張家口酒店 | 熱門張家口住宿限時優惠每晚可低至 HK$317

「同事入住的是隔壁的taiwoo酒店 去参观了下 感觉element性价比比较高（尤其是房源紧张的时候）receptionist的服务很好 一直笑嘻嘻的 离滑雪场非常近 就是希望酒店的晚餐提供能稍微延长时间」

「Unterkunft ist gut gelegen. Standard und Sauberkeit sind gut. Das Personal ist unterirdisch. Wann immer man etwas braucht (Reisepass im System für die Skipässe hinterlegen, einchecken, auschecken, fehlende Speisen am Buffet, kein Wasser in der Kaffeemaschine, ....) dauert es Stunden bis es gemacht wird, wenn überhaupt.」

「The service at this hotel is truly impressive! During check-in, the front desk staff went out of their way to make everything as convenient as possible for me. Since we arrived late and all the nearby liquor stores were closed, they kindly surprised me by delivering a bottle of Chilean red wine! The room itself was spotless and cozy, with bedding so comfortable I slept like a dream. Breakfast was a delight too. Overall, it was an exceptional stay, and I’d definitely come back next time! 」

「非常好, 雪場一步到, 非常清潔, 只是不好打車出市區, 如果hotel 有shuttle 就好, 」

「客房宽敞明亮，前台服务也很热情。第一次体验滑雪，非常好的体验。」

「The manager Vivien was amazing and so supportive with English, booking tickets, getting taxis, sharing directions and helping with shopping and dining. Simply can’t thank her and the staff enough. Most amazing experience for a non Chinese speaking traveller in a very non English speaking location that is close to ski fields and the Great Wall of China. Simply amazing 」

「家人过生日，酒店工作人员得知后，帮我们布置了房间，还送了生日蛋糕，贴心写了生日祝福贺卡，服务周到热情。房间很舒适。温泉也很棒。尤其感谢客服艾玛，随时帮我们沟通协调，很热心。让我们度过了一个愉快的假期。以后有机会 ，希望还可以入住，再次感谢！」

「The hotel and room are nice. Breakfast is so so. Too far to the city center.」

「周圍雖然較冷清，但是步行至地鐵站不遠，也很方便。 飯店舒適，服務人員親切溫暖。早餐很美味。」

「很棒的飯店，環境好，餐點好，工作人員很和善」

「首先, 酒店的某個服務人員服務態度不太好, 電話訊講到一半就跑了也不事先打招呼, 換了一個服務人員然後又把所有的問題重複了一遍 !在入住期間本身酒店的周邊本來就什麼都沒有, 跟服務人員要了2個礦泉水態度非常差還要收錢, 住過上海北京寧波的PARK HYATT都沒遇過喝水要收錢的. 森林小屋的房間很簡陋, 換到竹屋感覺好一點了但是廁所的地板特別髒, 地漏堵住, 熱水很難調水還特別小....2000一個晚上感覺不太值得 」

「非常好 」

「Todo excelente, limpio, muy buen servicio, comidas, paisajes」

「Check in was ok although a long line with only 2 ppl in front desk. It was prepaid w/double breakfast but the next day the breakfast site could not find my record so the bill was sent to my room. Later then I received a call from front desk to ask how to pay the room fee etc. I replied it was prepaid and then I sent my receipt to front desk, then front desk said they need to verify with if I need to pay or not with financial dept to check if they receive fund or not. No information was replied...