The hotel has friendly pleasant staff and is conveniently located to explore York on foot. The train station is an easy10 minutes walk away. Entry to reception is via stairs and a wheelchair lift is provided. The beds are comfortable, windows open for fresh air. Thermostatically controlled wall mounted heater and a table fan are provided. Rooms are clean. Bathroom could be cleaner. They let us check in early and the floor and bath were damp and some mop fibres were left on the floor next to the bath which was off putting. Liquid soaps provided which had a pleasant fragrance. I would stay here again for a city break in York.
Naveen
於 2024 年 6 月住了 1 晚
2/10 很差
Kara
2024年6月1日
讚好:整潔度
不滿:職員與服務
I was served a tainted breakfast and was still having diarrhea 6 days later when I finally got home. The day I got sick— breakfast was the only meal I ate that day, so it was easy to identify where things went wrong.
There were several things that went wrong before the tainted meal and missing two paid events in the last 3 days of my vacation. I would want to be contacted by management to discuss.
I will never stay at this hotel again when in York. Travelodge around the corner might be a better option.
Kara
於 2024 年 5 月住了 5 晚
10/10 優異
Randall
家人同遊
2024年5月31日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent value! Really like the hotel room size and cleanliness. Had to walk a little farther to town and train station but was well worth the effort.
Randall
於 2024 年 5 月住了 2 晚
8/10 不錯
Helena
家人同遊
2024年5月31日
Superb location right on the river and close to all amenities and tourist attractions. Lovely breakfast. Felt evening meal booking too restrictive but staff friendly.
Room clean and comfortable. Bathroom needed a bit of TLC.
We would definitely return
Helena
於 2024 年 5 月住了 3 晚
4/10 欠佳
Michelle
多人同遊
2024年5月30日
讚好:整潔度和職員與服務
不滿:設施服務和住宿狀況
The mattress in the room ruined our backs. They need to renew it as it was old and sunk in the middle. The WiFi is nonexistent. It was very, very slow. They have smart TVs in the room - but why? With internet that slow, streaming was not a possibility. The breakfast was waaaaaaayyyyy too much meat. And can you do a different egg beside poached. I would not recommend this place. The only positive is that it is close to everything