Hirogawa 3 Stars Hotels

"Wonderful breakfast "

"Good service "

"Love the room with the river view and likewise the breakfast area with the same view. Did not like the tiny space provided for hanging clothes. Love that the train station is so close to the hotel. Few minutes to walk there. Plenty of restaurants, really good supermarket."

"Meals are very delicious and adequate. "

"Amazing "

"Did not use either the pool nor spa as we arrived quite late. We used the private open air bath, which was pleasant. The building is very old and our room on the lower level had a very musty smell covered by excessive camphor. The reception is on the 6th floor, and our room was on the first floor - very strange, with no elevator going to the lower levels. It made for a difficult and awkward descent and climb for me, as I have respiratory problems. While breakfast was generous, we found the price to be quite steep for a ryokan with no dinner included. The place is isolated, and we were told not to go out at night due to the presence of wild dogs. "

"Wonderful friendly and extremely helpful staff! I would definitely stay again when in Wakayama . The hotel is well located to the park and Castle. "

"Great place to stay. Clean "

"Had an okay time here, it was a last minute booking because our Air BnB canceled day of check-in. We booked this hotel because of how close the Kansai Airport is (we were planning to taxi to the airport). We email the hotel 2 days in advance to ask if they could book a taxi for us and they emailed back saying that they could book a taxi for us no problem. There was no mention of a cut-off time for booking a taxi. The day before we checked out we left the hotel at 7:30am for a Kyoto excursion and didn't get back to the hotel until 6:30pm. When we arrived at our room we found a piece of paper under the door staying that there is a 3pm cut-off time for booking a taxi. Really disappointed that there was NO mention of this cut-off time previously anywhere. Our TVs could extend our check-out time yet even on them there was no mention of a cut-off time for booking a taxi. "