Exemplary guest service is integral to every 5-star hotel in Chakhino. From the minute you arrive, staff cater to your every need, whether arranging customised tours or providing in-room massage treatments. On top of that, hotels must feature upscale amenities to meet the standard for a 5-star rating. These can include luxury bathrooms, spas or saunas, pools, fine dining kitchens and knowledgeable concierge.