「I paid so much money for my bath tub not to work and never get fixed. Then my shower was barely working. When I told the front desk they didn’t help me at all. They didn’t offer to move me. They sent someone and they said they’ll come the next day and never did.」
「Mjög úrelt hótel með ónýta loftræstingu og mjög mikil reykingarlykt inná herberginu. Myglublettir í loftinu og illa þrifið herbergi. Þjónustulundin ekki sú besta, morgunmaturinn var ekkert spes. Miðað við verðið sem ég borgaði fyrir tvær nætur var þetta mjög lélegt. Eina sem var ágætt var heilsulindin, hún var snyrtilegt og mikið úrval af meðferðum og góð aðstaða. 」
「The staff was courteous. We were in room 11A. The rug in the living space was visibly dirty and the lamps were like cheap IKEA fixtures. The tables were blocks of concrete with flimsily attached tops. Couch was too low for comfort. Curtains would not close. Otherwise, great views, nice restaurant, good location. For Bulgaria, it was a nice property. 」
「Wir waren sehr enttäuscht vom Hotel und vom Essen. Die Zimmer und die Räumlichkeiten sind grundsätzlich sehr schön jedoch in der Wartung vernachlässigt. Das Essen hat nicht geschmeckt.」