海灘/海景

布吉亭閣 - SHA Extra Plus 認證的評價

5 out of 5
布吉亭閣 - SHA Extra Plus 認證
31/1 Moo 6, Choeng Thale, Phuket

評價

9.4

完美

10 分評分,優異;347 則評價中有 257 則" "
8 分評分,不錯;347 則評價中有 60 則" "
6 分評分,一般;347 則評價中有 16 則" "
4 分評分,欠佳;347 則評價中有 11 則" "
2 分評分,很差;347 則評價中有 3 則" "

9.4/10 

整潔度

9.2/10 

職員與服務

9.0/10 

設施服務

9.0/10 

住宿狀況

8.8/10 

環保程度

評價

4/10 欠佳

Wai Bong

讚好:職員與服務
不滿:整潔度和住宿狀況
The Pavilions Phuket 於 2023年10月31日的回應
Dear Khun Wai, Thank you for taking the time to provide us with your feedback. We appreciate your input, and we're committed to continually improving our services to better meet our guests' expectations. If you have any specific comments or concerns that you'd like to share with us, please feel free to reach out. Your feedback is important to us, and we hope to have the opportunity to enhance your experience in the future.Warm regards,The Pavilions Phuket

10/10 優異

seung wai

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
設計風格好漂亮,環境非常好,就係太多昆虫。
於 2023 年 5 月住了 5 晚
The Pavilions Phuket Team 於 2023年5月31日的回應
Dear Seung Wai, Thank you for your review and staying at The Pavilions Phuket. Our team takes great pride in providing exceptional service. We hope that your time spent with us was memorable and enjoyable, and we look forward to welcoming you back in the near future. Thank you again for choosing The Pavilions Phuket for your travel needs. Best regards, The Pavilions Phuket Team

10/10 優異

kam tim

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 3 晚
Hiroko Awaya (Koko) Guest Experience Executive 於 2020年2月24日的回應
Dear kam tim, Warm greetings from The Pavilions Phuket and thank you for your lovely review of our little slice of paradise. We would love to welcome you back to stay again with us in the future to have another taste of the first class service and unique luxurious experience that we offer here at The Pavilions Phuket. Warm regards, Hiroko Awaya (Koko) Guest Experience Executive

10/10 優異

HSIN YU

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 4 晚
Hiroko Awaya (Koko) Guest Experience Executive 於 2020年2月6日的回應
Dear HSIN YU, Thank you very much for taking the time to post your feedback regarding your visit to The Pavilions Phuket. We all hope you had a safe journey home. Thank you again for taking your time to share your exceptional experience and we all look forward to welcoming you back to The Pavilions Phuket in the future. Warm regards, Hiroko Awaya (Koko) Guest Experience Executive

10/10 優異

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
People there are nice and quick response to our requests or enquiries
於 2019 年 11 月住了 3 晚
Hiroko Awaya (Koko) Guest Experience Executive 於 2019年12月1日的回應
Dear Traveler, Thank you for taking the time to review us following your recent experience at The Pavilions Phuket. We are pleased to see you enjoyed your stay and we are looking forward to the opportunity to welcome you back to The Pavilions Phuket in the future. Warm regards, Hiroko Awaya (Koko) Guest Experience Executive

10/10 優異

SiuYan (Hong Kong)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice place for relax, food and service also very good.
於 2019 年 10 月住了 3 晚
Hiroko Awaya (Koko) Guest Experience Executive 於 2019年10月30日的回應
Dear SiuYan, Warm greetings from The Pavilions Phuket and thank you for taking the time to review us following your recent experience at The Pavilions Phuket. We are pleased to see you enjoyed your stay and we are looking forward to the opportunity to welcome you back in the future. Warm regards, Hiroko Awaya (Koko) Guest Experience Executive

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Best breakfast ever!
Best breakfast ever!
於 2019 年 8 月住了 3 晚
Hiroko Awaya (Koko) Guest Experience Executive 於 2019年8月27日的回應
Dear Traveler, Thank you very much for staying at The Pavilions Phuket on your recent visit to Phuket. We are delighted to read that you had such a wonderful time here and especially with the breakfast at Firefly restaurant. We all look forward to welcoming you back soon and we will be waiting for you with great additional benefits for our returning guests. Warm regards, Hiroko Awaya (Koko) Guest Experience Executive

10/10 優異

Nathan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Worth and recommend to stay.
Best choice to escape from city. High privacy, good service. Restaurants and food are nice. Half an hour to Patong Beach.
於 2019 年 7 月住了 3 晚
Julia Macuja, Guest Experience Manager 於 2019年7月31日的回應
Dear Mr. Lee, Warm greetings from The Pavilions Phuket and thank you kindly for your review of your recent stay. We are delighted to hear that we made your island escape very memorable especially with the service of our team as well as the food and the restaurants. We certainly look forward to welcoming you back again soon for another getaway. Warm regards,

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 6 月住了 3 晚
Julia Macuja, Guest Experience Manager 於 2019年6月29日的回應
Dear Traveler, Thank you for taking the time to review us following your recent experience at The Pavilions Phuket, we are pleased to see you enjoyed your stay and we are looking forward to the opportunity to welcome you back to The Pavilions Phuket in the future. Warm regards,

10/10 優異

真實旅客

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
地方要用車出入不過環境美麗,客房服務好和有創意,食物又好味,住又非常寧靜,房間景觀向海非常好,服務一流,可以再去
於 2019 年 5 月住了 2 晚
Julia Macuja, Guest Experience Manager 於 2019年6月5日的回應
Dear Traveler, Thank you kindly for your review of your stay with us here at The Pavilions Phuket. We are delighted to read that you enjoyed the full facilities, especially the view of the villa. We are also delighted to read that you enjoyed the food and the peace and quiet that The Pavilions Phuket has to offer. We look forward to welcoming you back again soon. Warm regards,

10/10 優異

真實旅客

家人同遊
讚好:整潔度、設施服務和住宿狀況
Everything is clean and detailed. The room is specious and very comfortable! The bed is large and comfortable. The pool is very prettg with stunning view. There was little gift everyday when we back hotel. So sweet. The stuff are helpful and with their lovely smile all the time. Thank you for making my trip so completed <3
於 2019 年 4 月住了 3 晚
Julia 於 2019年4月16日的回應
Thank you so much for choosing The Pavilions for your recent visit to Phuket. We are so happy you enjoyed your stay and are delighted to read your review, which will help many future guests. In addition I thank you for the kind words about our staff. I shared your feedback with the team this morning to everyone’s delight. It is a delight to read that you enjoyed our gifts as well. We really look forward to welcoming you back soon and please do get in contact when planning your next visit so you can avail of all the special return guest benefits we have to offer. Thank you once again and hope to see you soon.

10/10 優異

真實旅客

讚好:整潔度、設施服務和住宿狀況
於 2018 年 2 月住了 2 晚
Tim 於 2019年4月2日的回應
Dear Traveler Thank you for taking the time to review us following your recent experience at The Pavilions Phuket, we are pleased to see you enjoyed your stay and we are looking forward to the opportunity to welcome you back to The Pavilions Phuket in the future. Best regards, Tim Sargeant Director of Marketing

10/10 優異

WAI IN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Perfect
酒店各方面都很好,值得推薦, 只是早餐選擇比較少
於 2018 年 10 月住了 2 晚
Julia, Guest Experience 於 2018年11月7日的回應
Dear Wai In, Thank you kindly for your lovely review of our hotel. We have noted your comments about breakfast and will share this with the rest of our team. It has been a pleasure to host you at the Pavilions and we look forward to welcoming you back again soon!

10/10 優異

WING YEE CHRISTINA

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
下次會再入住
Staff so nice, 環境一流, 這次住頂層客房( SPA & POOL) 超值
於 2018 年 9 月住了 2 晚
Julia 於 2018年10月10日的回應
Dear Christina Wing Yee, Thank you very much for choosing the Pavilions Hotels for your latest stay in Phuket. We are delighted to read that you had a memorable vacation and that the room was lovely and that our staff were up to your standards. Thank you for providing this valuable feedback. We look forward to welcoming you back at the Pavilions Hotels. Best regards, Julia Macuja Guest Experience Executive

10/10 優異

ZHI XIN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
赞!
各方面都很好,饭菜好吃。green papaya salad和coconut shoot 的salad超赞,免费下午茶也不错吃。送的welcome foot massage,打电话预约,结果直接给上门服务了。超赞!除了第一天晚上在大沙发躺着,旁边出没了一只蟑螂。。。以后有机会还会住这,期待the pavilions niseko开张
於 2018 年 5 月住了 2 晚
Dominique 於 2018年6月6日的回應
亲爱的Zhi Xin, 感谢您选择普吉岛凉亭去度假。 我们很高兴听到你喜欢食物的度假村和水疗服务。 感谢您发布您的宝贵意见,我们很高兴听到我们与团队分享。 无论是在这里还是在2020年新雪谷开幕的任何亭子酒店物业,我们都期待着再次见到您。 最好的祝福, Dominique Bonnel 杜铭力 驻店经理

8/10 不錯

Leo (Hong Kong)

讚好:職員與服務、住宿狀況和客房舒適度
Spacious Villa with great design.
Well renovated with great design. Spacious with swimming pool and sun bath area. Living room on the g/f with bedroom and bathroom on 2nd. Tried the 2.5hr in-room spa, though its quite expensive in phuket standard, at 5500 baht per person, it worths. One thing to complain is that the jacuzzi bath tube is not clean, with dirts coming out along the air pumps, as well as some weird smells. Other than that everything is good.
於 2018 年 4 月住了 1 晚
Dominique 於 2018年4月13日的回應
Dear Guest, Thank you for choosing the Pavilions Hotels during your trip to Phuket and thank you for taking the time to give your valuable feedback. Would you mind letting us know which villa did you stay at to check the jacuzzi. We look forward to welcoming you back in the near future. Best regards, Dominique Bonnel Resident Manager

4/10 欠佳

Yiwen

讚好:住宿狀況
不滿:整潔度和職員與服務
无法令人有再次入住的欲望!
在普吉住了6个晚上,3晚在Amari , 3晚在Pavilion,和Pavilion比Amari在服务上实在好太多! Pavilion的villa的确不错,山景很美,径道幽静,硬件很不错。 可是说到服务…前台,下午茶,早饭餐厅的服务人员没有笑容,特别是下午茶的地方,服务员们根本不朝你看,当你空气,我每次举手叫她们都诚惶诚恐,觉得是否我打搅了她们… 房间打扫马虎到极端!!放衣服的隔板上一层灰!浴缸在第一晚入住的时候,用手一摸,一层黄糊糊的油腻,第二天让他们来打扫,也只是马虎地擦了擦(黄色油腻没有了),只好自己再洗一次浴缸,终于泡上了澡…然后,第三天…浴缸依然没有打扫,我的头发还在浴缸底,最过分的是:连浴缸旁的踏脚毛巾也居然没有换!因为前一晚我看那毛巾有黒黒的脏点,就把那脏的地方随手翻了个面,但没用,然后,晚上我发现那块有脏点的毛巾依然皱皱地躺在浴缸旁,是我帮忙翻了个面才让它看上去比较干净,而脏的一面仍然在底下…这个酒店的打扫人员连毛巾是否被用过都不确认… 最后在离店的时候,我打电话给前台要小车接(酒店太大,进出都需要那种小的电动车),我明确地说了我们有3个人,2个箱子,他居然开来一辆顶多能做4个人的小车,所以他把我们人先载到前台,再回去载行李,而我们只能在前台等我们的行李…从这些小细节看出,这家酒店的服务没有严格训练,服务员不专业得连我这个外行也看不下去!!!
於 2017 年 12 月住了 3 晚
亲爱的Qian女士, 我感谢您选择的凉亭普吉岛为您的最后一次逗留, 并感谢您的详细反馈。第二天早上你到了餐厅, 见到你很高兴。 我非常抱歉听到有关服务和清洁的问题, 这并不反映展馆的标准。放心, 我们正在调查此事, 以纠正问题, 增加培训。 我希望我们有机会向您展示更好的展馆服务的一面, 不要犹豫直接与我联系 rm.phuket@pavilionshotels.com 您是否希望进行任何预订。 亲切的问候和圣诞快乐, Dominique Bonnel 杜铭力 驻店经理

8/10 不錯

Khalil (HK)

讚好:職員與服務
Very quite and remote place
Was a nice experience. Staff are friendly. Food was slow though
於 2017 年 12 月住了 2 晚
Dominique 於 2017年12月20日的回應
Dear Mr. Khalil, Thank you for staying at The Pavilions Hotels during your stay in Phuket. Your comments are really appreciated, we are very happy to hear that you have enjoyed your stay with us. We look forward to welcoming you again soon. Best regards, Dominique Bonnel Resident Manager

10/10 優異

JUNJIE

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
房间很大,有自己的泳池,非常棒的体验!
酒店非常好,房间私密性高,依山而建,自己走路的话会有点累,去餐厅或去哪里call buggy很方便,叫完车穿鞋出门车就到了。房间有自己的泳池,房间很大,特别适合休闲度假式的旅游。早餐很丰盛很好吃,而且景观很好,每天的早餐时间都是一种享受。酒店工作人员态度都特别好,服务很热情。我们在房间还做了次按摩,非常舒服,服务很好,就是价格有点贵。唯一一点美中不足的是酒店离市区太远,每次出门都要花1个小时在路上,去码头还要将近2个小时,路途有点累,如果不出去只呆在酒店度假的话就很舒服。总体很满意,很棒的体验。

10/10 優異

LONG YEUNG

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
一間值推介的酒店
早前上網已經知道呢間酒店評價好好,同埋有賓至如歸的感覺,親身體驗真係冇得頂,無論服務,地方,以及設備都係屬於一流水準,但地方比較偏遠啲,自駕遊就冇問題,早餐比預期中少選擇,但係品質好好,如果下次有機會去布吉的話我都會選擇呢間酒店。

10/10 優異

Ka Yin

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful stay
We stayed in the room23 spa and pool villa. It is wonderful and romantic. The most impressing would be the excellent services, the hotel arranged pick up from and to airport with early check in and late check out exactly matching our flight schedule!! There s private spa and steam room inside villa, we enjoyed it so much. The private BBQ by pool side was amazing too. Just the pool is too small....overall we enjoyed the trip, and thank you all the staffs giving us a relaxing trip with high privacy!

10/10 優異

PAK KAN (Hong Kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent hotel
客房設計一流,功能充足,環境很好,私隱度高,員工訓練有素,態度很好,食物很美味,價格尚可,價格合理,值得推介!

10/10 優異

Chuan (China)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Fantastic place for couple
It is a great place for couples, employees are friendly and helpful, they just showed when it is needed, if you are looking for a place romantic to stay, without interruption, here it is.

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A great place to get relaxed
This resort is really excellent. It is located in a remote area that there is no shopping mall or market nearby. The resort provide shuttle to the beach nearby which is 10mins away. The service and food quality of the resort is value for money. We enjoyed the 3D2N, we just joined a local tour for half day and other times stayed inside the hotel. This is a good place to get relaxed as the private pool is so cool! You can also choose to enjoy everything (e.g. SPA and dinning) inside your own villa.

10/10 優異

Ka Lun (香港)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
無任何野可以挑剔 要住就住ocean view 真係一流 比多千幾蚊係值回票價 搵一可以挑剔係地方較偏僻 要搵野食就要叫車 去巴東食海鮮 要800B 車程30多分鐘 酒店野食有水準 不過價錢都相當貴 普通食個午餐都要兩舊水兩個人

10/10 優異

Tsz Wai (香港)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
酒店服務設施一流,很放鬆,所有事物都很棒
酒店雖然位置偏遠,但一入到去有遠離塵囂的感覺,很舒服很放鬆。酒店服務非常好,由check in 到check out ,所有服務員都給我賓至如歸的感覺,好窩心。房內空間超大,有sauna,private swimming pool,曬太陽一流,更有浸浴,有提供bath salt。 360 bar 的sunset view 非常好,我地訂左in villa barbecue 也非常好。早餐選擇非常多,a la carte menu 可任選,有機會會再入住。

10/10 優異

Ryan (Hong Kong)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
環境很好!
環境很好,酒店服務很細心,落機已經零晨12點,到達酒店已經2點多,check-in時已經準備果汁,房間已準備生果盤小食,擔心我們肚餓,因這個時候酒店已經沒有食物供應

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

simon (taiwan)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
great place to stay.
it's a wonderful experience staying here. you will not disappointed.

10/10 優異

Vere

伴侶同遊
讚好:設施服務
Outstanding… staff, cleanliness, service and ambiance are simply fantastic! You will not be disappointed.
於 2024 年 5 月住了 5 晚
The Pavilions Phuket Team 於 2024年5月23日的回應
Dear Vere,Thank you for your outstanding review! We are thrilled to hear that you found our staff, cleanliness, service, and ambiance simply fantastic. Your kind words mean a lot to us and motivate our team to keep delivering exceptional experiences.We look forward to welcoming you back to The Pavilions Phuket and ensuring your next stay is just as memorable.Warm regards,The Pavilions Phuket Team

4/10 欠佳

??

不滿:職員與服務和住宿狀況
於 2024 年 5 月住了 2 晚

10/10 優異

pat (walnut)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay. The room is spacious, the staff members are all friendly, the restaurants food are tasty and the massages are very nice too.
於 2024 年 5 月住了 4 晚
The Pavilions Phuket Team 於 2024年5月23日的回應
Dear pat,Thank you for your fantastic review. We are delighted to hear that you had a great stay at The Pavilions Phuket. It's wonderful to know that you enjoyed our spacious rooms, friendly staff, tasty restaurant food, and relaxing massages.Your positive feedback is much appreciated and encourages us to continue providing excellent service and experiences for our guests. We look forward to welcoming you back for another memorable stay.Warm regards,The Pavilions Phuket Team

10/10 優異

Allison

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
From beginning to end, this property was an absolute pleasure to stay at. The staff was so friendly and helpful & the property was beautiful.
於 2024 年 4 月住了 5 晚
The Pavilions Phuket Team 於 2024年5月23日的回應
Dear Allison,Thank you for your lovely review. We are thrilled to hear that your stay at The Pavilions Phuket was an absolute pleasure from beginning to end. Our team takes great pride in providing friendly and helpful service, and it’s wonderful to know that you appreciated our efforts.We are also delighted that you found our property beautiful. Your positive feedback is truly encouraging and motivates us to continue delivering exceptional experiences to our guests.We look forward to welcoming you back for another memorable stay.Warm regards,The Pavilions Phuket Team

10/10 優異

Aamiya

讚好:整潔度、職員與服務、設施服務和住宿狀況
The Pavilions Phuket was a home away from home. I was treated with care and respect from the time I checked in until the time I checked out. My flight was scheduled well after check out time and I was still given access to the property and amenities. I plan to stay here every time I'm back in Phuket. I felt like family. Thank you to everyone that I have come in contact with during my stay. I loved every minute!
於 2024 年 4 月住了 2 晚
The Pavilions Phuket Team 於 2024年5月23日的回應
Dear Aamiya,Thank you for your heartwarming review of The Pavilions Phuket. We are delighted to hear that you felt at home and experienced our genuine care and respect throughout your stay. It’s wonderful to know that our team made you feel like family and that you enjoyed every minute of your time with us.We are thrilled that you plan to stay with us every time you return to Phuket. Your kind words inspire us to continue providing exceptional hospitality to all our guests.We look forward to welcoming you back and making your next stay just as memorable.Warm regards,The Pavilions Phuket Team

10/10 優異

Jc

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very comfortable resort hotel nested on a hill , surrounded by nature. Our suite was big (>50sqm), well appointed. Service is excellent. From restaurant, to reception, buggy drivers and housekeeping, they all made sure we had a memorable stay for our wedding anniversary and my birthday.
於 2024 年 2 月住了 4 晚
The Pavilions Phuket Team 於 2024年3月1日的回應
Dear Jc, Thank you for choosing The Pavilions Phuket to celebrate your wedding anniversary and birthday. We are thrilled to hear that you had a memorable stay with us. We hope to welcome you back soon for another comfortable and enjoyable stay.Warm regards,The Pavilions Phuket Team

10/10 優異

R

於 2024 年 2 月住了 3 晚
The Pavilions Phuket Team 於 2024年3月21日的回應
Dear R,Thank you so much for your 5-star rating! We are thrilled to know that you had a wonderful experience during your stay. If you have any specific feedback or suggestions, feel free to share them with us. We look forward to welcoming you back for another exceptional stay in the future.Best regards,

10/10 優異

Ferdaus

讚好:整潔度、職員與服務、設施服務和住宿狀況
Overall good experience staff was amazing
於 2024 年 2 月住了 1 晚
The Pavilions Phuket Team 於 2024年3月1日的回應
Dear Ferdaus, Thank you for your kind words. We are delighted to hear that you had an overall good experience during your stay with us. We hope to welcome you back soon for another wonderful stay.Warm regards,The Pavilions Phuket Team

10/10 優異

Karolina

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Amazing!!
Amazing hotel. The pool villas were beautiful :)
於 2024 年 1 月住了 4 晚
The Pavilions Phuket Team 於 2024年2月10日的回應
Dear Karolina, Thank you for your kind words! We're thrilled to hear that you enjoyed our beautiful pool villas at The Pavilions Phuket. We look forward to welcoming you back for another amazing stay. Warm regards, The Pavilions Phuket Team

10/10 優異

Miguel (Quincy)

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The Pavilions in Phuket was immaculate! The staff were so catering & such a great vibe. The food at the 360Restaurant was so yummy & came with a sunset view you can only dream of. Worth every penny ;) I had an amazing time - the pool is beautiful & drinks are delicious! Cheers.
於 2024 年 1 月住了 3 晚
The Pavilions Phuket Team 於 2024年2月10日的回應
Dear Miguel, Thank you very much for your delightful feedback! We're delighted to hear that you had such a wonderful experience at The Pavilions Phuket. It's our pleasure to provide impeccable service and create memorable moments for our guests. We're thrilled that you enjoyed the delicious cuisine at the 360 Restaurant while soaking in the breathtaking sunset view. We look forward to welcoming you back for another exceptional stay. Warm regards, The Pavilions Phuket Team

6/10 一般

Hyukin

심심한 호캉스
가격대비 리조트 내 즐길 수 있는 시설이 너무 없어요. 그냥 멍때리고 돈쓰고 오기 좋은 리조트
於 2024 年 1 月住了 1 晚
The Pavilions Phuket Team 於 2024年2月10日的回應
Dear Hyukin, Thank you for your feedback. We appreciate your valuable input regarding the limited facilities available at our resort for the price range. We are constantly seeking areas for improvement and striving to enhance customer satisfaction. We look forward to the opportunity to welcome you back again.Warm regards, The Pavilions Phuket Team

6/10 一般

Eric

讚好:住宿狀況
Correct place but overpriced, buffet is bad
於 2024 年 1 月住了 2 晚
The Pavilions Phuket Team 於 2024年2月1日的回應
Dear Eric, Thank you for sharing your feedback with us. We regret to hear that you found our pricing to be on the higher side and that the buffet did not meet your expectations. We take your comments seriously and will use them to enhance our offerings. Your satisfaction is important to us, and we hope to have the chance to welcome you back for an improved experience.Best regards,The Pavilions Phuket Team

10/10 優異

Michael

家人同遊, 伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property is safe and quiet which is what we wanted on this holiday. We were still able to connect to all the local tours and restaurants. I would recommend this property if you want a quiet private holiday.
於 2024 年 1 月住了 9 晚
The Pavilions Phuket Team 於 2024年1月23日的回應
Dear Michael, Thank you for your wonderful review! We're delighted to know that our property provided the safety and tranquility you were seeking for your holiday. It's fantastic that you still found it convenient to connect with local tours and restaurants. Your recommendation for a quiet and private holiday means a lot to us. We look forward to welcoming you back for another peaceful retreat in the future.Warm regards,

10/10 優異

Rohit

於 2024 年 1 月住了 4 晚
The Pavilions Phuket Team 於 2024年1月23日的回應
Dear Rohit, Thank you so much for your 5-star rating! We are thrilled to know that you had a wonderful experience during your stay. If you have any specific feedback or suggestions, feel free to share them with us. We look forward to welcoming you back for another exceptional stay in the future.Best regards,

8/10 不錯

SUNGSIK

家人同遊
讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 2 晚
The Pavilions Phuket Team 於 2024年1月23日的回應
Dear Sungsik, Thank you so much for your rating! We are thrilled to know that you had a wonderful experience during your stay. If you have any specific feedback or suggestions, feel free to share them with us. We look forward to welcoming you back for another exceptional stay in the future.Best regards,

6/10 一般

BAR

家人同遊
讚好:整潔度和職員與服務
不滿:住宿狀況和客房舒適度
outdated Resort
the location is very nice near laguna; the stuff are very friendly and helpful; the resort is outdated- the rooms and buildings seem old and boring; the food is quite mediocre; nothing is too bad- just seem that they are tired of business....
於 2023 年 12 月住了 1 晚
The Pavilions Phuket Team 於 2023年12月31日的回應
Dear Bar, Thank you for taking the time to share your feedback with us. We appreciate your kind words about our friendly and helpful staff and the scenic location near Laguna.We sincerely apologize if certain aspects of our resort did not meet your expectations. Your comments about the room aesthetics and the dining experience have been duly noted.We value your insights, and your feedback serves as motivation for us to continually improve. We hope to have the opportunity to welcome you back in the future, offering an upgraded experience that exceeds your expectations.Warm Regards, The Pavilions Phuket

10/10 優異

Yasser

於 2023 年 12 月住了 1 晚
The Pavilions Phuket Team 於 2023年12月31日的回應
Dear Yasser, We would like to express our sincere gratitude for your fantastic 5-star rating! Your feedback is greatly appreciated, and we're thrilled to know that you had a positive experience at The Pavilions Phuket.If you ever have any specific comments or suggestions to share, we'd love to hear more about your stay. Your insights help us continually enhance our guest experience.Thank you once again, and we hope to welcome you back for another exceptional stay in the future.Best regards,

10/10 優異

Luo Yi

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is a very nice and beautiful hotel. The staff is very friendly. We had enjoyed it very much.
於 2023 年 12 月住了 3 晚
The Pavilions Phuket Team 於 2023年12月28日的回應
Dear Luo Yi, Thank you for your wonderful review and for choosing The Pavilions Phuket. We're thrilled to hear that you found our hotel very nice and beautiful. Our team takes pride in providing friendly service, and we're delighted to know that you enjoyed your stay with us.Your positive feedback means a lot to us, and we look forward to the pleasure of hosting you again for another enjoyable experience.Warm regards,

10/10 優異

james

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful hill top resort over looking ocean views, very secluded and private villas with great property dining options for breakfast and dinner
The Pavilions Phuket Team 於 2024年3月1日的回應
Dear James, Dear Guest,Thank you for choosing The Pavilions Phuket for your stay. We are delighted to hear that you enjoyed our beautiful hilltop resort overlooking ocean views. We are glad that you found our villas secluded and private, and that you enjoyed our property dining options for breakfast and dinner. We hope to welcome you back soon for another memorable stay.Warm regards,The Pavilions Phuket Team

10/10 優異

Ferras

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 12 晚
The Pavilions Phuket Team 於 2023年12月28日的回應
Dear Ferras, We would like to express our sincere gratitude for your fantastic 5-star rating! Your feedback is greatly appreciated, and we're thrilled to know that you had a positive experience at The Pavilions Phuket.If you ever have any specific comments or suggestions to share, we'd love to hear more about your stay. Your insights help us continually enhance our guest experience.Thank you once again, and we hope to welcome you back for another exceptional stay in the future.Best regards,

10/10 優異

ALBERTO

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excelente lugar, desayuno muy bueno, habitacion impecable y amplia, buen servicio de SPA, mi unico comentario es el restaurante Italiano muy caro comparando calidad/precio
於 2023 年 11 月住了 3 晚
The Pavilions Phuket Team 於 2023年12月28日的回應
Dear Alberto, Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed our excellent breakfast, spacious rooms, and top-notch spa services.We appreciate your feedback regarding the Italian restaurant, and we'll certainly take it into consideration as we continually strive to enhance our offerings. If there's anything specific you think we could improve, please feel free to share more details.We look forward to the opportunity to welcome you back for another fantastic stay.Warm regards,