迈阿密 5 星级酒店, HK$714 起

“Very bad, old and dirty!!! This hotel is totally ruined my holiday. When I first arrived, I hope I can do a fast check in and order some food at the room because it is late. But the food is really disgusting. Also, the room cleaning service is awful and slow. I called front desk I need a room cleaning service, meanwhile I can get some food at the hotel. But when I finished my lunch. It took me an hour, but when I go back to my room, they don’t even start. After they finished the cleaning, there……

“Amazing stay Couldn’t fault a thing ”

“Staff was friendly and professional. Room was clean and well appointed.”

“So nice ”

“早晨9点装修噪音。浴缸很脏。”

“wifi需要钱 停车45一天而且取车速度慢 住两晚 第一个房间洗手盘漏水换了后厕所连堵两天 行政楼层的早餐基本没东西吃”

“Es war ein einzigartiges Erlebnis ”

“The Andaz is brand new and everything from the lobby to the restaurant to the suits has been done immaculately. I am a local (Surfside resident) and we just stayed at the Andaz for 2 nights to enjoy the facilities and celebrate my birthday. We definitely enjoyed our stay! We checked out all the facilities; Everything looked great. The Gym is fully stocked with everything you need for a good or even serious workout. But it was hard to find it because signage is not great in the property. Same……

“Everything was great except during check out when the front desk insisted we did valet parking. He walked around asking workers and it was shocking that no one knew what was going on. He also didn’t want to answer any of my questions and just ignored it like he didn’t hear me. Anyway, he didn’t seem like he liked his job nor had any customer service training. It’s too bad because the hotel was great but he left a bad lasting impression. Not the way to end an amazing trip. To HR: you need to……

“给到的房间是很大的套房，说是升级但与预定照片内饰不同，且就变成了没有景观了遗憾，还不如不升级呢!”

“The room is clean and good ventilation, but without toothpaste and toothbrush. There are many choice on TV channel and also can connect to Netflix and Youtube, however, the WiFi connection in room is poor.”

“Perfect.”