The rooms were a complete mess. The tub was so nasty with buildup dirt and soap scum that I was able to scrape it off. When I brought it to management attention I was told it was because I used a hard object and it wouldn’t have came off with a cloth and then refused to clean it. I had even offered to clean it with their cleaning supplies and was told “no”. The mirrors had dirt and hand prints over them and the thermostat wouldn’t properly work. If you can afford this place, by all means do so.
Kelsey
於 2024 年 5 月住了 1 晚
6/10 一般
Greg
伴侶同遊
2024年5月27日
讚好:整潔度和職員與服務
不滿:設施服務和住宿狀況
Room was clean and nice. Was told to pull wood open up in an hour. It never did open up. Got up to eat. Breakfast was terrible. Ended up going to Bob Evans next-door. The room was very nice and comfortable, but I’m sure there’s better choices in town.
Greg
於 2024 年 5 月住了 1 晚
2/10 很差
Tanya
親子同遊
2024年5月26日
不滿:整潔度、職員與服務和住宿狀況
The staff has no idea how to properly manage a hotel property. They are unprofessional and are not able to run a hotel property.
One day the fire alarms went off, we all evacuated, fire trucks and personnel came. The fire crew determined there was something faulty and gave hotel personnel instructions on what they need to do to resolve it. They did not appear to care that it disrupted guests and they never apologized or offered any refund etc.
Tanya
於 2024 年 5 月住了 1 晚
2/10 很差
Scott
家人同遊
2024年5月21日
不滿:整潔度、職員與服務、設施服務和住宿狀況
It was graduation weekend so prices were 3 times the normal rate. Our room was dirty, even the towels. Most amenities were out of order.. pool, several entry doors. Their free breakfast was sour milk and bagels that were days beyond stale. The manager dismissed our concerns and numerous guests. This place needs to be condemned.
Scott
於 2024 年 5 月住了 1 晚
10/10 優異
Sydney
家人同遊
2024年4月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice and comfortable
Sydney
於 2024 年 4 月住了 2 晚
6/10 一般
Leslie
2024年4月11日
讚好:職員與服務
不滿:整潔度和住宿狀況
It just needs a general refurbishment. Everything is pretty old and not that clean. Beds were comfortable and it was very convenient to Miami U.