We were in town for a baseball game, so the location was perfect- a two minute walk to Fenway. However, the hotel was severely understaffed. One employee checking folks in after the Red Sox game, and one employee in the entire rooftop bar who had to call the front desk to have the channel changed to the Celtics game. We waited 20 minutes and then left to watch at a sports bar down the street. The hotel was very clean and very convenient to Fenway, but the understaffed nature was frustrating for the rare we paid.
Ruth
於 2024 年 5 月住了 1 晚
10/10 優異
Elizabeth
2024年5月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Construction- but we were notified before hand
Elizabeth
於 2024 年 5 月住了 2 晚
10/10 優異
Sarah
家人同遊
2024年5月18日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property was immaculate. The valet service was fantastic and extremely accommodating as my daughter left an item in our car that she needed late in the evening. There was some construction going on around us but I received several emails about the noise so I was well aware and it actually wasn't disruptive to our visit. We thoroughly enjoyed the 8th floor terrace bar/lounge and sat outside listening to the Red Sox game off in the distance . We arrived just in time to hear the fans singing Sweet Caroline! Wonderful stay/ We will definitely return!
Sarah
於 2024 年 5 月住了 1 晚
8/10 不錯
Sarah
2024年5月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Liked: each and every person in of the cleaning crew and maintenance...and Phillip and Jazzmen at the front desk. ALWAYS very courteous and helpful.
Didn't like: the confusion of me staying on from one scheduled stay to the next. The air conditioning was even turned off when I was out of the room because they thought I should have already left....even with all my personal items still in the room.
Washers and Dryers...there are only a few working and many times, items were left in them, hindering others to use them.
Of course, the noise of construction which I know is out of your control, still that was very unpleasant.
We chose this place for its convenience for our needs and stayed there for over two weeks, so I did interact with the staff quite a bit and used that laundry facilities more often than most guests.