「The owner is super friendly, and very thoughtful too! Prepared everything for us, and treated us like her family... which makes us don’t wanna say goodbye to her」
「The services are not good. Not up to general standard in Japan.
We won’t consider this onsen hotel again.
The hotel facilities and room decoration are quite old. Not similar as per photo attached 」
"-Some distance from KINUGAWA station, better drive yourself
-Nice customer service
-Clean and comfortable room with nice view
-Decent breakfast and dinner buffet
-Double onsen
-Convenient while check out (Shuttle bus service to the station)"