staff neglected cleanliness of pool area and allowed a very disruptive group to take over the pool area with very loud music and glass bottles....glass was a clear volatiliin of the rules
staff inability to rein in this unruly group ruined our time at the pool
Lisa
於 2024 年 5 月住了 6 晚
6/10 一般
Megan
家人同遊
2024年5月30日
讚好:職員與服務和住宿狀況
不滿:整潔度
This was the dirtiest Hilton I’ve ever stayed in. There was a blood droplet on the bed coverlet. When we entered the room there was a dirty paper towel with hair that was used for cleaning that had not been removed by the cleaning people. The bathroom sink did not drain. There were no travel toiletries in the bathroom such as a hairnet like the other Hiltons I stay in. The washcloths on the sink were still wet. Also, the tv service kept going in and out. I will say the people were exceptionally nice and would have probably made everything right but I was only there for such a short time it wasn’t with complaining. I’ve never experienced this before at a Hilton.
Megan
於 2024 年 5 月住了 1 晚
10/10 優異
Larry
2024年5月29日
讚好:整潔度、職員與服務和住宿狀況
Todo muy bien el único inconveniente es el parqueo ya que hay poco espacio en el hotel