「Looked good from the outside, parking easy. Not remotely a 4 * hotel - no fridge or water in the room, marks in the bathroom, v limited loo paper. Self service breakfast, short on some items (eg croissants). Check in slow despite doing so online. Wouldn't hurry back.」
「Conveniently located within easy walking distance to the airport. No noise from the aircraft so slept well. Good size room with large tv and comfy beds.」
「Really nice, convenient location, friendly staff. The room could have done with a bit of care but no complaints. Would stay there again if back in Derby.」
「Pleasant welcome & clean room.
Negatives:
Tiny tv
English Bfast poor quality ingredients
10.30am booking out not acceptable ..particularly when paying £493 for 3 nights & then having to pay an extra £25 to book out at 12.
A shame because staff all very friendly but obviously let down by greedy owners.」
「So bad. We just arrived around 20 minutes and then they ask us to pay for charge of bath with no reason. I’ve no idea why but the manager told us cuz we have arrived 20 minutes so we need afford the charge of bath. 」
「Had a couple of nights stay at the property for a social event in Derby.
Check-in was very easy, as was communication with the host; the property benefits from private secure parking at the rear. Key collection is automated and went without a hitch.
The property itself was well appointed with everything needed for a stay and benefits from a nearby shop plus a few pubs within a 5 minute walk. The walk in to town was approximately 15 minutes.
Check-out was easy and, again, automated which was...
「The host was very welcoming and immediately made me feel at home. Breakfast had lots of choices for different appetites. My room was lovely with a fan for the heat, plenty of tea, coffee, etc. and a powerful shower. All in all a great place to visit.」