羅亞爾港 3 星級酒店 | 酒店優惠低至 HK$826

「Locating the hotel was a problem. Better signage would help. Sitting in the adjacent parking lot, we saw several illuminated signs, but nothing indicating the hotel was around the corner. Also, reviews mentioned available sandwiches in “The Market”, which turned out to be an empty refrigerator cooler when we arrived at 9:15 PM. The best feature of our stay was a comfortable bed for a good night’s sleep.」

「It was a nice, quick stay.」

「The property is excellent; the facilities are excellent BUT some of the staff need training in hospitality especially for an exceptional property in a historic area. I have been twice in the last 3 weeks due to work, and it was the same both times. Both times, I had multiple experiences at the front desk where staff didn't even look up from what they were doing and said, "Can I help you?" with exasperated facial expressions that appeared as if I was an annoyance or chore. If this were an...

「Room had a bad odor… rug was damp and mildew was present…」

「Very clean and spacious rooms. Walk in showers too, no tub」

「The room had a sofa and desk seating area when you walked in the room. The bathroom was next and then the bedroom. The bedroom had the a/c unit. In order to cool off the sofa area the a/c had to be set below 70. Then you got a freezing bedroom and a much warmer sofa area. The sofa was very hard. We looked at the pullout mattress, but it was lumpy and you could feel the springs. The actual bed was fine and the walk-in shower was great.」

「Ironclad was a wonderful place right in Fredericksburg, close to the town and restaurants. Our room was on the 2nd floor, no elevators, but it was okay. Sadly, the Bourbon room was closed, but the staff was ice enough to let us go down and look at the room. Very cool, would stay again!」