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烏布維塞薩度假村 (CHSE 認證)的評價

5 out of 5
烏布維塞薩度假村 (CHSE 認證)
Jalan Suweta, Banjar Bentuyung Sakti, Ubud, Bali

評價

9.2

卓越

10 分評分，優異；363 則評價中有 241 則" "
8 分評分，不錯；363 則評價中有 84 則" "
6 分評分，一般；363 則評價中有 30 則" "
4 分評分，欠佳；363 則評價中有 4 則" "
2 分評分，很差；363 則評價中有 4 則" "

9.0/10 

整潔度

9.4/10 

職員與服務

9.0/10 

設施服務

9.0/10 

住宿狀況

9.4/10 

環保程度

評價

10/10 優異

Eunice

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff is friendly. The environment is good. There are many flowers and rice field in this resort. The Villa is clean and well maintained. But it is not closed to downtown Ubud, we need to take a shuttle to there.
於 2024 年 1 月住了 1 晚

10/10 優異

LAI WAI

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
地方幽靜，員工態度很好。
Angelika 於 2023年1月25日的回應
Dear Lai Wai,Warmest greetings from Visesa Ubud Hotel & Resort! Thank you for taking the time to give a wonderful review. We proudly look forward to welcoming you back again to Visesa Ubud Hotel & Resort. Very Warm Regards, Angelika

8/10 不錯

Fanny

讚好：職員與服務、住宿狀況和客房舒適度
值得去一趟的飯店
很舒適又很美～而且有晚餐可以選擇，口感上普普
於 2019 年 6 月住了 1 晚
Shinta 於 2019年7月5日的回應
Dear Mr/s. Fanny, Warmest Greetings from Visesa Ubud Resort! Thank you very much for staying with us and for writing such a nice feedback here. It is always thrilling to read such an amazing feedback especially when it is coming from a satisfied guest such as yourself. We are really happy that we successfully lived up to your expectation and that you enjoyed everything we offer. Your kind feedback will be shared to the team as it is an encouragement for us to continue delivering the best quality of service to our valued guests. Looking forward to welcome you back again in near future. Have a great day!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 3 晚
Shinta 於 2019年7月5日的回應
Dear our valued guest, Warmest Greetings from Visesa Ubud Resort! Thank you very much for staying with us and for taking the time to provide us with perfect ratings here. It was such a great pleasure to host you and we really grateful that you found our products and services to your satisfaction. Together with the team, we hope your experience with us filled with many great experiences and hopefully it won't be the last. Please continue preferring us again in the future and we will ensure to make your next stay better than the last. Have a lovely day!

10/10 優異

Roddick (Hong Kong)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing place, amazing staff..nice private pool Wifi is week but the rest are truly awesome
於 2019 年 5 月住了 2 晚
Shinta 於 2019年5月9日的回應
Dear Roddick, Warmest Greetings from Visesa Ubud Resort! Thank you very much for staying with us and for taking the time to review us here. We are so glad to know that your stay with us was a splendid one. Here at Visesa, our team always strive to go beyond guests' expectation because guests' satisfaction has been and will always be our main concern. We hope your experience with us won't be the last and we look forward to welcoming you back for another great stay experience. Have a blast!

10/10 優異

jam

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
nice hotel with nice view and facilities. staffs are helpful.
於 2018 年 6 月住了 3 晚
Tirta 於 2018年6月15日的回應
Dear Jam, Warmest Greetings from Visesa Ubud Resort at Desa Visesa, Thank you for your positive review and it is wonderful to hear that you enjoyed our resort and its services. Thank you for staying with us and we do look forward in welcoming you back in the near future.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 5 月住了 3 晚
Tirta 於 2018年6月15日的回應
Dear Valued Guest, Greetings from Visesa Ubud Resort at Desa Visesa. Thank you very much for staying with us. We appreciate your feedback!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
無與倫比
一到大門口，保全人員先對車子進行祈福。人到了大廳後，服務人員引導你(妳)坐在國王(皇后)座位，送上迎賓飲料、對您進行祈福、插花在耳朵、佩掛幸運手環、拍照，然後才是入住登記。到了房間，映入眼簾的是佈滿紅色花瓣的浴缸。所有的服務人員，永遠是面帶微笑、且盡量用你國家的語言與你交談。飯店提供免費接駁車往返烏布皇宮。這是我旅行十幾個國家、住過數十間飯店以來，讓我印象最深刻、服務也是最好的飯店。
於 2018 年 1 月住了 1 晚
Rai Arsana 於 2018年1月31日的回應
Dear Valued Guest, Greetings from Visesa Ubud Resort at Desa Visesa. Thank you for your sharing your detail review here to other readers. I am glad to know that you were enjoyed your experience stay with us. Allow me on behalf of the team to welcoming you again to stay with us. Sincerely yours, Rai Arsana General Manager

10/10 優異

Tak Keung Leo

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
General Manager 於 2017年4月12日的回應
Dear Valued Guest, Greetings from Royal Tulip Visesa Ubud. Allow me on behalf our team to thank you for your praise words toward our resort which has been posted on Expedia. It is glad to know that you enjoyed the resort’s services as well as our facilities which we provided to deliver our bespoke service, at the same time it is our pleasure to have a chance that you stayed at our resort. Thank you for your feedback and we hope we have an opportunity to welcoming you back at beautiful Ubud. With best regards, Rai Arsana General Manager

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Loving Pool villa resort in Ubud area. Good SPA
寧靜的渡假區，喜愛享受農田樂趣的您一定很開心，SPA服務一流，餐飲也很不錯。唯一缺點是Villa房間沒有坐位，客廳也在戶外，不能做家庭聚會
General Manager 於 2017年2月6日的回應
Dear Valued Guest, Greetings from Royal Tulip Visesa. Thank you for taking the time aside to write a review regarding your recent stay at our village. It is always a pleasure to read feedback from our guests who had an enjoyable experience on the whole and to know that our efforts to create memorable moments have paid off. It is certainly a great reward to read such praising feedback from a valued guest, and we hope for the opportunity to host you again in the near future to create more unforgettable Visesa Experience. Warmest regards, Rai Arsana General Manager

6/10 一般

stuart

不滿：設施服務
The hotel was absolutely filled woth creaming children and group tours. I couldn’t have breakfast. The staff seemed angry under the smiles and maybe were also fed up with tourism .
於 2024 年 4 月住了 1 晚

10/10 優異

Mahamed

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
THIS IS YOUR SIGN TO BOOK! Everything about this place was perfect. Started off our honeymoon here and we could not have asked for a better start to it. The customer service was phenomenal; our bags were carried to our suite upon check in and carried out on check out, the rooms were cleaned daily. It was the best experienced. Beautiful scenes. Amazing vibes.
於 2024 年 5 月住了 3 晚

10/10 優異

Oliver

伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff was absolutely phenomenal! Very polite and forthcoming! Would recommend any day! We will be back soon!
於 2024 年 5 月住了 7 晚

10/10 優異

julie

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We truly enjoyed our stay at this Hotel we had the best breakfast everyday and the staff was friendly .. The villas were beautiful and clean
於 2024 年 4 月住了 6 晚

10/10 優異

Marcelo

伴侶同遊
讚好：設施服務
Outstanding property and rooms. Exceptional service. Would definitely stay there again.
於 2024 年 4 月住了 4 晚

10/10 優異

Johanna

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
There is nothing bad I can say about our stay in the 2 bedroom villa, everything was incredible. It’s also walkable into Ubud center or the hotel provides a shuttle 3 times a day. The massage I had at the spa was very good.
於 2024 年 4 月住了 3 晚

10/10 優異

Ryan Percano

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good
於 2024 年 4 月住了 4 晚

10/10 優異

Martin

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great resort to stay in Ubud. Staff are very friendly, rooms are wonderful and clean. Highly recommend.
於 2024 年 4 月住了 3 晚

10/10 優異

Chanpheng

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
All the staff was so kind friendly and will respect they all made us so welcome 🙏 🥰resort was beautiful we diffinitly will be back if there was a 10 star ⭐️ I will give it to them
於 2024 年 3 月住了 6 晚

10/10 優異

Marky

讚好：整潔度、職員與服務、設施服務和住宿狀況
Staff were the best! They were so friendly. Everybody smiles. Very helpful and so respectful. Now I understand why the reviews are so great. Will definitely stay again.
於 2024 年 3 月住了 3 晚

10/10 優異

Sylvie

讚好：整潔度、職員與服務、設施服務和住宿狀況
I only stay for a night, but the staff were helpful, kind even though I arrived super late.
於 2024 年 3 月住了 1 晚

10/10 優異

Melissa

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Séjour exceptionnel
Merveilleux séjour avec un personnel aux petits soins pour nous. Ils sont d’une gentillesse incomparable.
於 2024 年 2 月住了 3 晚

10/10 優異

Spencer

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Wonderful stay close to Ubud City Center!
We loved our stay at Visesa! Absolutely stunning, tranquil grounds, super friendly and attentive staff, comfortable room, though a tad outdated, great massage therapists, and wonderful breakfast buffet. Only a mile outside of Ubud town center so we were able to walk to everything so great location as well. The gardens and rice fields were so peaceful and calm!
於 2024 年 2 月住了 4 晚

10/10 優異

Liam (Roleystone)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 5 晚

6/10 一般

Weslyn

讚好：職員與服務
不滿：整潔度和住宿狀況
於 2024 年 2 月住了 2 晚

10/10 優異

Rudolph

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 2 晚

10/10 優異

Dan (Vermont South)

於 2024 年 1 月住了 5 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
We’re already thinking of coming back!
We had an absolutely wonderful time at Visesa. The moment we arrived, we felt so attended to. Besides warmly greeting us and assisting us with checkin, the staff also offered to perform a welcome blessing ritual for us and suggestions on what we could do around the resort. The jungle room we booked was spacious, clean, quiet and peaceful. I liked that the resort paid attention to details, from providing fresh bath salt daily to changing only the necessary bath and floor towels. So I felt like we did our part in being eco-friendly, without comprising on luxury and comfort. The resort also has padi fields, a garden, farm animals making an appearance in the morning, spa and activities all day. So there’s always something for us to do. We also enjoyed the dinner at Lumbung restaurant that’s situated just within the resort compounds, and features a mini natural waterfall at the al fresco area. Even the staff here were friendly and welcoming. Thank you!
於 2023 年 12 月住了 2 晚

10/10 優異

Steven

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfection down to the details. Incredible movie-esque villas, warm and immaculate service, every one of our needs was zealously met. I cannot recommend this place enough.
於 2024 年 1 月住了 2 晚

10/10 優異

Martina

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Underbara villor, fantastisk service, mat och personal. Väldigt lugnt trots högsäsong
於 2023 年 12 月住了 3 晚

8/10 不錯

Randal

讚好：整潔度、職員與服務和住宿狀況
Unique
於 2023 年 12 月住了 3 晚

10/10 優異

Jason

親子同遊
讚好：整潔度、職員與服務和住宿狀況

10/10 優異

Dagmar

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Beautiful oasis in Ubud
Beautiful oasis in Ubud next to rice fields. Very quiet, clean, very attentive staff, great spa and restaurant 🌺
於 2023 年 11 月住了 2 晚

10/10 優異

Vittoria

讚好：整潔度、職員與服務和住宿狀況
This probably is absolutely beautiful all the staff are so friendly and helpful and show real passionate towards their guests . Can wait to go back.
於 2023 年 10 月住了 3 晚

6/10 一般

Henry

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務和設施服務
Honestly for the price, I felt that the property was a little overrated. Breakfast was really good, and service was as well. We weren’t a fan of the bathroom being outside, as we’d get bitten by mosquitos while doing anything. Furthermore, the hot water is limited by a hot water tank, and after that, there’s no more hot water, which is inconvenient. Lastly, because the bathroom is outside, you can hear your neighbors doing their business, and they can hear you. We had a case where our neighbor was blasting their music and we could hear it.
於 2023 年 9 月住了 4 晚

10/10 優異

Rosalind (Kailua-Kona)

讚好：整潔度、職員與服務和住宿狀況
Our welcome reception was surprisingly awesome-we received a blessing and some refreshing drink…our air conditioner broke the first night but the staff fixed problem the next morning…we rode the bikes…the landscape of the hotel is so relaxing and beautiful…I will definitely recommend this property to family and friends…
於 2023 年 10 月住了 2 晚

6/10 一般

Yasuhiko

於 2023 年 10 月住了 2 晚

10/10 優異

Dilip Kumar

於 2023 年 9 月住了 3 晚

8/10 不錯

Pathan

讚好：整潔度、職員與服務和住宿狀況
Good
於 2023 年 9 月住了 2 晚

10/10 優異

Christine

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Gorgeous Vivasa Ubud
We stayed in a lap pool villa and it was amazing, A beautiful view of a little river behind it. Just the two of us which was an extravagance but the lap pool won out. The property has to be seen to be believed, gorgeous walks around a paddy field and huge with stunning flower gardens water and lotus lillies
Our lap pool
After breakfast these come walking past
於 2023 年 9 月住了 3 晚
Agus 於 2023年9月26日的回應
Dear Ms. Christine,Thank you very much for choosing to stay at Visesa Ubud Bali during your holiday in Bali.We appreciate your lovely comments about our village and the service offered by our team.We are delighted to know how much you enjoyed your stay with us.We look forward to welcome you back to our Village in the very near future!Best regards,Visesa Ubud Bali Management

4/10 欠佳

真實旅客

讚好：住宿狀況和客房舒適度
不滿：整潔度和職員與服務
Wouldn't recommend unless you like animals
Unforunately this hotel was a bit underwelming, the hotel was nice but for the price we paid we thought it was a little overpriced. The pool was freezing cold, and the fountains were so loud it was difficult to sleep, so recommend you ask to turn it off. They seem to have an issue with animals however, we had a private villa, and on the first night we had an animal (gekco) poo on our bed (we should've shut the curtains around the bed). They sent someone to clean it which was nice. However, this proceeded to happen for two more days even thought we kept the doors shut the entire time. On the 3rd night we got a massive insect, which was making a lot of noise, the hotel sent someone to get rid of it, however he was laughing and saying it's nothing they've had to remove snakes before. In the morning of the day we were checking out, I was woken up at 2am to noises of rattling around in the roof but I couldn't tell what it was. Then at 6am, a frog hopped up on to the bedside table (even though we've had our doors shut the entire time), then hopped off. 15 minutes later a mouse feel from the roof into our suitcase, and we had to call the reception for the 3rd time and they sent 3 people round to our room, and eventually got the mouse. We've since seen other reviews, about animal issues and it doesn't seem like they were taking it seriously. For the villa that we stayed in there seems to be a gap between the wall and the roof, which needs to be closed up so animals can't get in.
於 2023 年 6 月住了 4 晚

10/10 優異

Joe (Gilroy)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
One of the most amazing places we have ever stayed while on vacation. We had a 2 bedroom, infinity pool villa which was mind blowing! The pool was big enough to swim laps in and the rooms were gigantic. Each bedroom had indoor and outdoor showers. The best part of this resort is the amazing staff. Their caring and friendliness is unmatched and genuine. The Balinese people are naturally gentle, soft spoken and never without a smile. The Visesa staff is consistent with their immediate greetings with the namaste pose. We enjoyed the awesome spa for a couples massage and also did the picnic in the fields which was one of the most over the top experiences. Costing barely $50 total, we were pampered and served a huge meal under a shady tree in the beautiful fields. Highly highly recommend the Visesa Ubud Resort. A slice of heaven and paradise in Bali!
於 2023 年 8 月住了 4 晚
Agus 於 2023年9月26日的回應
Dear Mr/Mrs Joe,Thank you very much for choosing to stay at Visesa Ubud Bali during your holiday in Bali.We appreciate your lovely comments about our village and the service offered by our team.We are delighted to know how much you enjoyed your stay with us.We look forward to welcome you back to our Village in the very near future!Best regards,Visesa Ubud Bali Management

4/10 欠佳

Mihee

家人同遊
不滿：職員與服務
시설은 훌륭하지만 직원들의 서비스는 5성급 수준에 미치지 못했다. 탁아 서비스 및 엑티비티 관련 준비 및 설명이 미흡했다. 뷔페는 음식의 종류가 적었고 신선한 야채가 부족했으며 직원들은 많은 고객을 어떻게 대해야 할지 몰라 허둥대기만했다 조식에서 커피와 달걀요리가 30분이상 걸렸고 다른 고객들도 몹시 화가나 보였다
於 2023 年 8 月住了 2 晚

10/10 優異

Julien

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Juste parfait
Excellent séjour pour la 3ème fois dans cet hôtel. Très belle chambre, petit déjeuner exceptionnel.
於 2023 年 8 月住了 3 晚

10/10 優異

David

於 2023 年 7 月住了 7 晚

8/10 不錯

francisco miguel

家人同遊
讚好：住宿狀況
不滿：整潔度
Instalaciones magnificas, personal sonriente pero poco cualificado.
於 2023 年 7 月住了 5 晚

6/10 一般

Uvaraja

家人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
Property looks nice from outside and nice setup but poor maintenance. Smelly bathroom, everything breaks when you touch in the room, ants in the toilet. Overall, look and feel at the property is nice and different but they need to improve the quality of the rooms, especially the top end Villa's, where we stayed.
於 2023 年 7 月住了 3 晚

10/10 優異

Thomas

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Sehr schönes Hotel etwas außerhalb von Ubud Zentrum. Alles sehr sauber und gepflegt.
於 2023 年 7 月住了 4 晚

8/10 不錯

Carlos A

於 2023 年 6 月住了 5 晚

6/10 一般

Toyoyuki

家人同遊
讚好：職員與服務
不滿：住宿狀況
スタッフの対応も、食事も良いが、設備が古くトラブルが多い、また室内が暗すぎる。
於 2023 年 5 月住了 2 晚
Visesa Management 於 2023年6月23日的回應
Dear Mr/Ms. ToyoyukiPrecious greeting from Visesa Ubud BaliThank you very much for your feedback. We have noted and discussed to our operational team and immediately will solve this issue. We believe this case will not be happened again in the future.Thank you very much for your attention, we look forward to welcoming you further.Best regards,