Thank you for taking the time to tell us about your experience at Holiday Inn DARLING HARBOUR.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
10/10 優異
bingrong
2020年1月8日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
地段环境交通。卫生。早餐都很不错,非常满意。就在唐人街旁边。
bingrong
於 2020 年 1 月住了 3 晚
Steven 於 2020年1月24日的回應
Hi Bingrong,
We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.
I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
10/10 優異
真實旅客
家人同遊
2020年1月1日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
good
安靜、乾境、地點方便,有機會會再入住。
真實旅客
於 2019 年 12 月住了 9 晚
Steven 於 2020年1月5日的回應
Thank you for taking the time to tell us about your experience at Holiday Inn DARLING HARBOUR.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
8/10 不錯
YUK KWONG
多人同遊
2019年12月27日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
YUK KWONG
於 2019 年 12 月住了 2 晚
Steven 於 2020年1月23日的回應
Hi Yuk Kwong,
Thank you for taking the time to tell us about your experience at Holiday Inn DARLING HARBOUR.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
Hi Kwok Chiu,
Thank you for taking the time to tell us about your experience at Holiday Inn DARLING HARBOUR.
Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.
8/10 不錯
真實旅客
2019年8月26日
真實旅客
於 2019 年 8 月住了 4 晚
Steven 於 2019年8月27日的回應
We hope that you will give us the opportunity to serve you again in the future.
Hi Laohein,
We are very happy to hear you enjoyed your stay at the Holiday Inn Darling Harbour. Chinatown and the distance to to Paddy's Market and Central station is a guest favorite!
We look forward to seeing you again soon Laohein
The staff was helpful and kind - they lent out electric adapters.
The food quality, food choice and service at the breakfast buffet were commendable.
The cleaning service of the hotel rooms was quite good - sufficient supply of shower products and great tidiness.
The gym was well-equipped.
No unreasonable extra charges were issued.
The facilities are old, the bathtub drain valve has no cover, so you can only use the shower.
The food is delicious, but the seats are crowded and uncomfortable. The staff are not smiling and are not frendly.
FUMITSUGU
於 2024 年 5 月住了 4 晚
6/10 一般
Warren
家人同遊, 親子同遊
2024年4月22日
Great location and rooms were spacious
Was not thrilled with housekeeping service.
Warren
於 2024 年 4 月住了 4 晚
8/10 不錯
phengchan
2024年4月21日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very good
phengchan
於 2024 年 4 月住了 2 晚
Reservation team 於 2024年5月1日的回應
Thank you
10/10 優異
Sheree
家人同遊
2024年4月10日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very central to everything - parking is close but filthy
Sheree
於 2024 年 4 月住了 4 晚
Reservation team 於 2024年4月11日的回應
Thank you
10/10 優異
Ethel Jane
多人同遊
2024年4月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved our stay; clean large room w/ comfortable beds. Great location, safe area, close to everything without all the noise pollution or stress. Enjoyed the breakfast options and look forward to returning with my family.
Ethel Jane
於 2023 年 10 月住了 7 晚
Reservation team 於 2024年4月11日的回應
Thank you
10/10 優異
John
家人同遊
2024年4月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location and wonderful rooms.
John
於 2024 年 4 月住了 3 晚
Reservation team 於 2024年4月11日的回應
Thank you
8/10 不錯
David
家人同遊
2024年4月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel was located very close to shopping areas and was very near the light rail system.
David
於 2024 年 3 月住了 4 晚
Reservation team 於 2024年4月4日的回應
thank you
10/10 優異
ce
2024年4月2日
讚好:整潔度、職員與服務和住宿狀況
Very good location with many good restaurants nearby
ce
於 2024 年 3 月住了 2 晚
Reservation team 於 2024年4月4日的回應
thank you
8/10 不錯
Marc Chung Shin
2024年4月1日
讚好:整潔度、職員與服務和住宿狀況
It was very convenient to visit Chinatown and to get on the hop on hop off bus.
Marc Chung Shin
於 2024 年 3 月住了 2 晚
Reservation team 於 2024年4月4日的回應
thank you
8/10 不錯
GOKULNATHAN
2024年3月31日
讚好:整潔度、職員與服務和住宿狀況
Good
GOKULNATHAN
於 2024 年 3 月住了 2 晚
Reservation team 於 2024年4月4日的回應
thank you
2/10 很差
phengchan
家人同遊
2024年3月31日
讚好:整潔度和住宿狀況
I’m love it because is closer to shopping area close to food area
phengchan
於 2024 年 3 月住了 2 晚
8/10 不錯
John
2024年3月18日
讚好:整潔度、職員與服務和住宿狀況
Close to many dozen great food options and a very short walk to the Sydney tourist bus route. The room was clean and spacious. The staff helped move us to a new room on day 1 to get the walk in shower we reserved 60 days ago for accessibility needs. The breakfast buffet could not be more convenient 15 steps from the elevator.
John
於 2024 年 3 月住了 4 晚
Reservation team 於 2024年4月4日的回應
thank you
10/10 優異
Alana
2024年3月17日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel for staying close enoigh to the shopping in town but also the tourist areas of darling harbour and circular quay. The vibrancy of chinatown is amazing and public transport is handy and consistent.
Alana
於 2024 年 3 月住了 5 晚
Reservation team 於 2024年3月21日的回應
Thank you
6/10 一般
Nirmal deep
家人同遊
2024年3月15日
不滿:住宿狀況
The recent experience of staying at Holiday inn at Sydney was average, service from staff was not impressive, as I booked premium room but the T.v was not smart t.v, when I approached the staff to upgrade they told me that the whole hotel has the same old T.v which was quite shocking.Moreover house-keeping services wasn’t impressive as well three days in a room no vacuuming had been done in the room.
Breakfast was included which was great but no dine in option was available.
The surrounding area was quite nice , close to shops and transport facilities which was great.
Nirmal deep
於 2024 年 3 月住了 3 晚
6/10 一般
Natasha
商務旅客
2024年3月6日
讚好:整潔度和設施服務
不滿:職員與服務
The checking in process was terrible. Front desk staff was terrible at communicating
Natasha
於 2024 年 3 月住了 1 晚
6/10 一般
annette
2024年3月5日
annette
於 2024 年 3 月住了 1 晚
10/10 優異
Nick
2024年3月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Location ideal, in middle of Chinatown.
Room decor OK, but bathroom could do with modernising (floor tiles broken, shower drain damaged and draught excluder on inside of bathroom door rusty)