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棕櫚苑酒店的評價

4 out of 5
棕櫚苑酒店
81 Seafield Road, Aberdeen, Scotland

評價

9.0

卓越

10 分評分，優異；412 則評價中有 239 則" "
8 分評分，不錯；412 則評價中有 130 則" "
6 分評分，一般；412 則評價中有 30 則" "
4 分評分，欠佳；412 則評價中有 10 則" "
2 分評分，很差；412 則評價中有 3 則" "

9.2/10 

整潔度

9.0/10 

職員與服務

9.0/10 

設施服務

8.8/10 

住宿狀況

9.0/10 

環保程度

評價

10/10 優異

George (West new york)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
From start to finish Beverley Hartley and her staff. Emma, Beth, Kerry were very helpful and went out of their way to make our stay as comfortable and enjoyable as possible. We plan on coming back and would definitely recommend the palm court as your accommodation. Thank you again Bev
於 2024 年 4 月住了 4 晚
Linda 於 2024年4月9日的回應
Thank you for your very kind review, we hope to welcome you back soon.

10/10 優異

Ian (Epsom)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 3 晚
Linda 於 2024年2月27日的回應
Thank you so much for your review, we are so glad you enjoyed your stay and we hope to welcome you back soon.

10/10 優異

Jacqueline

於 2024 年 1 月住了 1 晚
Emma 於 2024年1月27日的回應
Many Thanks for your 10/10 review! We look forward to welcoming you back soon. Kindest Regards

10/10 優異

Lars

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A week’s Xmas stay
Nice hotel, friendly and helpful staff. Rooms are small but has all the necessities. No lift though. Good breakfast made to your order. The establishment includes a pub with mainly local clients (w. dogs in many cases) and a resturant. However there are fire doors that effectively prevent noise in hotel part. In summary, a good, cosy and wellkept pub hotell.
於 2023 年 12 月住了 9 晚
Emma 於 2024年2月1日的回應
Thanks you for your lovely review. Please not if needed we do have a couple of room on the ground floor. We look forward to welcoming you back soon!

10/10 優異

Monica

商務旅客, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very happy with the property. Had no complaints. Front desk staff could of been friendlier. Will recommend and stay again
Linda 於 2023年12月19日的回應
We are so glad that you enjoyed your stay at the Palm Court and hope to welcome you back soon. Wishing you a Merry Christmas & a Happy New Year.

10/10 優異

Victor

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is lovely and cozy hotel. The restaurant is very stylish and tasty. As a couple we loved the place and we would definitely come back to visit.
Linda 於 2023年11月21日的回應
Thank you so much for your review, we are so glad that you enjoyed your visit and hope to welcome you back soon.

10/10 優異

Amanda

於 2023 年 11 月住了 1 晚
Linda 於 2023年11月9日的回應
Thank you for your review, we are so glad you enjoyed your stay and we hope to welcome you back soon.

10/10 優異

Janet

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚
Linda 於 2023年10月24日的回應
Thank you for your review, we hope to welcome you back soon.

10/10 優異

Karen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
Emma Cook 於 2023年10月15日的回應
Many Thanks for your 10/10 review.

10/10 優異

Mark

讚好：整潔度、職員與服務和住宿狀況
Lovely place.
於 2023 年 10 月住了 1 晚
Linda 於 2023年10月16日的回應
Thank you so much for your review, we hope to welcome you back soon.

10/10 優異

Bob

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent venue and excellent experience from friendly and efficient staff.
於 2023 年 10 月住了 1 晚
Linda 於 2023年10月8日的回應
Thank you so much for your review and comments, we hope to welcome you back soon.

8/10 不錯

Alexandra

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We stayed in the ground level which was facing the parking lot, but the room itself was very clean, cute, and simple. The staff was incredibly kind, helpful, and welcoming. There is a restaurant on the property which had delicious food, and then there was trivia in the bar area which was a fun surprise. Overall a great experience!
於 2023 年 9 月住了 1 晚
Linda 於 2023年10月31日的回應
Thank you so much for your review, we are glad to enjoyed your stay and hope to welcome you back soon.

10/10 優異

Pamela (Walnut Creek)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was very friendly and helpful. There are plenty of dining options available at the hotel. It was a lovely stay.
於 2023 年 9 月住了 1 晚
Linda 於 2023年9月16日的回應
Thank you so much for your review, we hope to welcome you back soon.

10/10 優異

Steven

讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely quiet place to stay, staff are very nice, chatty and wecoming. Room very clean and well decorated, big television, and fridge with minibar.
於 2023 年 8 月住了 2 晚
Emma Cook 於 2023年8月20日的回應
Many Thanks for your lovely review!! We look forward to welcoming you back...

8/10 不錯

Steve

於 2023 年 8 月住了 1 晚
Linda 於 2023年8月19日的回應
Thank you for your review, we hope to welcome you back soon.

10/10 優異

Theresa

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean. Excellent staff. Facilities in room very good. Shower very good. Food and service very good.
於 2023 年 8 月住了 1 晚
Linda 於 2023年8月15日的回應
Thank you so much for your review, we hope to welcome you back soon.

8/10 不錯

Kathleen

伴侶同遊
讚好：職員與服務
Good value, convenient location and very helpful staff
於 2023 年 8 月住了 1 晚
Emma 於 2023年8月14日的回應
Many Thanks for your lovely review. We look forward to welcoming you back.

10/10 優異

Andrea

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
As it should be…
Lovely hotel, quiet and well-appointed room. The free breakfast was great.
於 2023 年 8 月住了 2 晚
Linda 於 2023年8月6日的回應
Thank you for your kind review, we hope to welcome you back soon.

10/10 優異

David

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Palm Court Hotel excellent
Very nice hotel, lovely rooms, great meals and breakfast, excellent
於 2023 年 7 月住了 1 晚
Linda 於 2023年7月13日的回應
Thank you so much for your review, we hope to welcome you back soon.

10/10 優異

Victoria

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice place!
Great place to stay! No A/C but they supply you with a fan. Restaurant and bar area nice. Had dinner and breakfast there and food was great. The staff very friendly!
於 2023 年 7 月住了 1 晚
Linda 於 2023年7月10日的回應
Thank you much for review, we are so glad that you enjoyed your staff and we hope to welcome you back soon.

8/10 不錯

Darren

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Room was a little small but ok, shower area fine clean. Bar area busy so went in main dining area Food was good.
於 2023 年 6 月住了 1 晚
Linda 於 2023年7月4日的回應
Thank you for your review, we hope to welcome you back soon.

8/10 不錯

Matthew

家人同遊
讚好：整潔度和住宿狀況
於 2023 年 6 月住了 3 晚
Linda 於 2023年6月27日的回應
Thank you for your review, we do hope you visit again soon.

10/10 優異

Martin

商務旅客
讚好：整潔度、職員與服務和住宿狀況
Would recommend
於 2023 年 6 月住了 1 晚
Linda 於 2023年6月21日的回應
Thank you so much for your review, we are so glad you enjoyed your stay and hope to welcome you back soon.

10/10 優異

Caroline

Super relaxing stay here after a busy time being a tourist. Highly recommend this place.
於 2023 年 6 月住了 1 晚
Kerry 於 2023年6月20日的回應
Thank you for your review. I am so glad you enjoyed your stay here with us and look forward to seeing you again in the near future.

10/10 優異

Kevin

於 2023 年 6 月住了 1 晚
Linda 於 2023年6月19日的回應
Thank you so much for your kind review, we hope to welcome you back soon.

2/10 很差

Joseph

於 2023 年 6 月住了 1 晚
Emma Cook 於 2023年6月12日的回應
Please can you call us so we can discuss your 2* review??

10/10 優異

Ibrahim

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice Hotel
於 2023 年 5 月住了 1 晚
Linda 於 2023年6月2日的回應
Thank you so much for your review, we do hope to welcome you back soon :)

10/10 優異

Cameron

於 2023 年 5 月住了 1 晚
Linda 於 2023年5月31日的回應
Thank you so much for your review, we are so glad you enjoyed your stay and we hope to welcome you back soon.

10/10 優異

Jo Erik

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Flott langweekend
Kjekt hotell som ligger 30min gå avstand til sentrum. Fantastisk mat i restaurant. Skotsk tradisjonsmat. Kjekk pub/bar populær. God stemning. Kommer igjen.
於 2023 年 5 月住了 3 晚
Emma Cook 於 2023年5月16日的回應
Many Thanks for your lovely review. I will be sure to share your comments with the Team. We look forward to welcoming you back soon!

4/10 欠佳

Marise

伴侶同遊
讚好：整潔度
不滿：職員與服務和住宿狀況
Bel endroit, mais même si nous avions payé un plein prix, on nous on a donné une chambre près de salles de réception très bruyantes, sans climatisation et sans possibilité d'ouvrir véritablement la fenêtre. Un vrai four! Nous avons très mal dormi. Très déçu de la réponse de l'administration le lendemain. Je ne recommande pas cet hôtel.
於 2023 年 5 月住了 1 晚
Emma Cook 於 2023年5月15日的回應
Many Thanks for taking the time to write a review. If you could call me at the hotel so I can look into your issue further. Kind RegardsEmma CookDeputy General Manager 01224 310351

10/10 優異

Michael

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very good experience at Palm Court. Especially Linda at reception who was polite, courteous and very helpful with everything.
於 2023 年 5 月住了 2 晚
Kerry 於 2023年5月13日的回應
Thank you very much for your lovely review. I will pass on your kind comment on to Linda. Hope to see you again in the near future.Kind RegardsKerry

10/10 優異

Amy

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 1 晚
Kerry 於 2023年5月13日的回應
Hope to see you again in the near future.Kind RegardsKerry

10/10 優異

Fiona

於 2023 年 4 月住了 1 晚
Linda 於 2023年4月6日的回應
Thank you so much for your review, we hope to welcome you back soon.

10/10 優異

Brenda

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Dog friendly hotel
Staff were friendly and welcoming. We had a dog with us and the staff were lovely with her which was reassuring as you can sometimes feel like you are a nuisance with a dog.
於 2023 年 3 月住了 2 晚
Linda 於 2023年4月3日的回應
Thank so much for your review, we are glad you enjoyed your stay. You are all welcome back any time :)

10/10 優異

Allison

於 2023 年 3 月住了 1 晚
Linda 於 2023年4月2日的回應
Thank you so much for your review, we are so glad you enjoyed your stay and hope to welcome you back soon.

10/10 優異

Brooklyn

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We enjoyed our time here and was provided great service. The restaurant is fantastic as well!
於 2023 年 3 月住了 1 晚
Linda 於 2023年3月25日的回應
Thank you for your review, we hope to welcome you back soon.

10/10 優異

Simon

商務旅客
讚好：整潔度、職員與服務和住宿狀況
The room was very nice. The road beside my window could be noisy at time. On arrival staff member was friendly and helpful. Breakfast had lovely, good selection.
Linda 於 2023年3月25日的回應
Thank you for your review, we hope to welcome you back soon.

10/10 優異

Sarah

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 3 月住了 4 晚
Linda 於 2023年3月25日的回應
Thank you so much for your review, we hope to welcome you back soon.

6/10 一般

Robert

讚好：整潔度和客房舒適度
不滿：住宿狀況
Bad reno but good looking. Bad reception good food
Stayed the past Friday and receptionist was extremely rude think her name was Kerry unsure though kept telling me and my girlfriend she hadn’t finished speaking yet which was really disappointing and also was very impatient as she said I needed to put a card against the room which I had in my car and she was getting frustrated when I said I was going to get it. Restaurant staff and bar staff were amazing very helpful and high quality food. Although the room was a bit run down as the door handle in the bathroom had fell off. I’m a qualified joiner so had just fixed it as had came straight from work and was unsuable but thought I’d do the right thing and help out rather then them needing to call a maintenance person to fix a couple screws. As well as this the bathroom bath tray wasn’t very good as water kept leaking through onto the floor and felt very flimsy. Hotel room looked nice apart from this and probably wouldn’t bother the normal person but just little things make a big difference long term unsure if they got the staff at reception to do all the room renovations as they were clearly not up to normal standards of a hotel and most stuff if not everything was very flimsy not level and quite honestly just despicable for functionality as the shower was leaking when used and no bathroom door at first. Overall feel like this is a good hotel but does need a proper maintenance check as will cause a flood to the below rooms over time and not pleasant having no door.
於 2023 年 3 月住了 1 晚
Linda 於 2023年3月25日的回應
Thank you for your review, I have given your comments to our General Manager who will be looking into everything you said.

10/10 優異

Gavin

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 1 晚
Linda 於 2023年3月25日的回應
Thank you so much for your review. We hope to welcome you back soon.

10/10 優異

Laura

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Brilliant hotel
Really enjoyed our stay, hotel and rooms had lovely decor, the staff, especially Linda on reception were friendly and very welcoming. Had both breakfast and evening meal, great food.
於 2023 年 2 月住了 1 晚
Linda 於 2023年3月5日的回應
Thank you so much for your review. We hope to welcome you back soon.

10/10 優異

Raymond

於 2023 年 2 月住了 1 晚
Linda 於 2023年2月25日的回應
Thank you so much for your review, we hope to welcome you back soon.

8/10 不錯

Sheila

於 2023 年 2 月住了 1 晚
Linda 於 2023年2月25日的回應
Thank you so much for your review, we hope to welcome you back soon.

10/10 優異

Douglas

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Location excellent, staff very professional and friendly we will be back
於 2023 年 2 月住了 2 晚
Emma Cook 於 2023年2月18日的回應
Many thanks for your 5* review We look forward to welcoming you back.

10/10 優異

Kim

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Our stay was excellent
於 2022 年 12 月住了 1 晚
Linda 於 2023年1月5日的回應
Thank you for your kind review, we hope to welcome you back soon.

10/10 優異

Rebecca

家人同遊, 伴侶同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I had my wedding here on the 22.12.22 and i had the best day! The food is amazing. The staff were wonderful and so helpful and friendly i would highly recommended!
Linda 於 2022年12月29日的回應
Thank you for your kind words, we are so glad you had a good day, we do hope to welcome you both back soon.

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Friendly staff good food
於 2022 年 12 月住了 1 晚
Linda 於 2022年12月18日的回應
Thank you so much for your review, we are so glad you enjoyed your stay. We hope to welcome you back soon.

10/10 優異

Lesley

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent stay, very comfortable, good food, breakfast and dinner. Staff very good, particularly at reception.
於 2022 年 12 月住了 1 晚
Linda 於 2022年12月16日的回應
Thank you for your kind review, I will pass on your comments to the staff. We hope to welcome you back soon.

10/10 優異

Elizabeth

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Cozy and festive!
Very cozy, festive, great breakfast selection included. Bed pillows very comfortable, nice size tv we watched WC FIFA. Great location
於 2022 年 12 月住了 2 晚
Linda 於 2022年12月15日的回應
Thank you for your wonderful review, we are so glad you enjoyed your stay.

8/10 不錯

Rhona

讚好：整潔度、職員與服務和住宿狀況