Generally satisfied with services for our 8 nights stay, but surprised on quite of few tour groups check-in , affecting the ambiance of the loony and breakfast area !
3 days the room cleaning didn’t finish before 3pm .. until we called up upon our return to the room, and surprised the room not cleaned, the housekeeping came as our request!
Yu Chang
於 2023 年 9 月住了 8 晚
10/10 優異
QIANG
家人同遊
2022年6月8日
讚好:整潔度、職員與服務、設施服務和住宿狀況
great hotel
QIANG
於 2022 年 5 月住了 6 晚
8/10 不錯
Charlie
多人同遊
2020年2月3日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
門口聚集很多人抽煙,影響旅客進出
Charlie
於 2020 年 1 月住了 2 晚
10/10 優異
CHUNGLING
家人同遊
2019年12月22日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The hotel worth revisiting for sure
Excellent room and facilities, heart warming reception and excellent services from concierges. Excellent location and convenience. The best one that I ever had.Lots of good restaurant in walking distance.
CHUNGLING
於 2019 年 12 月住了 5 晚
8/10 不錯
Wai yee
2019年11月30日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wai yee
於 2019 年 11 月住了 2 晚
6/10 一般
真實旅客
2019年6月19日
真實旅客
於 2019 年 6 月住了 2 晚
8/10 不錯
Penta
2019年4月21日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Nice but parking fee is too high 50E
Penta
於 2019 年 4 月住了 1 晚
10/10 優異
GoodMike
2018年10月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Definitely a great place to stay in Vienna
Very very friendly and helpful front desk and all the staffs. Well-organized process to deal with customers' needs and requests. The hotel is close to nice restaurants and walking distance to Stephan Cathedral, main shopping street in old town, opera house and famous coffee stores while sits in a quite location next to the Stadt park. The staff heard my wife loves the Riz chocolate in the room and they surprisingly sent us a lot of them and made her really happy. This place provides professional service with sincere smile and warm assistant all the time. Definitely a place i will stay again. Not even mention they have an awesome bar and one of the bet steakhouse in town! Special thanks to Dephanie in Ritz Carlton Vienna's warm welcome when we arrived there very late at night after a tiring long drive from Salzburg.
GoodMike
於 2018 年 10 月住了 4 晚
8/10 不錯
Yunglam
2018年9月28日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Housekeeping is too annoying
I was just annoyed by the housekeeping who ever entered my room even the sign of DO NOT DISTURB was turned on