外觀

費爾菲爾德納帕谷萬豪費爾菲爾德旅館及套房酒店的評價

2.5 out of 5

評價

8.0

很好

10 分評分,優異;79 則評價中有 41 則" "
8 分評分,不錯;79 則評價中有 15 則" "
6 分評分,一般;79 則評價中有 10 則" "
4 分評分,欠佳;79 則評價中有 7 則" "
2 分評分,很差;79 則評價中有 6 則" "

8.6/10 

整潔度

8.4/10 

職員與服務

8.4/10 

設施服務

8.2/10 

住宿狀況

8.6/10 

環保程度

評價

8/10 不錯

William (Edmonton)

讚好:整潔度、職員與服務和住宿狀況
Good fast food options close by, good breakfast too
於 2024 年 5 月住了 1 晚

10/10 優異

TAYLOR

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Helpful staff
於 2024 年 5 月住了 1 晚

6/10 一般

Bonnie

家人同遊, 商務旅客
Aside from the good breakfast offerings that are included in your stay, this particular Inn and Suites by Marriot was very lacking. They’re in the middle of renovations and are booking guests in the same hallways as the renovation is getting done. We did not specify not getting room service yet we never got it during our stay. Location is by a lot of food places.
於 2024 年 5 月住了 3 晚

8/10 不錯

Karen

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

8/10 不錯

Shammy

於 2024 年 4 月住了 5 晚

10/10 優異

lisa

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

10/10 優異

lisa

家人同遊
讚好:整潔度、設施服務和住宿狀況
Friendly staff, great breakfast, spacious room, convenient and reasonably priced.
於 2024 年 4 月住了 1 晚

6/10 一般

Robert

多人同遊
讚好:職員與服務、設施服務和住宿狀況
With the price for a nightly stay you might figure the rooms would be cleaned at least once during a 3 night stay or at the very least have more towels dropped off but not here. Plus, Expedia must charge an extra fee because the receipt we received from the front desk at check out was $50 less than what was required by Expedia as a prepay to get the reservation. On a positive note, the breakfast food was excellent especially the quiche cups. :)
於 2024 年 4 月住了 3 晚

10/10 優異

Michelle

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff has been great since day one
於 2024 年 4 月住了 2 晚

10/10 優異

Erin

於 2024 年 4 月住了 1 晚

10/10 優異

Laura

讚好:設施服務
The breakfast staff Pam and the front desk Maleta made my experience extremely great . The staff the night before and made a mistake with my billing and Ms Maleta went above and beyond to straighten it out for me and was very apologetic and super sweet, whe was very professional and seem to really care about my experience. While my children and I were waiting , the breakfast area was being closed and Ms Pam allowed my kids and I enjoy the breakfast which was really good. Thank you both for the Hospitality although I booked a world wide Hotel it felt very much like family with my experience!!!!
於 2024 年 3 月住了 1 晚
Christine 於 2024年3月29日的回應
Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to see you again soon!

10/10 優異

Irene

讚好:整潔度、職員與服務和住宿狀況
Staff was wounderful thank you
於 2024 年 3 月住了 1 晚
Christine 於 2024年3月29日的回應
Thank you for your feedback. We hope to see you again soon!

10/10 優異

Estephany

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I really liked my stay at this hotel. Everything was great and the service was excellent, specially Pam at the breakfast area. She kept everything very clean and was very nice, her smile made my day. I highly recommend this place.
於 2024 年 2 月住了 1 晚
Christine 於 2024年3月29日的回應
Thank you for sharing about your recent stay with us. Your feedback has been shared with the team specially Pam as a way of celebrating the great guest experiences we delivered.

10/10 優異

John-Michael

讚好:整潔度、職員與服務、設施服務和住宿狀況
Check in with Ms Olga was warm and welcoming… clean room, comfy bed, basic wi-if for free and upgrade for streaming free for Envoy members or 5 bucks, nutritious breakfast 👍 Worth the extra 20-25 bucks.
於 2024 年 2 月住了 1 晚
Christine 於 2024年3月29日的回應
Thank you for your feedback. We hope to see you again soon!

10/10 優異

Jackie

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great service.
Expedia over Booked the hotel. I feel bad that the stress fell onto the site. The staff were amazing and up graded our room. However a couple kiddos had to sleep on the floor. But the room was clean and breakfast was lovely.
於 2023 年 12 月住了 1 晚

10/10 優異

Karen

家人同遊
讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

lily mariela

讚好:整潔度、職員與服務、設施服務和住宿狀況
Christine 於 2024年3月29日的回應
Thank you for the review. Looking forward to seeing you again.

8/10 不錯

Velvet

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hot tub was not working. The breakfast was not very good. There must have been a sewer problem in the area because it smelled terrible outside of the facility. Staff was very friendly.
於 2023 年 12 月住了 2 晚
s 於 2023年12月18日的回應
thank you for taking the time to write a review about our hotel. we are so sorry that the hottub was out of order during your stay. we hope next time your in the area you will stay with us again!

2/10 很差

Karamjeet

不滿:整潔度、職員與服務和住宿狀況
I have go back after one night stay whereas I booked for 3 nights. They didn’t return single penny what a scam.
於 2023 年 12 月住了 3 晚

6/10 一般

Brandon

伴侶同遊
讚好:職員與服務和住宿狀況
This is a really nice property to stay at. My only complaints were that our bathroom fan wasn’t working, our heater smelled like burning hair for a long time before it started working, and there was a poop stain in our toilet boil when we first checked in. Of course, all of these were minor inconveniences in comparison to the rest of our stay. But for the amount of money I paid for a suite, I kind of expected a little better. Especially because a sign on your door says that the room was cleaned and sanitized prior to your stay for your convenience. On the other hand, the staff were really nice and the beds were very comfy.
於 2023 年 10 月住了 2 晚

2/10 很差

Alejandro

於 2023 年 10 月住了 2 晚

10/10 優異

Markita

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great experience!
Beautiful place, very clean rooms and property. Staff was very friendly and amenities were great! The property was right off the highway, easy to locate and surrounded by many dining options. My only disappointment was I looked forward to sitting in the hot tub and the hot tub was out of order the entire trip.
View from my room!
於 2023 年 10 月住了 4 晚

6/10 一般

GURJIT K

The sofa beds springs were sharp, and we asked for a late check out they said they couldn’t do it…without even asking we were going to say noon n later realized noon is there actual check out time. The coffee machine had a used coffee pod in it, we booked through Expedia n it wasn’t the room we chose. We chose the king suite with sofa bed in separate area and the hot tub was suppose to be in the room. Very false advertising on expedias end. The breakfast was great loved that they had vegetarian options. The pool was nice too it was warm n indoors. The parking however was horrible we had to park in a shopping center across the seat.
於 2023 年 10 月住了 1 晚

10/10 優異

Edwin

讚好:整潔度、職員與服務和住宿狀況
The hotel was walking distance to many dining options. Mirasol and her team quickly resolve the plumbing "problem " we had. Highly recommended!
於 2023 年 10 月住了 5 晚

10/10 優異

Jennifer

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved our 2 night stay. Girls trip- so we wanted a safe neighborhood and local fun. We loved the close mall and 10 wine tasting rooms within just a few miles. Staff was an 11 for helpfulness, and friendliness. About an hour from airport and our ultimate destination in Sonoma.
於 2023 年 10 月住了 1 晚

8/10 不錯

Carmen

於 2023 年 9 月住了 3 晚

10/10 優異

SANDY

讚好:整潔度、職員與服務和住宿狀況
Checking in was a little rushed Room was cleaned nicely but no extra toilet paper We would stay again
於 2023 年 10 月住了 1 晚

6/10 一般

Derrick

商務旅客
讚好:職員與服務和設施服務
I had a very pleasant stay and I don't like to bring bad reviews, but the only reason the sanitation and cleanliness got 3 out of 5 stars was because I found a roach crawling on the window curtain when I got back to my room after being out all day. I expect better from a Marriott property. Gross and unacceptable.
於 2023 年 9 月住了 1 晚

10/10 優異

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚

10/10 優異

Sonia (Colbert)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great area. Close to Napa and other towns. Several options of dinning.
於 2023 年 9 月住了 2 晚

8/10 不錯

Armi

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務和設施服務
Breakfast is good. I don’t like that i could hear someone snoring from the other room and the next day the elevator did not work, i’m glad were on the 2nd floor an not much things to carry downstairs.
於 2023 年 9 月住了 2 晚

10/10 優異

Christian

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 2 晚

10/10 優異

SEIKO

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 2 晚

10/10 優異

Humberto

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚

6/10 一般

reuven

不滿:整潔度和住宿狀況
A hotel for a casual stay
A nervous and impatient receptionist Very poor breakfast. The cleaning of the room was not performed daily as promised. Two days of an unpleasant stay
於 2023 年 8 月住了 2 晚

8/10 不錯

Robert

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
weekend in Bay Area
Check in Staff was very helpful
於 2023 年 8 月住了 1 晚

6/10 一般

William

不滿:職員與服務和住宿狀況
於 2023 年 8 月住了 4 晚

2/10 很差

Vanessa

家人同遊, 親子同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Was really frustrated most of my stay. When we got there they gave me the wrong room, I walked in on someone. Housekeeping cleaned our room ONCE in our 6 day stay. I had to ask the front desk everyday for towels. The shower curtains were so short that it made the bathroom floor wet every time we showered. Not a great stay
於 2023 年 8 月住了 6 晚

4/10 欠佳

Amanda

家人同遊
讚好:職員與服務
不滿:客房舒適度
Most uncomfortable!!
First room was not good. Light didn’t work. Phone didn’t work. We moved. Beds were so uncomfortable. My oldest daughter actually slept on the ground. We used the pool and spa. It was dirty. The area was dirty. There was 5-6 young boys making a circus which caused us to get out!!! Would not recommend staying here!!!
於 2023 年 8 月住了 1 晚

8/10 不錯

Hans

讚好:整潔度、職員與服務和住宿狀況
solid, reliable but little too expensive
Clean and comfortable. Check in easy. Soft linens but bed was a little on the hard side. Wish the breakfast ended later on Saturday am as we weren't able to take advantage of it. No active air vent in bath made it very steamy. Price was high for area with no real attractions nearby. Not really in Napa valley. Mostly fast food in neighborhood near freeway.
於 2023 年 8 月住了 1 晚

8/10 不錯

Abhay

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 3 晚

4/10 欠佳

Andrew

商務旅客
Ice Macine broken, waited at front counter for 4 minutes while the staff was arguing in the back and yes they knew I was there. Room was not very clean, there was tooth paste splatter on the wall in the bathroom the alarm clock has a shiny very sticky substance on it.
於 2023 年 8 月住了 1 晚

10/10 優異

william

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 1 晚

6/10 一般

Janet E

於 2023 年 8 月住了 1 晚

4/10 欠佳

Melinda

於 2023 年 7 月住了 1 晚

10/10 優異

Hema

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice place
Great place to stay, very clean and well maintained. Friendly staff. Enjoyed our stay. Had great views from our room.
Room
於 2023 年 7 月住了 1 晚

4/10 欠佳

Gina

伴侶同遊
不滿:整潔度
When we arrived bedding was dirty and bathroom smelled like sweat. They changed the bedding and told them about the bathroom and they left it with no correction. The breakfast made us sick afterwards.
於 2023 年 7 月住了 1 晚

10/10 優異

Aarti (Schaumburg)

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Great stay overall. Quick checkin. Very clean.
於 2023 年 7 月住了 1 晚

10/10 優異

Marti ann

多人同遊
讚好:整潔度、職員與服務和住宿狀況
The representative was soooo nice
於 2023 年 7 月住了 1 晚

10/10 優異

Gary

於 2023 年 6 月住了 1 晚