In Ukkohalla, a hotel needs to provide a certain level of high-end conveniences to be rated 5 stars. These may include on-site gyms, gourmet restaurants, saunas and spas, complimentary luxury toiletries, premium bedding and more. What also sets 5-star hotels apart is their guest-centric service. You'll enjoy things like in-room massages, concierge services and nightly turn-down services. Some may also offer extra touches such as welcome gifts.