讚好:整潔度、職員與服務和住宿狀況
buona struttura
於 2024 年 4 月住了 1 晚
PS 於 2024年5月4日的回應
Dear Alberto,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Paulina

10/10 優異

Valerie

讚好:整潔度、職員與服務和住宿狀況
Great buffet breakfast
於 2024 年 4 月住了 2 晚
Alexander Dolderer 於 2024年5月1日的回應
Dear Valeriethank you so much for your feedback.We are thrilled to hear, that you loved our breakfast buffet so much.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant as the previous one.Sincerely,

8/10 不錯

Rayan

於 2024 年 4 月住了 1 晚
Paulina 於 2024年5月25日的回應
Dear Rayan,Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel!Sincerely,PULLMAN BASEL EUROPE

10/10 優異

Julio

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Paulina 於 2024年4月12日的回應
Dear Julio,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,PULLMAN BASEL EUROPE

8/10 不錯

gurjit

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Paulina 於 2024年4月12日的回應
Dear GurjitThank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,PULLMAN BASEL EUROPE

10/10 優異

Georg

於 2024 年 2 月住了 3 晚
Alexander Dolderer 於 2024年3月30日的回應
Dear GeorgWe very much appreciate your top rating regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. Especially if it is related to our team, because it shows our effort and motivation is greatly recognized.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant as the previous one.Sincerely,

10/10 優異

Nizar

於 2024 年 2 月住了 1 晚
Alexander Dolderer 於 2024年2月11日的回應
Dear NizarWe very much appreciate your Top rating regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant as the previous one.Sincerely,Alexander DoldererFront Office Manager

10/10 優異

Sean

於 2024 年 1 月住了 1 晚
Alexander Dolderer 於 2024年2月11日的回應
Dear Sean We very much appreciate your Top rating regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant as the previous one.Sincerely,Alexander DoldererFront Office Manager

10/10 優異

Tony

於 2023 年 9 月住了 6 晚
Alexander Dolderer 於 2024年2月11日的回應
Dear TonyWe very much appreciate your top rating regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant as the previous one.Sincerely,Alexander DoldererFront Office Manager

10/10 優異

jean

讚好:職員與服務
於 2024 年 1 月住了 1 晚
Alexander Dolderer 於 2024年1月21日的回應
Dear JeanWe very much appreciate your topscore regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant as the previous one.Sincerely,Alexander DoldererFront Office Manager

10/10 優異

Timothy

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Have stayed here a few times, staff is impeccable, food is great. Easy walking distance to the city center
於 2023 年 12 月住了 1 晚
Alexander Dolderer 於 2023年12月30日的回應
Dear TimothyWe very much appreciate your outstanding comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive such positive feedback. Especially if it is related to our team, because it shows our great effort and motivation is greatly recognized.Thank you again for sharing your amazing experience, and we hope your next visit will be even more pleasant as the previous one.Sincerely,Alexander DoldererFront Office Manager

10/10 優異

Thomas

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Basel is a nice city to enjoy walking. The hotel is in a convenient location to the River, stores, restaurants, markets and of course the Christmas markets.
於 2023 年 12 月住了 3 晚
Alexander Dolderer 於 2023年12月30日的回應
Dear ThomasWe very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant as the previous one.Sincerely,Alexander DoldererFront Office Manager

10/10 優異

Sebastian M

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 3 晚
Alexander Dolderer 於 2023年12月30日的回應
Dear SebastianWe very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant as the previous one.Sincerely,Alexander DoldererFront Office Manager

10/10 優異

Rahel

於 2023 年 11 月住了 1 晚
Alexander Dolderer 於 2023年12月9日的回應
Dear RahelWe very much appreciate your outstanding rating regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant as the previous one.Sincerely,Alexander DoldererFront Office Manager

10/10 優異

Antía

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 11 月住了 2 晚
Alexander Dolderer 於 2023年12月9日的回應
Dear AntiaWe very much appreciate your top rating regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant as the previous one.Sincerely,Alexander DoldererFront Office Manager

10/10 優異

Christina

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
I was very pleased with the accommodation as it was very convenient - friendly reception, close to the trams, with eating options and a supermarket a few doors down. The breakfast was also pretty good. The one thing that confused me slightly was taking the tram from SBB station and alighting at Messeplatz. It was not obvious to me where the hotel was from google map!
於 2023 年 11 月住了 4 晚
Alexander Dolderer 於 2023年12月9日的回應
Dear ChristinaWe very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. Thank you also for sharing your arrival experience with other people. We always describe this in our booking confirmations. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant as the previous one.Sincerely,Alexander DoldererFront Office Manager

10/10 優異

Guido

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Kann ich wärmstens empfehlen.
於 2023 年 11 月住了 1 晚
Alexander Dolderer 於 2023年12月9日的回應
Lieber Guidoir danken Ihnen vielmals für Ihre grandiose Bewertung und Anmerkungen zu Ihrem Aufenthalt im Pullman Basel Europe. Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen sind die beste Motivation für unser Team.Wir würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen.Mit herzlichen GrüssenAlexander DoldererFront Office Manager

10/10 優異

Susanne

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Messebasel
Es war perfekt, schönes Hotel alle nett und freundlich.
於 2023 年 11 月住了 1 晚
Suren Manukyan 於 2023年11月25日的回應
Sehr geehrte Susanne wir danken Ihnen vielmals für Ihre Anmerkungen zu Ihrem Aufenthalt im Pullman Basel Europe.Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen werden wir selbstverständlich gerne an die betreffenden Mitarbeiter weiterleiten. Ihre Zufriedenheit ist für unsere Mitarbeiter, die Tag für Tag daran arbeiten, Ihnen einen einwandfreien Service zu bieten, die schönste Belohnung.Wir hoffen, Sie schon bald wieder bei uns begrüßen zu dürfen.Mit herzlichen GrüßenSuren ManukyanAssistant Front Office ManagerPULLMAN BASEL EUROPE CLARASTRASSE 434005 BASEL – SWITZERLANDT. +41 (61) 690 80 80WWW.PULLMAN-BASEL-EUROPE.COM – ALL.ACCOR.COM

10/10 優異

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Perfectly comfortable!
Very beautifully designed laxurious hotel. I could be relaxed deeply and wanted to stay longer!
於 2023 年 11 月住了 1 晚
Alexander Dolderer 於 2023年12月9日的回應
Dear AtsushiWe very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. Especially if it is related to our team, because it shows our effort and motivation is greatly recognized.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant as the previous one.Sincerely,Alexander DoldererFront Office Manager

10/10 優異

Ute

於 2023 年 11 月住了 1 晚
Alexander Dolderer 於 2023年12月9日的回應
Liebe Utewir danken Ihnen vielmals für Ihre grandiose Bewertung zu Ihrem Aufenthalt im Pullman Basel Europe. Es hilft uns sehr, uns stetig weiter zu entwickeln und uns noch weiter zu verbessern.Wir würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen.Mit herzlichen GrüssenAlexander DoldererFront Office Manager

10/10 優異

Ute

於 2023 年 11 月住了 1 晚

10/10 優異

Viviann

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Clean and quiet!
於 2023 年 10 月住了 1 晚
Alexander Dolderer 於 2023年10月21日的回應
Dear Vivianne very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. Especially if it is related to our team, because it shows our effort and motivation is greatly recognized.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant as the previous one.Sincerely,Alexander DoldererFront Office Manager

10/10 優異

Eliane Corina

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Gute Lage
Geräumiges, sauberes und schönes Zimmer. Ideal für Kurztrip. Gute Lage. Alles in "Geh-Distanz" erreichbar.
於 2023 年 9 月住了 2 晚
Alexander Dolderer 於 2023年10月21日的回應
Sehr geehrte Frau Corinawir danken Ihnen vielmals für Ihre grandiose Bewertung und Anmerkungen zu Ihrem Aufenthalt im Pullman Basel Europe. Es hilft uns sehr, uns stetig weiter zu entwickeln und uns noch weiter zu verbessern.Über Ihre lobenden Worte freuen wir uns sehr. Ihre positiven Würdigungen sind die beste Motivation für unser Team.Wir würden uns freuen, Sie schon bald wieder bei uns begrüßen zu dürfen.Mit herzlichen GrüssenAlexander DoldererFront Office Manager

8/10 不錯

marisa

商務旅客, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Proche du centre congres
於 2023 年 9 月住了 1 晚
Alexander Dolderer 於 2023年10月21日的回應
Dear Marisae very much appreciate your comments regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant as the previous one.Sincerely,Alexander DoldererFront Office Manager

10/10 優異

Bruno

於 2023 年 9 月住了 1 晚
Alexander Dolderer 於 2023年10月21日的回應
Dear BrunoWe very much appreciate your rating regarding your stay at the Pullman Basel Europe. It is always a pleasure to receive positive feedback. It shows our effort and motivation is greatly recognized.Thank you again for sharing your experience, and we hope your next visit will be even more pleasant as the previous one.Sincerely,Alexander DoldererFront Office Manager

8/10 不錯

Robert

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice modern hotel. Good amenities. Our room was upgraded - it was a good sized room. With Swiss focus on environment, the temperature control in the room is governed. We stayed in early September during a heat wave and the room was far too hot for sleep. Fortunately staff provided us with an electric fan to make it bearable. Will not travel to this area in summer again. At least we had AC! Good restaurant at hotel. Hotel close to other good restaurants and stores. 10 minute walk to old town central market area with many museums, shops, cafes, and a cathedral! Transit was right outside our hotel. Excellent transit system. Easy to use.
於 2023 年 9 月住了 2 晚

10/10 優異

AURORE

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Je descends régulièrement dans cet hôtel pour mon travail. Il est bien situé et impeccable. Je trouve par contre le petit déjeuner exorbitant.
於 2023 年 8 月住了 1 晚
Damián 於 2023年9月3日的回應
Chere Aurore, merci pour vos commentaires et votre joli 10/10. Les prix en Suisse et en France ne sont pas comparables, un petit déjeuner buffet d'aussi grande qualité que le notre avec autant de produits faits maison, à 27 Francs est correct, le salaire moyen suisse étant de 6000 Francs, c'et un prix tout à fait normal. Un tel petit déjeuner en France coûte aux alentours de 20 pour un salaire moyen de 2000. La comparaison n'est pas faisable, le niveau de vie est quasiment le même. Nous serons ravis toutefois de vous accueillir à nouveau à Basel.

10/10 優異

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Empfehlenswertes Hotel
Angenehmes Hotel für eine Dienstreise. Das Hotel bietet alles, was man braucht.
於 2023 年 8 月住了 2 晚

8/10 不錯

Centre Natel Emery

於 2023 年 8 月住了 1 晚

10/10 優異

stanley

讚好:整潔度、職員與服務和住宿狀況
Friendly and helpful staff
於 2023 年 8 月住了 1 晚

10/10 優異

Jim

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚

10/10 優異

Gerhard

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent choice in Basel
Very friendly receptionist, room was available for an early check in as a plus. Room was great and comfortable with free water and coffee available. Good location but quiet.
於 2023 年 8 月住了 1 晚

10/10 優異

stanley

讚好:整潔度、職員與服務和住宿狀況
Very friendly and helpful staff
於 2023 年 8 月住了 1 晚

8/10 不錯

Noel

於 2023 年 8 月住了 2 晚

10/10 優異

Simon

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel close to the Congress Center Basel. Currently a lot of constructions in the street, but access still no problem. Sadly there is no great barista coffee place in walking distance.
於 2023 年 8 月住了 1 晚

10/10 優異

ZAKIR

於 2023 年 8 月住了 1 晚

10/10 優異

Madhu

多人同遊
讚好:整潔度、職員與服務和住宿狀況
Very nice hotel and excellent value for money
於 2023 年 5 月住了 2 晚

10/10 優異

Maik

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Modernes Hotel
Ein sehr schönes modernes Hotel mitten in der Stadt. Parkmöglichkeiten sind vorhanden und gut erreichbar.
於 2023 年 7 月住了 1 晚

8/10 不錯

Catherine

於 2023 年 7 月住了 1 晚

10/10 優異

Flavio

於 2023 年 7 月住了 1 晚

10/10 優異

Angela

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Super tolles Hotel mit sehr aufmerksamen Personal. Endlich ein Hotel mit super guten Kissen 😊👏👏👏.Wir kommen wieder, ganz bestimmt.
於 2023 年 7 月住了 1 晚