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亞伯丁北方酒店的評價

3 out of 5
亞伯丁北方酒店
1 Great Northern Road, Aberdeen, Scotland

評價

8.0

很好

10 分評分，優異；173 則評價中有 48 則" "
8 分評分，不錯；173 則評價中有 86 則" "
6 分評分，一般；173 則評價中有 26 則" "
4 分評分，欠佳；173 則評價中有 6 則" "
2 分評分，很差；173 則評價中有 7 則" "

8.2/10 

整潔度

8.4/10 

職員與服務

7.6/10 

設施服務

7.4/10 

住宿狀況

8.0/10 

環保程度

評價

10/10 優異

Samuel

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great stay! Thanks!

6/10 一般

Oliver

家人同遊
讚好：整潔度
Altes Hotel aber gut
Altes Hotel, Zimmer sehr warm aber sauber und in Ordnung! Für eine Nacht geht das auf jeden Fall. Frühstück Top
於 2022 年 7 月住了 1 晚

8/10 不錯

Frode

家人同遊
讚好：職員與服務和客房舒適度
於 2022 年 7 月住了 2 晚

10/10 優異

Richard

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Room was clean and staff friendly and helpful. On direct bus route (727) from airport. Would stay again.
於 2022 年 7 月住了 2 晚

10/10 優異

Calum

於 2022 年 7 月住了 1 晚

4/10 欠佳

Andrei-Ionut

家人同遊
讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Not clean
The hotel staff were very helpful and accommodating but good lord the cleanliness was appalling, stains of god knows what fluids all over the curtains, everything sticky, cups in the room dirty, kettle full of dust and the smell…..oh the smell
於 2022 年 7 月住了 1 晚

8/10 不錯

GORDON

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good hotel
Was obviously once a beautiful hotel...now a bit tired looking. In need of an upgrade. Unusually, bedroom and shower room were of almost of equal size! No restaurant. Continental breakfast only which finishes serving at 9am....another hour would be appreciated? TV was tiny, making tv guide/subtitles impossible to read unless you sat really close to the screen. On the positive side, staff were really friendly and helpfull. Location is excellent for both city centre and the University. Hotel is good value for money. Would use again.
於 2022 年 6 月住了 3 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 7 月住了 2 晚

8/10 不錯

George

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Ease of access to the city centre and to get around generally.
於 2022 年 6 月住了 4 晚

10/10 優異

Maire

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful art deco building with real character.
於 2022 年 6 月住了 1 晚
The Aberdeen Northern Hotel Team. 於 2022年7月1日的回應
Thanks for your kind feedback about our Art Deco features. We hope you enjoyed staying with us at the Aberdeen Northern Hotel.

2/10 很差

Craig

商務旅客
不滿：整潔度、住宿狀況和客房舒適度
於 2022 年 6 月住了 1 晚

10/10 優異

Manuel

讚好：整潔度、職員與服務和設施服務
於 2022 年 6 月住了 1 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和客房舒適度
於 2022 年 6 月住了 1 晚

10/10 優異

Anthony

於 2022 年 6 月住了 1 晚
The Aberdeen Northern Hotel Team. 於 2022年7月4日的回應
Thanks for your feedback !

8/10 不錯

Brian

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Northern Hotel Aberdeen
Friendly staff, good size room and good value for money
於 2022 年 5 月住了 1 晚
The Aberdeen Northern Hotel Team. 於 2022年6月14日的回應
Brian thank you for your kind feedback !

6/10 一般

tina

讚好：整潔度、職員與服務和客房舒適度
不滿：住宿狀況
Out of date
Very worn and dated. Carpets need cleaned. Beds are out of date. Room was clean but need new docor. Wall paper and walls need updated
於 2022 年 5 月住了 1 晚

10/10 優異

Moira

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 5 月住了 1 晚
The Aberdeen Northern Hotel Team 於 2022年5月23日的回應
Thanks for the kind feedback, it was a pleasure having you stay with us.

6/10 一般

Susan

讚好：整潔度和客房舒適度
comfortable and clean
A value for money hotel about a mile from the centre
於 2022 年 5 月住了 2 晚
The Aberdeen Northern Hotel Team. 於 2022年6月14日的回應
Good morning Susan thank you for the kind feedback !

10/10 優異

Scott

於 2022 年 5 月住了 1 晚
The Aberdeen Northern Hotel Team 於 2022年5月23日的回應
Thank you for the kind feedback, it was a pleasure having you stay with us.

6/10 一般

Les

於 2022 年 5 月住了 1 晚
The Aberdeen Northern Hotel Team. 於 2022年5月28日的回應
Thanks for the feedback Les ! We hope you enjoyed your stay !

8/10 不錯

Peter

於 2022 年 5 月住了 1 晚
The Aberdeen Northern Hotel Team. 於 2022年5月8日的回應
Thanks for the kind feedback Peter we hope you enjoyed your stay !

8/10 不錯

Li Shan

家人同遊
讚好：整潔度和職員與服務
Polite and interactive staff. Clean and bright room including shower room. Very creaking floors though so apologise to any guests staying below. Shame the bar was closed for refurb and little disappointed with the continental breakfast choices. Maybe will be better when done when and if we stay again as great location.
於 2022 年 4 月住了 2 晚
The Aberdeen Northern Hotel Team. 於 2022年5月5日的回應
Hi Li Shan, thank you so much for the feedback! Yes the bar and dinning room will be opening by the end of the month !

10/10 優異

Damian

讚好：整潔度、職員與服務、設施服務和住宿狀況
I love the Art Deco theme in this hotel.
於 2022 年 4 月住了 1 晚
The Aberdeen Northern Hotel Team. 於 2022年4月18日的回應
Damian thank you for the kind feedback about our Art Deco Hotel features and architecture.

10/10 優異

Hugh

家人同遊
讚好：職員與服務、設施服務和住宿狀況
Handy spot welcoming staff.
於 2022 年 4 月住了 1 晚
The Aberdeen Northern Hotel Team. 於 2022年4月16日的回應
Hugh thanks for the positive feedback about your stay with us at the Aberdeen Northern Hotel.

10/10 優異

Daniel

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A pleasure.
The Art Deco was literally thrilling. Original workmanship and well looked after.
於 2022 年 4 月住了 2 晚
The Aberdeen Northern Hotel Team. 於 2022年4月13日的回應
Daniel thank you so much for your kind feedback ! We hope you enjoyed your stay with us !

6/10 一般

Cindy

於 2022 年 4 月住了 1 晚

8/10 不錯

David

商務旅客
讚好：整潔度、住宿狀況和客房舒適度
Nice place.
Overall a nice hotel good value for money I booked three rooms only continental breakfast available as there kitchen was out of commission. The only thing was that they couldn't give me an invoice for my stay as no one knew how to use the computer on reception, not good when you have claim back your expenses.
於 2022 年 3 月住了 1 晚
The Aberdeen Northern Hotel Team. 於 2022年4月3日的回應
Thanks for the feeding back David i believe you were emailed a invoice later in the day, apologies for the inconvenience.

6/10 一般

Robert

於 2022 年 3 月住了 2 晚

10/10 優異

Alexandra

於 2022 年 3 月住了 1 晚
The Aberdeen Northern Hotel Team 於 2022年3月14日的回應
Alexandra thank you for taking the time to leave us some feedback about your stay with us !

8/10 不錯

Deborah

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 3 月住了 1 晚
The Aberdeen Northern Hotel Team 於 2022年3月14日的回應
Thanks for your feedback Deborah about your stay with us.

8/10 不錯

Andrew

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hotel was very nice just a typical 3 star hotel staff very friendly and helpful breakfast was good
於 2022 年 3 月住了 2 晚
The Aberdeen Northern Hotel Team 於 2022年3月9日的回應
Andrew thanks for taking sometime to leave us some feedback about your stay we hope you enjoyed your stay with us ? Kind Regards,

10/10 優異

Koi-Nain Frederick

於 2022 年 3 月住了 1 晚
The Aberdeen Northern Hotel Team. 於 2022年3月5日的回應
Thanks for the kind feedback Koi-Nain

10/10 優異

OLA

於 2022 年 2 月住了 6 晚
The Aberdeen Northern Hotel Team. 於 2022年3月5日的回應
Ola thanks for the kind feedback.

4/10 欠佳

David

商務旅客
讚好：整潔度和職員與服務
不滿：住宿狀況
於 2022 年 2 月住了 3 晚

8/10 不錯

Anthony

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A Very Pleasant Stay
The hotel was comfortable and staff friendly, the room was clean and tidy, warm and bathroom clean too. The breakfast was Continental type, no cooked breakfast on offer. The Bar was basic, no frills but the Bar Staff were helpful and informative with local news.
於 2022 年 2 月住了 2 晚
The Aberdeen Northern Hotel Team. 於 2022年3月5日的回應
Anthony thank you for the feedback about your stay.

8/10 不錯

Bradley

伴侶同遊
讚好：整潔度和職員與服務
Nice hotel, nice staff, hard to get ahold of sometimes as there wasn’t anyone coming when we ringed the bell. Lovely room and breakfast included.
於 2022 年 2 月住了 1 晚
The Aberdeen Northern Hotel Team. 於 2022年3月5日的回應
Thank you for leaving some feedback about your stay with us Bradley.

8/10 不錯

Christopher

讚好：職員與服務、住宿狀況和客房舒適度
Hotel
There was empty wrapper in cupboard, fridge wasn’t working, Wi-Fi wasn’t great
於 2022 年 1 月住了 1 晚

8/10 不錯

caroline

讚好：整潔度、職員與服務和客房舒適度
Great staff hotel little tired good breakfast.
於 2020 年 3 月住了 1 晚
Ammy 於 2020年3月21日的回應
Hi, Caroline! Thanks for spending your valuable time to write this review. Feedback and suggestions of our valued guests like you always motivate us to improve continuously. Regards, Ryan

6/10 一般

Demi

多人同遊
不滿：整潔度和住宿狀況
Hotel room wasn’t cleaned properly, stains on furniture etc Room was equipped with tea and coffee however some empty bags from previous attendants and also no teaspoons which suggests room wasn’t cleaned/seen to properly
於 2020 年 2 月住了 1 晚
General Manager 於 2020年2月20日的回應
Good Afternoon, I do apologise for your room not being to the standard that it should have been. I will certainly be speaking to the housekeeping team to see what the issue was. Regards Clare GM

8/10 不錯

真實旅客

商務旅客
讚好：職員與服務
於 2020 年 2 月住了 1 晚
General Manager 於 2020年2月20日的回應
good afternoon, Thank you for your great score. I hope to see you again in the future. Kind Regards Clare GM

2/10 很差

Gisele

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2020 年 1 月住了 2 晚
GM 於 2020年2月6日的回應
Can you please explain why you have given such a low score? Regards Clare Gm

8/10 不錯

Lyndsey

讚好：整潔度、職員與服務和客房舒適度
Basic, clean and cheap.
A very good price for a deluxe room but it wasn't a true representation of the pictures displayed on hotels.com. A basic room for a good rate. Buses into the centre of Aberdeen are very regular and takes 15 minutes. Taxi costs £7. All in all a good New Years stay.
於 2019 年 12 月住了 3 晚
Adiya 於 2020年1月4日的回應
Thank you for your sweet words, We hope to give you a consistent service every time. Regards, Adiya!

2/10 很差

真實旅客

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
The restaurant was closed since August we were not told. We were to late to book anywhere for Christmas lunch everywhere was closed. If you had informed us we could have booked earlier. We got a taxi into the city centre no where was open we took a taxi back to the hotel decided to have a few drinks and were told we had to drink in the public bar as the manager and family were having their Christmas meal in the lounge and the at 9pm we were put out of there as they were having a family get together. As for the room John wiped what he thought was condensation from the window and it was black mould, he already has respiratory problems and I don't think this helped . He apologised to the receptionist about the state of the towel. All in all it was the worst Christmas ever.I think your staff when they tell us there is a restaurant, they should also mention it is closed.
於 2019 年 12 月住了 3 晚
General Manager 於 2019年12月29日的回應
Good afternoon, I am Clare and I was the manager having my Christmas lunch in the restaurant which I am perfectly entitled to do. I am very sorry you did not get any Christmas lunch or dinner but I don't think anyone who is booking into a hotel at Christmas would book without knowing if the hotel is doing Christmas meals. We have not advertised this anywhere so I don't know why you would think this. We had quite a few rooms occupied that evening and there was no one else going about. I suggest if you are going to a hotel for Christmas you enquire about what is on before booking the hotel. Kind Regards Clare Fraser

8/10 不錯

Colin

讚好：客房舒適度
不滿：整潔度
於 2019 年 12 月住了 3 晚
GM 於 2019年12月14日的回應
Thank you for your kind score. Hope to see you again sometime. Regards Clare

8/10 不錯

真實旅客

讚好：整潔度和職員與服務
於 2019 年 11 月住了 1 晚
GM 於 2019年12月4日的回應
Thank you for leaving time to leave your review. Kind Regards Clare GM

10/10 優異

Greta

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Lovely staff
Really lovely hotel with free parking. Some rooms don't have window views that's all. It took a while for our booking to be found on their system as well. About 20 minutes
於 2019 年 11 月住了 1 晚
GM 於 2019年12月4日的回應
Good afternoon, Thank you so much for leaving such a nice review. I am glad you had a nice stay with us. Hope to see you again soon. Kind Regards Clare GM

8/10 不錯

Guy

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good location, clean and simple - just what I needed at a good price
於 2019 年 11 月住了 2 晚
Edward 於 2019年11月29日的回應
Thank you so much for rating us positively! We will endeavor to keep it up. Have a nice day. Regards, Edward

10/10 優異

Jeremiah

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 1 晚
General Manager 於 2019年11月11日的回應
Good morning, Thank you very much for your great score. I am pleased that you enjoyed your stay with us and we hope to see you again soon. Kind Regards Clare GM

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 1 晚
General Manager 於 2019年11月11日的回應
Good morning, Thank you so much for leaving such a great score, I am very pleased that you have enjoyed your stay with us and we hope to see you again in the future. Kind Regards Clare GM

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
I liked easy access to airport and city centre as variety of bus services very close to hotel.
於 2019 年 10 月住了 2 晚
General Manager 於 2019年11月11日的回應
Good morning, I really appreciate your time to leave such a great score and I am pleased your enjoyed your stay with us. Hope to see you again soon. Kind Regards Clare GM