「Owner is so horrible for no reason, she needs to go learn some customer service skills, manners and basic respect. Have no clue what makes her thinks she can talk to people this way」
「The apartment wasn’t properly cleaned, with dirty carpets, stains on the lounge, mould and old soap in the bathroom, and rubbish/stuff under the couch. Both bathroom doors didn’t lock, a window latch was broken, the dryer didn’t work, requested drying rack never got a response. No cups or mugs in the apartment. We requested a partial refund due to the issues, but this was declined. Wouldn’t stay here again.」