Mashiki 4 Stars Hotels

"I had a wonderful stay at this hotel and truly enjoyed the overall experience. The room was extremely clean, well maintained, and very comfortable throughout my stay. Everything was arranged perfectly, and the housekeeping standards were excellent. It made me feel relaxed and comfortable from the moment I entered the room. The hotel staff were incredibly kind, polite, and always ready to help with a smile. Their supportive attitude and warm hospitality made the stay even more special. Whenever I needed assistance or had any questions, the team responded quickly and professionally. It is clear that customer satisfaction is very important to them. The breakfast was also one of the highlights of my stay. There was a good variety of delicious food, and everything was fresh and well prepared. The dining staff were attentive, friendly, and maintained the restaurant area very nicely. Overall, I am very satisfied with my experience and would definitely recommend this hotel to anyone looking for a clean, comfortable, and welcoming place to stay. Thank you to the entire team for the excellent hospitality and service."

"Helpful arranging tour. Good vale happy hour. "

"Very central, 20min walk to Kumamoto Castle, 1min walk from closest tramway station. Right in the covered pedestrian walk area. Rooms are well equipped very clean. Huge onsen indoor and outdoor, breakfast is absolutely wonderful, tasty with plenty of options."

"Great location - close to the main shopping arcade. Rooms were clean and decent size. Staff were great. The public onsen was nice but smaller for the size of the hotel. Unfortunately, due to the lack of consideration for other guests from parents, there was an intolerable amount of noisy children who were treating the onsen as a swimming pool. "

"Clean room good location excellent service and staff"

"Extremely kind staff and fantastic amenities "

"Great hotel to stay in Kumamoto. It's near the Kumamoto castle, Sakura-no-baba Josaien and the sakuramachi shopping centre. The hotel has a lot of on-site amenities such as a public bath and a restaurant. Staff are helpful and attentive."