In Makin, a hotel is required to offer a specific number of upscale conveniences to earn a 5-star rating. These can include on-site gyms, spas and saunas, gourmet restaurants, premium bedding, complimentary luxury toiletries and more. What also sets 5-star hotels apart is their exceptional service. You'll enjoy things like concierge services, in-room massages and nightly turn-down services. Some may even offer special touches like welcome gifts.