「When I checked in, the nice lady at the desk told me my reservation was listed under a different person. I showed her my reservation, my itenary #, all of the info she requested. She told me Expedia did not send the info to them correctly so she would not check me. She did offer me a room with a discount for the bluder but hiked up the price $100 more than the expedia reservation. This is a terrible adminstrative process, she blamed me for not calling their front desk to check if they received...
「We loved the location. We love San Clemente and all it has to offer. The support person on the phone was very helpful. It’s a great unit. We were very comfortable there. We would return in the future. There are a few things that need to be looked at a little closer. The toilet kept clogging up. Especially when there were more people in the building upstairs. The bathroom sink does not drain well. The king size bed was too soft and uncomfortable for us. The major thing is that the place smells...