「Due to unforeseen circumstances I had to cancel the trip on the morning of the19th Your policy states that there is free cancelation 24 hrs before stay. I expect you to refund days 2 & 3 . as your policy states and I paid insurance for.」
「We recently stayed in a Deluxe Cabin. Unfortunately, we didn’t feel the cabin lived up to the “Deluxe” description, especially considering the price we paid.
There was an unpleasant smell in the cabin that even air freshener couldn’t get rid of. The bunk bed mattresses were extremely thin and uncomfortable, with the springs easily felt through them. The bathroom was also disappointing for a Deluxe Cabin, with no shower screen, just a shower curtain. For the price, we definitely expected a better...
「Shower was amazing, large room and very clean. Firmer bed than most accommodation I have stayed at but that suits me.
Food and service was amazing in the front bar. Great steak!!
Enraged」