Although the hotel is a bit old, the staff are friendly. We had a pleasant stay at the hotel.
Siu Lung
於 2022 年 8 月住了 2 晚
4/10 欠佳
Chun Tat
家人同遊
2022年8月9日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Chun Tat
於 2022 年 8 月住了 1 晚
10/10 優異
Jenna
2024年5月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great!!
Jenna
於 2024 年 4 月住了 1 晚
10/10 優異
Diana
親子同遊
2024年5月22日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Its a very nice and quiet place for a staycation ❤️
Diana
於 2024 年 5 月住了 2 晚
6/10 一般
Leah
家人同遊
2024年5月21日
We went to Banff as a family for a weekend getaway. We stayed in a separate 1 bedroom room (akin to accommodations in a 4-plex). Firewood and fireplaces were provided and an excellent feature! The view and bus options were great. Finishings had been updated.
The kids were excited to use the pool, however it was so horribly cold. Another hotel guest asked if the temperature could be increased (the air or the pool) and they stated that it wasn't possible. Perhaps it's set at a certain level and never varies - but I encourage a review as to what temperature it should be set at, as it was disappointing for a few different parties of guests.
Our room wasn't the cleanest. We found hair, pieces of garbage and the compost had not been removed. We needed to request towels, as they weren't replaced but honestly, that's not a big deal at all.
Overall, the layout of the room was great and potential was there. We did have a lovely time despite the above details. Although Banff is expensive and this was a more economic option, it was just an average experience.