南北达科他州 3 星级酒店, HK$522 起

“We started our vacation a day early just to stay at the hotel for our kids to use the ‘indoor waterpark’. On arrival at check in I noticed there was caution tape surrounding the pool, there were 2 people checking in ahead of me and nothing was mentioned to them about the water park being closed. When it was my turn the first thing I asked was if it was open or not, I was told that it was just having routine maintenance and would be open within the next hour (this was around 4pm). With that……

“We stayed here in July and it was amazing! The staff and the restaurant at the hotel overall was fantastic. However, this time the hotel appeared to be unkept. The front of the hotel was very dirty. The sidewalk is disgusting. It looks like it needs to be power washed cigarettes, and dirt everywhere, the food in the restaurant was not up to par. The last time we were here it was amazing this time. The macaroni and cheese was cold and the staff was complacent. We really love the hotel. We will be……

“不错”

“I have always stayed at this hotel when I visited Bismarck and never have encountered the treatment of myself and my children from anyone in the hotel industry and we travel everywhere! I understand there are hotel policies especially when it comes to the Pool area with the slides, etc. but the way the Manager talked to us and treated us was horrible as if we were supposed to automatically know the hotel polices and accept the way we were talked down on and demeaned. I never had any encounters……

“The rooms Are clean and comfortable and the location is great”

“The hotel is beautiful, clean and comfortable. Breakfast was great!! Staff was super friendly. There's a bike path behind the property that goes along a river that we walked after a long drive. The hotel offers bikes you can rent and the path goes on for many miles. We had a fantastic stay here!!”

“Love it ”

“It was a great stay. We weren’t able to check in right away, the front desk staff gave us a discount and vouchers for the restaurant. Very kind and considerate. We will be back.”

“Very clean, helpful workers. I recommend it..”

“!”

“一切都很好，除了Check in時他們會跟你說打掃時間，以後千萬要跟櫃台說每天都要打掃，不然若是答應讓他們偶爾打掃就會變成不太有人來打掃”