Yugawa 3 Stars Hotels

"Everything was lovely"

"clean room but pity that hotel refused to let me switch from japanese style room to western style room with beds when they have such rooms available at the hotel."

"The location was near the train station and nice. A little far from the castle."

"This was a typical business hotel. The rooms were bit an outdated. Staff was courteous and professional. I’m very grateful to the staff for recovering something I for The hotel is conveniently located near Aizuwakamatsu Station. "

"Excellent "Western" Japanese Hotel. We particularly enjoyed the the rooftop Japanese spa, the excellent breakfast and after dinner the lounge with fresh drinks and snacks. The hotel also offers dinner on site which we didn't book because we had dinner in the city but what we saw looked also very good. "

"施設の古さや清潔さにしては、料金が高いと感じた。ゴミ箱の外側が汚れていたり、いくつもの部屋の角に蜘蛛の巣やホコリがあり、壁もシミが多くて汚く感じた。 この値段では、次回も利用したいとは思わない。"

"Convenient location, easy parking, decent breakfast. Only complaint is the bed. It was like sleeping on a sheet of plywood. Way to hard with no padding. Pillow was also firm and seemed to be filled with a rice-like substance. Not comfortable. "

"This was absolutely one of the worst trips I have ever done. Hotels.com help contribute to this. Not so great experience. Both the hotels.com and the resorts websites provided false information. The conditions were so bad that I landed up leaving a day early. I had to take someone to the hospital due to the dirtiness. I did not get refunded and I was actually charged more than what was expected. The location was great and the staff was great but they were unforgiving when it came to providing a refund or understanding the situation. Do not recommend this place unless you don't mind old worn down overcharged definitely not a two-star hotel resorts. One note you will have to pay for everything even if it says all exclusive."

"Breakfast and dinners were excellent. All the staff were so friendly and helpful!"