Waukegan 3 Stars Hotels

"Very comfortable stay. Expand breakfast with grits or oatmeal (dont remember seeing that offered). Excellent service. Front deck was above and beyond, very nice and helpful. Only semi-negative is the carpet in the room. Not a fan."

"This was a great time for our daughter’s brithday"

"I was put into 103 was attacked by bedbugs. It took them a day and a half to move me to another room. It was a hard time to get reimbursed for the first two nights then they put me into another room that had bedbugs again I was attacked and bitten up all over. I have videos for proof and they refused to give me my refund, on top of that they were very rude. They lied about who the manager was and I never once had my sheets changed or fresh towels, and soap delivered and I stayed there for seven nights. I kept trying to get reimbursed and get my money back to check out earlier, but they kept telling me I had to speak with a manager, but the manager will never speak with me. I want to file charges and press charges and file a civil suit. "

"The Hotel was great, perfect fit for our family and close to the naval base! We would 100% stay here again!"

"Parking was convenient and secure, and the room itself was clean and comfortable. We did not use the breakfast service. Danielle, who assisted us during evening check-in, was excellent—professional, welcoming, and very informative, especially as we were in town for a Navy graduation. Unfortunately, the experience declined significantly after that. We were required to check out a day early, and the morning staff was noticeably less helpful and far less professional. When I inquired about a refund for the unused night, I was told it would need to be handled through Expedia. However, after contacting Expedia, I was informed that the property manager, Tammy, had directly declined the refund request—even though we did not stay for that night. This lack of accountability and inconsistency in customer service was extremely disappointing. While the property is conveniently located near the naval base and meets basic expectations for cleanliness, the way this situation was handled reflects poorly on management and significantly impacted our overall experience."

"I had a pleasant stay overall. The room was very clean and well-maintained, which I really appreciated. The complimentary breakfast was a great bonus—there were plenty of options, and everything tasted fresh. My only concern was the condition of the shower ceiling, which appeared to be peeling and falling apart. It didn’t impact my entire stay, but it’s something that definitely needs attention. Aside from that, everything else was great, and I would consider staying here again."