No soap or shampoo in dispensers, dirty slippery floors of suntan oil of previous guests in room. Air conditioning did not work properly blew like fan rather than cool air. Went to turn on TV, remote control only had one battery..??
Complete Nightmare!!
Never Again!!!!
Do Not Waste Your Time Staying Here!
Melissa
於 2024 年 6 月住了 1 晚
2/10 很差
Frank
家人同遊
2024年6月17日
Outdated the staff is trying but it’s not worth the money you will spend there. They wanted me to pay another 100 dollars at check in on top of me spending 400 bucks for 2 nights claiming a deposit fee and I would get it back but when booking the description never said anything about it. You have to pay for parking while there.
Frank
於 2024 年 6 月住了 2 晚
2/10 很差
jose
2024年6月16日
The problem was Expedia…Expedia took my monies on 6-11…but had not processed my reservation…the staff at the hotel had to help because I couldn’t get a real person to talk to me from Expedia….the virtual assistant was horrendous…no empathy! Very rude the service from Customer …thank you Sid & Marcela from Emerald Beach hotel! They saved my mini vacation
jose
於 2024 年 6 月住了 1 晚
4/10 欠佳
Shelby
家人同遊, 親子同遊
2024年6月16日
不滿:整潔度和住宿狀況
Listed as free parking. Not free parking 10 dollars a day. People use parking lot of hotel to access beach and event area so you have to park at the other hotel they are building and walk over. This is after you pay for your parking to be at your hotel. The room doors do not fit flush in the door way so you have to push them shut and you can still see light coming through. Showers were not hot. Rooms ac seemed to be having issues keeping up and keeping room cool. ONLY GOOD THING was the view right on the beach but that was the only good thing.
Shelby
於 2024 年 6 月住了 2 晚
8/10 不錯
Kelly
家人同遊
2024年6月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Dificultad para estacionar
Kelly
於 2024 年 6 月住了 1 晚
2/10 很差
Cecilia
2024年6月13日
不滿:整潔度、職員與服務和住宿狀況
Cecilia
於 2024 年 6 月住了 4 晚
2/10 很差
nader
家人同遊
2024年6月13日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Location is good.
Other than that nothing.
it's falling apart. you do not feel clean and everything is so old.
elevators smells and make noise and you do not feel safe.
A/C toooo loud and not cooling properly.