Channahon 3 Stars Hotels

"1) After staying numerous times @ this location I Do Not like being charged $100 for “incidentals” each time I stay. I was charged twice for this on April 8-10 due to a error with the check-in equipment, to which I am still trying to get (1) $100 charge removed from my statement. (NO OTHER HOTEL THAT I STAY AT DOES OR REQUIRES THIS) I’m tired of having to check my credit card account to see if this charge was removed after each stay! (2) No phone in room to call the front desk. (3) Both reading lights did not work. (4) This is the 2nd time now I had to go to the front desk to get their wi-fi system to work. (5) Had to get desk help to get the TV set to work."

"The coffee machine was a fun touch in the lobby. Nice area and place to spend the night while traveling."

"I really enjoyed this day here and the staff was very helpful."

"Always check to see if there’s construction going on in the hotel. They’re updating all the rooms and didn’t let us know and we had to live through all the noise and the loud worker staying at the hotel. Irritating and they were very rude."

"clean room, very nice staff, breakfast was good. only thing we dont like i guess the room next to us was smoking weed and we could smell it all the way to our room at 4am, we got kids 😷"

"Room was clean there was no remote for the tv the phone is the room didn’t work the lock on the bathroom door was missing the room door wouldn’t lock for me when I was going out when I came back to my room my key didn’t work over I would never say there again "

"The staff are fantastic, and the room was spotless."

"I appreciate the staff friendliness and allowing us to use breakfast area for a brief family gathering in the evening. However, please reserve rooms for families with kids on the first floor or another area. Both nights kids were running the hall, screaming, riding the luggage cart while their parents were either in the room or another part of the building. That noise all night up until checkout was very annoying and distracting to say the least. I’m just putting it mildly. I’ve stayed at this location before but this was one of the most unsettling, and disappointing places I’ve been. Otherwise, I would give 5 stars. Breakfast was good and staff friendly as said. "

"Standard room with king size bed was larger than most."