San Felipe 3 Stars Hotels

"The room and amenities were as advertised but we had a major problem with staff. I had booked this stay for my husband as he was driving cross country and I accidentally booked it under my name. I could not change the name in the app so my husband requested he change the revelation to him once he was checking in at 2am. The night shift desk clerk was extremely rude, would not give us any guidance as to how to resolve the issue, and his only offer to rectify the situation was to book a second reservation. I called and discussed with him, offered to send photos of my ID, or cancel the reservation for a refund and rebook but he refused. We had to call Choice Hotels who called and asked him to change the name on the reservation but he still refused. Then I called Hotels.com who called and asked him to change the name and he finally agreed after keeping us up for over an hour at 2am. It ended up being a very quick fix that he was just refusing to do the entire time. "

"Bugs everywhere! "

"Not to be picky but coffee was way too strong for me"

"Fine"

"Clean room "

"I did not have breakfast woke up late "

"Nice "

"Great service!"

"Very clean "