The property is a bit dated. Our room was pretty dated and no safe Cabinets missing doors tile broke outside of entry door and very noisy. Lots of street noise.
Gary
於 2024 年 3 月住了 3 晚
4/10 欠佳
CAROL LYNN (Oceanside)
2024年3月9日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Terrible condition for a 4-star hotel. Supervisor/manager did not even look up from the front desk when I was telling them about the bad condition of the deluxe king room that I booked. His answer to the staff is to give an extension cord for the refrigerator which did not have an outlet. Walls had peeling paint, bathroom had moldy grout, towels had worn edges, bare toiletries, no desk chair. Overall poor customer service and not caring probably because of attitude of supervisor/higher ups. Not reflective of Philippine hospitality.
CAROL LYNN
於 2024 年 3 月住了 3 晚
10/10 優異
Magrand
伴侶同遊
2024年3月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Is good
Magrand
於 2024 年 2 月住了 3 晚
6/10 一般
Angelito John (Anaheim)
家人同遊
2024年2月26日
讚好:職員與服務
不滿:整潔度和住宿狀況
Staff were nice and friendly but rooms are dated and run down.
Angelito John
於 2024 年 2 月住了 1 晚
10/10 優異
Darius
2024年2月26日
讚好:整潔度、職員與服務和住宿狀況
Good stay…but a bit out of date hotel.
Darius
於 2024 年 1 月住了 1 晚
2/10 很差
James
2024年2月24日
不滿:整潔度、職員與服務和住宿狀況
James
於 2024 年 2 月住了 4 晚
8/10 不錯
Howard
2024年2月20日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great view, not much sleep.
The service was great the place is really nice and the view was stunning. But the wind is so loud and the patio doors not sealed well to keep the wind out. So all the noise escaped into the romm kept me awake most of the night. And for as pricey as it is there it should have been sound proof. I ended up sleeping in the suite on a small bed.
Howard
於 2024 年 2 月住了 4 晚
6/10 一般
Maria
家人同遊, 多人同遊
2024年2月14日
讚好:職員與服務
I like how cool at night even without using the air conditioner but the downside you can hear the noise from the outside even in the 7th floor.
Maria
於 2024 年 2 月住了 1 晚
8/10 不錯
Mario
伴侶同遊
2024年2月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The location is perfect for the view of Taal volcano and lake. The room was comfortable but some items were missing such as toilet paper. Overall a pleasant stay, and I would happily pass it as a suggestion to others