I booked two rooms, but the staff could arrange two adjacent rooms for me. One was at 1/F, one at G/F. It sounded non-professioinal service when they did not consider such factors. Totally disappointed.
真實旅客
於 2019 年 8 月住了 1 晚
10/10 優異
Ian (Andover)
2024年5月26日
Clean
Ian
於 2024 年 5 月住了 1 晚
6/10 一般
David
伴侶同遊
2024年5月26日
Beds very uncomfortable, 2 singles put together to make king size, so kept falling into crack inbetween beds. window wouldnt open, we called reception and they said they would get back to us which they didnt.
David
於 2024 年 5 月住了 1 晚
10/10 優異
Eve
2024年5月9日
讚好:整潔度、職員與服務和住宿狀況
Eve
於 2024 年 5 月住了 1 晚
10/10 優異
Lee
商務旅客
2024年4月11日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely stay - but costing more than it use too, not worth the price increase until the hotel is modernised
Lee
於 2024 年 4 月住了 1 晚
10/10 優異
Mrs Martine
2024年2月13日
Mrs Martine
於 2024 年 2 月住了 1 晚
8/10 不錯
Matthew
商務旅客
2024年1月30日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Matthew
於 2024 年 1 月住了 5 晚
4/10 欠佳
Chris
商務旅客
2024年1月9日
不滿:住宿狀況
Shoddy
The building was freezing cold. The bathroom in our room was freezing cold. Cobwebs all over the ceiling. Tv remote did not work. Asked for a replacement but was ignored. Asked for a glass of water at the bar for my wife and was charged £3!!!
Chris
於 2024 年 1 月住了 1 晚
2/10 很差
Mathew
商務旅客
2024年1月2日
讚好:整潔度和客房舒適度
不滿:住宿狀況
Four Star, maybe if I had electric!!
Comfy bed, clean enough. Woke up to no electric in my room at all. Couldn’t phone reception as the telephones are powered. Got dressed by torch and could not use any of my room facilities, told reception who already knew about a power fault and there was not a hint of a refund or gesture of good will. Unfortunately I was there on business and didn’t have the time to argue as I was already late from the pitch black fun and games.