Flawless guest service is the defining feature of every 5-star hotel in Fort Shaw. From the minute you step through the door, staff cater to your every whim, whether arranging valet parking or providing in-room massage treatments. In addition, hotels have to offer upscale amenities to qualify for a 5-star rating. These can include luxury bathrooms, an on-site spa, swimming pools, fine dining kitchens and knowledgeable concierge.