Almaty 3 Stars Hotels

"An awesome place to stay. Very handy to transport..just across the square. "

"Booked this hotel because my flight was lat night wanted rest for 6 hours. Left a request note that I paid for over night stay but only stay 6 hours early check in if it’s available. When I arrived, it was 1PM a lady at the reception unpleasantly looked at me said check in is 2PM come back in an hour. I explained, if early check in is possible that I am only staying for 6hours. I was asked to wait for 10 mins. I waited in the lobby that I was the only one who was waiting to check in. After...

"Staffs’ service were great and the hotel was really beautiful! They even had a sauna in the bathroom which I thoroughly enjoyed. Highly recommend this hotel! :-)"

"Had to argue with staff for toilet paper and fresh towels. Wet laundry hung in corridor leading to guest rooms and cleaning carts, cleaning supplies in the corridor in plain view also. "

"Very clean. When I first arrived the AC did not work in my room but the problem was immediately addressed and there was no issue with customer service, the receptionist was very attentive. WiFi was not good. "

"Receptionist was super helpful when we arrived early. Rooms were clean and comfortable. The panorama from the restaurant is amazing. The breakfast buffet is small, but tasty."

"The views are spectacular. The staff is friendly and helpful. Love that each room has its own sauna. Take advantage of the restaurant for lunch or an early dinner. Managing the gondola timing is easy. And if you miss the lower gondola, there a taxis that can take you to the second stop. We had more than enough time to go to the city and make it back before the last gondola."

"The front desk staff are really helpful."

"Nice room"

"This property should not even be listed in Expedia. They never wrote back to me to check the time of arrival for their "Airport Pickup" service which is included in their price. However, upon confrontation at front desk, there is no shuttle bus service that they are aware of. I rode a taxi from the airport with my own money which I explained to; they made no effort to apologize or engage in English, and simple screamed at me in Russian. The following morning a different staff very reluctantly...

"Good quality for cheap price. Service is good. May have problems with expedia"

"Amazing hotel ! Good service, thank you Dinara for your hospitality and support! I loved my stay and friendly professional service "