外觀

浪花度假村酒店的評價

3 out of 5
浪花度假村酒店
2104 N. Ocean Boulevard, Myrtle Beach, SC

評價

7.8

不錯

10 分評分,優異;1270 則評價中有 494 則" "
8 分評分,不錯;1270 則評價中有 406 則" "
6 分評分,一般;1270 則評價中有 169 則" "
4 分評分,欠佳;1270 則評價中有 112 則" "
2 分評分,很差;1270 則評價中有 89 則" "

8.0/10 

整潔度

8.4/10 

職員與服務

8.0/10 

設施服務

7.6/10 

住宿狀況

7.8/10 

環保程度

評價

10/10 優異

shuangfei

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 1 月住了 1 晚
Michael M. 於 2019年1月13日的回應
Dear shuangfei, Thank you for your review! Sincerely, Michael M. Assistant Guest Services Manager

10/10 優異

john (Matthews)

讚好:整潔度和住宿狀況
於 2024 年 5 月住了 1 晚
Distribution Team 於 2024年5月17日的回應
Thanks for staying with us. We appreciate your positive feedback!

8/10 不錯

rehana

讚好:整潔度和住宿狀況
於 2024 年 5 月住了 2 晚
Distribution Team 於 2024年5月15日的回應
Thanks for staying with us. We appreciate your feedback!

6/10 一般

Travis

親子同遊
讚好:設施服務
不滿:整潔度和住宿狀況
Our room was on the 10th floor in the Palms building. The halls and our room smelled like smoke the entire weekend.
於 2024 年 5 月住了 1 晚
Distribution Team 於 2024年5月14日的回應
We are sorry to hear that your experience was not as anticipated. Thank you for the feedback that you have provided.

10/10 優異

Andre

親子同遊
讚好:整潔度、設施服務和住宿狀況
Excellent check in by staff friendly & highly professional
於 2024 年 5 月住了 1 晚
Distribution Team 於 2024年5月12日的回應
Thanks for staying with us. We appreciate your positive feedback!

10/10 優異

Breanna

多人同遊
讚好:整潔度、設施服務和住宿狀況
I was really close to the beach which was great.
於 2024 年 5 月住了 1 晚
VP 於 2024年5月11日的回應
Thanks for staying with us. We appreciate your positive feedback!

10/10 優異

Joseph

讚好:整潔度和住宿狀況
於 2024 年 5 月住了 3 晚
Distribution Team 於 2024年5月8日的回應
Thanks for staying with us. We appreciate your positive feedback!

10/10 優異

Timothy

家人同遊
讚好:整潔度、設施服務和住宿狀況
The people and location everything was nice neat and clean
於 2024 年 4 月住了 4 晚
Distribution Team 於 2024年5月6日的回應
Thanks for staying with us. We appreciate your positive feedback!

10/10 優異

Rebecca

家人同遊, 親子同遊, 多人同遊
讚好:整潔度、設施服務和住宿狀況
Wonderful, updated rooms
於 2024 年 4 月住了 1 晚
Distribution Team 於 2024年5月6日的回應
Thanks for staying with us. We appreciate your positive feedback!

2/10 很差

Heather

讚好:整潔度和住宿狀況
於 2024 年 4 月住了 1 晚
Distribution Team 於 2024年4月29日的回應
We are sorry to hear that your experience was not as anticipated. I can assure you that our staff is working tirelessly, to provide a great experience for all. Thank you for the feedback that you have provided.

10/10 優異

Martinique

家人同遊
讚好:整潔度和住宿狀況
Loved everything about this place! Especially being able to use all amenities!
於 2024 年 4 月住了 1 晚
ND 於 2024年4月28日的回應
Thanks for staying with us. We appreciate your feedback.

2/10 很差

Brandy

不滿:設施服務
Very unappealing unlike photos advertised
於 2024 年 4 月住了 1 晚
ND 於 2024年4月23日的回應
We are sorry that your stay wasn't as anticipated. I can assure you that our staff is working tirelessly to provide a seamless stay for each guest.

10/10 優異

ALLISON OLGA

親子同遊
讚好:整潔度、設施服務和住宿狀況
great for family. something for everyone
於 2024 年 4 月住了 4 晚
ND 於 2024年4月21日的回應
Thanks for staying with us. We appreciate your feedback.

10/10 優異

Amber

家人同遊
讚好:整潔度、設施服務和住宿狀況
Soda machine on the 11th floor in the Paradise Resort has expired sodas
於 2024 年 4 月住了 2 晚
ND 於 2024年4月21日的回應
Thanks for staying with us. We appreciate your feedback.

10/10 優異

Courtney

讚好:整潔度和住宿狀況
於 2024 年 4 月住了 3 晚
Distribution Team 於 2024年4月17日的回應
Thanks for staying with us. We appreciate your positive feedback!

10/10 優異

Jacquelyn

伴侶同遊
The property was clean and nicely decorated.
於 2024 年 4 月住了 1 晚
ND 於 2024年4月16日的回應
Thanks for staying with us. We appreciate your feedback.

8/10 不錯

Kevin

於 2024 年 4 月住了 3 晚
ND 於 2024年4月14日的回應
Thanks for staying with us. We appreciate your feedback.

10/10 優異

Sherkelia

親子同遊
讚好:整潔度、設施服務和住宿狀況
Everything was nice
於 2024 年 4 月住了 1 晚
Distribution Team 於 2024年4月8日的回應
Thanks for staying with us. We appreciate your positive feedback!

8/10 不錯

Bradley

The hospitality was awesome
於 2024 年 3 月住了 2 晚
VP 於 2024年3月30日的回應
Thanks for staying with us. We appreciate your positive feedback!

10/10 優異

Peter

家人同遊
讚好:整潔度、設施服務和住宿狀況
nice
於 2024 年 3 月住了 3 晚
Distribution Team 於 2024年3月28日的回應
Thanks for staying with us. We appreciate your positive feedback!

6/10 一般

Betsali

親子同遊, 伴侶同遊, 商務旅客
不滿:住宿狀況
The Dunes was a bit outdated, elevator was out of order so having to go up to the 3rd floor with our bags and every time we wanted to go out was a bit inconvenient, but we managed. If you require handicap accommodations, call ahead. On our second night of our stay, another guest was given our room and they were able to access our room, even though we were already comfortably asleep in our beds. It gave us quite a fright. The other guest apologized and stated they were given our room. We had to go to the front desk almost close to midnight to have our keys reset to our room and they apologized stating our room showed as “available” in their system. When we ran out of toilet paper, we called the front desk and they said housekeeping would bring some, but they never showed up so we had to physically go to the front desk to grab some. Reminder, elevator still was “out of order”. Pools, water parks and amenities are in neighboring hotels which you have access to, just make sure you have your wrist band on to gain access. Housekeeping does visit the room but only to bring new towels and change out trash, beds were not made nor were dirty towels taken out. Parking lots are free with parking pass which you get upon check in. Lots of dining options and shopping within walking distance. Overall, our stay worked for what we were in town to do, but next time I would opt for a different rooming arrangement.
於 2024 年 3 月住了 4 晚
Distribution Team 於 2024年3月25日的回應
We are sorry to hear that your experience was not as anticipated. I can assure you that our staff is working tirelessly, to provide a great experience for all. Thank you for the feedback that you have provided.

8/10 不錯

Danny

讚好:整潔度、設施服務和住宿狀況
Property was nice and clean.
於 2024 年 3 月住了 3 晚
Distribution Team 於 2024年3月18日的回應
Thanks for staying with us. We appreciate your feedback!

2/10 很差

Angela

不滿:整潔度和住宿狀況
Odd hotel. Each building separate and in varied stages of care. DO NOT STAY AT THE DUNES! Paper thin walls windows and doors. You hear every car motorcycle and yelling. TV signal didn’t work and one of our nights someone. Yelling and shaking our door at midnight. Poor communication from facility when called shortly after it happened was promised a call back and radio silence. Very chaotic area of Myrtle beach. Not kid friendly! Room not ready until after 5pm and a third attempt to check in. Awful! Will NEVER stay here again!
Distribution Team 於 2024年3月18日的回應
We are sorry to hear that your experience was not as anticipated. I can assure you that our staff is working tirelessly, to provide a great experience for all. Thank you for the feedback that you have provided.

10/10 優異

Corrie

家人同遊
讚好:整潔度、設施服務和住宿狀況
Our room was wonderful. Clean, spacious and a great ocean view. The pool, lazy river and water slides kept our kids entertained all day. We arrived right at check in and the room wasn’t ready yet, so that was a bummer. Overall, it was a great experience and we would stay there again.
於 2024 年 3 月住了 5 晚
Distribution Team 於 2024年3月18日的回應
Thanks for staying with us. We appreciate your positive feedback!

8/10 不錯

alex

多人同遊
讚好:整潔度、設施服務和住宿狀況
The room was very new and beautifully decorated. The room cleaning service was not done at all. Left new towels 2out of the 5 days.
於 2024 年 3 月住了 5 晚
Distribution Team 於 2024年3月16日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

Willaunda

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Beautiful place!
於 2024 年 2 月住了 2 晚
Distribution Team 於 2024年3月14日的回應
Thanks for staying with us. We appreciate your positive feedback!

4/10 欠佳

Elizabeth

家人同遊
讚好:設施服務
不滿:整潔度和住宿狀況
At first, this property seemed great. But then realizing once arriving that there were 4 different buildings under the same hotel. And we had unfortunately, got the worst one. The cleanliness of the bathroom was not there, as there was hair on the floor and in the bathtub. It seemed like it had a quick clean done. But not an effective one. There are also 2 security cameras for the stairs which pointed straight into the window of our room and the elevator was also broken which they weren't accommodating to us to move into any other room. Even though we didn't mind paying extra switch. Definitely would not stay here again.
於 2024 年 2 月住了 2 晚
Distribution Team 於 2024年3月12日的回應
We are sorry to hear that your experience was not as anticipated. I can assure you that our staff is working tirelessly, to provide a great experience for all. Thank you for the feedback that you have provided.

8/10 不錯

Zachary

家人同遊, 親子同遊
讚好:整潔度、設施服務和住宿狀況
This property is all over the place. There is 5 buildings some old some new but the building we stayed in was the oldest but our room was great and rentovated. Other buildings amenities were nicer but we really enjoyed the stay. Plenty of places to eat were in walking distance and the waterslides were clean and in mint condition inside.
於 2024 年 3 月住了 2 晚
Distribution Team 於 2024年3月12日的回應
Thanks for staying with us. We appreciate your feedback!

6/10 一般

Adam

商務旅客
The check in process was terrible! Spent 45 minutes getting checked in
於 2024 年 3 月住了 2 晚
Distribution Team 於 2024年3月8日的回應
We are sorry to hear that your experience was not as anticipated. I can assure you that our staff is working tirelessly, to provide a great experience for all. Thank you for the feedback that you have provided.

2/10 很差

Austin

家人同遊, 親子同遊
不滿:整潔度、設施服務和住宿狀況
Room conditions were awful. Accidentally canceled One of my reservations and forced my employee to have to book a room at midnight because they didn't read the reservation right. Had to switch rooms in the middle of our stay and then didn't actually have a room ready for us. We were traveling with a 2-year-old and they suggested we sit in the hotel lobby across the street while he naps. Extremely rude customer service Jennifer, Gail and shivanda should be ashamed of themselves. I can unequivocally say stay anywhere else in Myrtle Beach and you will be happy including a cardboard box.
於 2024 年 2 月住了 5 晚
Distribution Team 於 2024年3月8日的回應
We are sorry to hear that your experience was not as anticipated. I can assure you that our staff is working tirelessly, to provide a great experience for all. Thank you for the feedback that you have provided.

4/10 欠佳

DANIEL

伴侶同遊
讚好:設施服務
不滿:住宿狀況
First of all I believe the carpeting needed to be replaced in the room it had an awful odor to it, was very little water pressure in the bathroom sink, and the microwave did not work properly. We also had to wait till after, well after 4:00 p.m. to get into our room. We will not be returning there.
於 2024 年 2 月住了 4 晚
Distribution Team 於 2024年3月2日的回應
We are sorry to hear that your experience was not as anticipated. I can assure you that our staff is working tirelessly, to provide a great experience for all. Thank you for the feedback that you have provided.

8/10 不錯

Dominga

於 2024 年 2 月住了 2 晚
VP 於 2024年3月21日的回應
Thanks for staying with us. We appreciate your positive feedback!

10/10 優異

Tasha

家人同遊
讚好:整潔度、設施服務和住宿狀況
Absolutely loved our room, the view, being in the same building with the pool, close to dining. We thoroughly enjoyed our stay.
於 2024 年 2 月住了 2 晚
Distribution Team 於 2024年3月2日的回應
Thanks for staying with us. We appreciate your positive feedback!

10/10 優異

Dorothy H

家人同遊
讚好:整潔度、設施服務和住宿狀況
We had the best stay. The room was nice and clean and quiet. The best part was as we were leaving, packing the car the sweetest African American gentleman packed our car for us. You don’t find sweet gestures like that too often and we are thankful for his kindness. -The Ford Women
於 2024 年 2 月住了 2 晚
Distribution Team 於 2024年3月2日的回應
Thanks for staying with us. We appreciate your positive feedback!

6/10 一般

Kat

伴侶同遊
讚好:整潔度
The pool
mgr 於 2024年2月22日的回應
Thank you for providing a review regarding your recent stay at The Breakers Resort. I truly apologize for any inconveniences you encountered during your time here. Guest satisfaction is our number one priority, I apologize that we fell short of exceeding your expectations.

10/10 優異

Amanda

家人同遊
讚好:整潔度和住宿狀況
Front desk was very accommodating of a last minute change. Rooms are newly remodeled and were spacious. Hotel is super convenient to plenty of good restaurants and bars
於 2024 年 2 月住了 3 晚
mgr 於 2024年2月22日的回應
Thank you so much for taking the time to review The Breakers Resort. We are pleased to hear that you enjoyed your time with us. It was our pleasure to serve you and we hope to have the opportunity to do so again soon.

10/10 優異

Steven

商務旅客
讚好:整潔度和住宿狀況
It was very loud around the resort at night. Cars cruising until late and people on street were loud.
於 2024 年 2 月住了 3 晚
mgr 於 2024年2月22日的回應
Thank you so much for taking the time to review The Breakers Resort. We are pleased to hear that you enjoyed your time with us. It was our pleasure to serve you and we hope to have the opportunity to do so again soon.

10/10 優異

Phil (Union)

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
Check-in and check -out was simple. Room was clean and in good shape. Coffee maker didn't work but not a big deal.
於 2024 年 2 月住了 2 晚
mgr 於 2024年2月14日的回應
Thank you so much for taking the time to review The Breakers Resort. We are pleased to hear that you enjoyed your time with us. It was our pleasure to serve you and we hope to have the opportunity to do so again soon.

8/10 不錯

Steven

讚好:整潔度和住宿狀況
於 2024 年 2 月住了 3 晚
mgr 於 2024年2月14日的回應
Thank you so much for taking the time to review The Breakers Resort. We are pleased to hear that you enjoyed your time with us. It was our pleasure to serve you and we hope to have the opportunity to do so again soon.

6/10 一般

Dennis

家人同遊
DRofKing
Willie was outstanding, he could not of been any friendlier or more helpful. We were in Sailfish where the pool was closed and dirty, beds are really small, and very expensive.
於 2024 年 2 月住了 2 晚
mgr 於 2024年2月14日的回應
Thank you so much for taking the time to review The Breakers Resort. We are pleased to hear that you enjoyed your time with us. It was our pleasure to serve you and we hope to have the opportunity to do so again soon.

10/10 優異

Heather

家人同遊
讚好:整潔度、設施服務和住宿狀況
We enjoyed our stay at the Breakers! We would definitely choose this resort next time we are in mrytle beach!
於 2024 年 2 月住了 2 晚
mgr 於 2024年2月14日的回應
Thank you so much for taking the time to review The Breakers Resort. We are pleased to hear that you enjoyed your time with us. It was our pleasure to serve you and we hope to have the opportunity to do so again soon.

10/10 優異

DejArnell

讚好:整潔度、設施服務和住宿狀況
Registration was an easy process. The desk clerk was very informative and welcoming. The property is located in a great area, parking was very accessible not too far from the room. The hotel room was cleanly and had an at home feeling. 10/10 ⭐️⭐️⭐️⭐️⭐️
於 2024 年 2 月住了 1 晚
mgr 於 2024年2月14日的回應
Thank you so much for taking the time to review The Breakers Resort. We are pleased to hear that you enjoyed your time with us. It was our pleasure to serve you and we hope to have the opportunity to do so again soon.

10/10 優異

Taj

讚好:整潔度和住宿狀況
Very nice ocean front clean room. The bed was comfortable. Nice location.
於 2024 年 1 月住了 1 晚
mgr 於 2024年2月3日的回應
Thank you for writing a review for us.We look forward to serving you on your next trip to Myrtle Beach.We hope to see you again soon!

10/10 優異

Chiquitta

家人同遊
Great place for a vacation stay!!
於 2024 年 1 月住了 3 晚
mgr 於 2024年2月3日的回應
Thank you for writing a review for us!We are so thrilled that you and your family had such a wonderful experience! We look forward to serving you on your next trip to Myrtle Beach.We hope to see you again soon!

6/10 一般

Katie

家人同遊
讚好:整潔度
不滿:客房舒適度
MJ smell paid a visit.
For the most part it was a fair trip. Day 3 in our stay we noticed the smell of Marijuana coming into our room.. the smell was so strong we had to open the balcony sliding glass door to air it out. We had headaches that day and just left for the day. The 4th day the smell was still present but not as strong. We continued to air out the room by the balcony door. It was manageable.
於 2024 年 1 月住了 4 晚
mgr 於 2024年2月3日的回應
Thank you for writing a review for us.We apologize for any issues you may have experienced. We tend to fix any issues that may came up as soon as the guest let us know.We look forward to serving you on your next trip to Myrtle Beach.We hope to see you again soon!

10/10 優異

Kim

讚好:整潔度和住宿狀況
於 2024 年 1 月住了 2 晚
mgr 於 2024年2月3日的回應
Thank you for writing a review for us!We are so thrilled that you and your family had such a wonderful experience! We look forward to serving you on your next trip to Myrtle Beach.We hope to see you again soon!

8/10 不錯

Tiffany

多人同遊
讚好:整潔度、設施服務和住宿狀況
The heat in my room didn’t work
於 2024 年 1 月住了 3 晚
mgr 於 2024年2月3日的回應
Thank you for writing a review for us.We tend to fix any issues as soon as the guest lets us know.We look forward to serving you on your next trip to Myrtle Beach.We hope to see you again soon!

10/10 優異

Tabitha

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
於 2024 年 1 月住了 2 晚
mgr 於 2024年2月3日的回應
Thank you for writing a review for us.We look forward to serving you on your next trip to Myrtle Beach.We hope to see you again soon!

10/10 優異

Lori

家人同遊, 親子同遊
We stayed in the Palms building. It was conveniently located on the beach and near Broadway at the Beach.
於 2024 年 1 月住了 3 晚
mgr 於 2024年2月3日的回應
Thank you for writing a review for us.We look forward to serving you on your next trip to Myrtle Beach.We hope to see you again soon!

10/10 優異

Yolanda

親子同遊
讚好:整潔度
於 2024 年 1 月住了 2 晚
mgr 於 2024年2月3日的回應
Thank you for writing a review for us.We look forward to serving you on your next trip to Myrtle Beach.We hope to see you again soon!