肯摩爾酒店是否寵物友善住宿？

是，此住宿允許旅客攜帶狗隻入住。此住宿收取每隻寵物每次入住 GBP15.00 費用。輔助動物豁免收費。

肯摩爾酒店的泊車位收費多少？

此住宿提供免費自助泊車服務。

肯摩爾酒店的登記入住時間是？

登記入住開始時間：15:00；登記入住結束時間：22:00。

肯摩爾酒店位於哪裡？

此酒店位於在河上，距離泰湖和泰莫斯高爾夫球場農場不到 10 分鐘腳程。蘇格蘭克蘭諾格中心和Taymouth 城堡均位於 2 公里內。

肯摩爾酒店艾柏迪區

Q: 肯摩爾酒店的泊車位收費多少？

此住宿提供免費自助泊車服務。

8/10 不錯

真實旅客

2018 年 8 月 16 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

A lovely hotel at Kenmore riverside

I enjoy my stay in Kenmore Hotel. The room is on the top floor facing the street. Very historical building but gets a small lift to bring everything to the 3rd floor. The restaurant is good and you can enjoy a stunning view of a quite little river.

於 2018 年 8 月住了 1 晚

8/10 不錯

Mark

2021 年 11 月 28 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Stay was great, only problem is the meal selection was poor. Only 2 choices for starters and dessert and 3 choices for main. Other than that the stay was nice.

於 2021 年 11 月住了 1 晚

4/10 欠佳

Kenneth

2021 年 10 月 29 日

不滿：住宿狀況

needs a bit of TLC room decor rather tired

於 2021 年 10 月住了 2 晚

6/10 一般

Alan

2021 年 10 月 18 日

讚好：整潔度和職員與服務

不滿：住宿狀況

Disappointed that there was a limited menu because of staff shortage.

於 2021 年 10 月住了 1 晚

8/10 不錯

Stephen

2021 年 10 月 12 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Very nice hotel in an amazing location

Very nice hotel in an amazing location.

於 2021 年 10 月住了 1 晚

8/10 不錯

David

2021 年 10 月 12 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

於 2021 年 10 月住了 1 晚

8/10 不錯

Margarita

家人同遊

2021 年 10 月 9 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

於 2021 年 10 月住了 2 晚

6/10 一般

Patricia

2021 年 9 月 20 日

I was disappointed couldnt have dinner and had to go to Aberfeldy to eat at night as the restaurant down the road was fully booked. The bar on the night of Tuesday the 7th closed at 8.30pm with no warning, after coming back from Aberfeldy for dinner. This will not put me off coming back

於 2021 年 9 月住了 3 晚

8/10 不錯

Inger J

2021 年 9 月 19 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

It would have been helpful to know that their restaurant is closed for dinner (due to staff shortage). We were not able to book at any of the restaurants in the village. The hotel was kind enough to give us sandwiches, a complimentary platter plus a bottle of wine. They serve a really good breakfast for GBP 10. Well worth the money. Nice service as well. They have a nice bar in the reception area.

於 2021 年 9 月住了 1 晚

4/10 欠佳

真實旅客

2021 年 9 月 12 日

讚好：整潔度、住宿狀況和客房舒適度

於 2021 年 9 月住了 2 晚

8/10 不錯

Stefanie

家人同遊

2021 年 9 月 6 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

I’d definitely go back.

It’s a nice hotel. Our room was spacious and clean. Friendly staff. Restaurant is over priced. Food was really poor when we where there but they didn’t charge for our mains which had to be sent back. I was disappointed by cheap kids chicken nuggets (not that the kids minded!😂). Overall though I really enjoyed our stay.

於 2021 年 9 月住了 1 晚

4/10 欠佳

Debra

2021 年 9 月 3 日

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

It was unorganised from the start we were given wrong directions to our room. We were not informed that there was a limited menu on offer of about 5 dishes and only in the restaurant no bar food as this was closed completely due to staff shortages we should have been given this information before we arrived. They were not serving food other than to guests so all other places to eat around were fully booked. So we had a nightmare finding something to eat as we didn't want any of the 5 dishes on offer. The whole place was grubby with everything being blamed on staff shortages. You expect flys by the river but inside the bar had so many around it !! the bar and tables were sticky if you cant keep the place clean dont open it. The bathroom was in need of attention the bath was cracked the floor was cracked they had obviously tried to give it a lick of paint on the ceiling but failed to then clean all the paint splashes off the floor!! Having drove over and seen the view of the hotel we were

於 2021 年 9 月住了 1 晚

10/10 優異

Jane

家人同遊

2021 年 9 月 2 日

讚好：整潔度、職員與服務和設施服務

Lovely, friendly staff

於 2021 年 8 月住了 1 晚

10/10 優異

john

2021 年 8 月 29 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

於 2021 年 8 月住了 1 晚

6/10 一般

Caroline

2021 年 8 月 26 日

讚好：整潔度和客房舒適度

Lovely wee town

We had a nice time in Kenmore Hotel but due to staffing shortages the restaurant wasn't opened for dinner which the hotel were meant to phone me about and didnt, so we had to drive into Aberfeldy to try and get for dinner for the first night as only The Courtyard was opened in Kenmore , but full. Waterfront and Ferryman Closed on a Tuesday. Most of the staff all seemed a bit deflated and they had 70's disco music playing at breakfast with a flashing speaker. I love 70's music but not at breakfast please! Could be worth another visit when they get more staff and open the nice restaurant. A lot of potential in the hotel, just need more upbeat staff and facilities. Kenmore a lovely wee town, nice walks. Would advise to book restaurants in advance and also the Tay Safari boat trip, we didnt and couldnt get booked, so all worth a visit , just book The Waterfront and The Courtyard in advance, nice friendly staff in these restaurants.

於 2021 年 8 月住了 3 晚

10/10 優異

Angela

家人同遊

2021 年 8 月 14 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Great value , lovely staff

We had a lovely spacious double room with a Z bed for my son, lovely corner bath too. Breakfast was amazing, best I’ve had in a long time. Great value for money, would definitely stay again

於 2021 年 8 月住了 1 晚

4/10 欠佳

真實旅客

家人同遊

2021 年 8 月 10 日

讚好：客房舒適度

Terrible problems with noise from other residents till early hours of morning. Simply not acceptable. No management by Hotel Staff. I thought I was booking my family into a quaint country inn not a drunken doss house.

於 2021 年 8 月住了 3 晚

2/10 很差

真實旅客

2021 年 8 月 9 日

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

Disappointment is an understatement

Upon arrival we were told restaurant was closed was told that an email had been sent the day before and yes an email had been sent stating only the in room service was suspended. I told them this and that I had received the email from hotels.com to be told that they didn’t deal with hotels.com. Strange that they knew were coming then! Upon entering the room we had been allocated I could not believe what was in front of us. Wallpaper that my mother would have used over 60 years ago, a wardrobe and dressing table that was fit for the rubbish tip, curtains that should never have been hung, one electric socket, nails protruding from walls, a bathroom from the 50s and a dreadful musty smell. We complained to no avail, got told that is what we had booked, at £205 for our stay we expected better. The room was honestly not fit for purpose, should be condemned. Later on that evening as we were contemplating just going home we went back to reception where there was different lady on, she was lovely, her name was Norma and between her and a lovely Hungarian chap, I think called Gavor (sorry if misspelt) we managed to get another room. Although much better it still lacked basic amenities and was so tiny.

於 2021 年 8 月住了 2 晚

10/10 優異

Jennifer

多人同遊

2021 年 7 月 29 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Fantastic!!

Stayed at Cairn Toul lodge with friends and had the best time. The lodge has all you need for a self catering get away. It has 3 big bedrooms all on suite. Large living space for a get together or celebration. It’s in a beautiful location right by the river. Can’t wait to go back.

於 2021 年 7 月住了 2 晚

10/10 優異

Heather

多人同遊

2021 年 7 月 28 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Issue with Hotel. Com

Our stay at kenmore Hotel was more than we expected the issue came at check out. Unfortunately simply because I didn't check payment had already been processed by hotel. Com I paid room rate on leaving hotel. On arrival home I checked bank and noticed hotel. Com had already taken payment. My issue is that altho the hotel immed refunded my payment and were very apologetic I have been unable to get any response from hotel. Com as to why they charged me over £50 more for the overnight stay than the hotel received. I appreciate there will be some admin fees bit £50!!!!!!! The only reason I hadn't booked direct t with hotel as the rate they quoted on their Web site was slightly dearer than hotel. Com The hotel explained that hotel. Com can offer rooms at a cheaper rate so I chose to book thro them. I would appreciate some form of explanation from hotel. Com as I have another reservation later in year at diff location and now feel I should cancel this if this is how they manage customer service

於 2021 年 6 月住了 1 晚

8/10 不錯

真實旅客

2021 年 7 月 23 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

T

Staff helpful and friendly. However, lack of staff was clearly evident in restaurant. Although pre-warned that there would be a delay in service, albeit only around 50% occupancy , when the food arrived it was over cooked. Believe shortages also applied to Chef(s). Overheard a number of complaints and did not join the queue. Have been a guest of this hotel for a good number of years and staff shortages shall hopefully be sorted out soon. Beautiful location and shall return.

於 2021 年 7 月住了 1 晚

8/10 不錯

真實旅客

多人同遊

2021 年 7 月 21 日

讚好：職員與服務、設施服務和住宿狀況

Only bad point was lack of bar facilities. Although bar staff in public bar had said earlier in the day they would be open until 10pm, on arrival back to the hotel after a meal out at 9.15pm, we were told bar man had gone home and restaurant staff didn't want to serve us. Even though they had just served somebody in front of us. Eventually he agreed to serve us, but did he would be closing the restaurant doors after us. He didn't, but continued to serve the same people me had served after us, again!!!!!!! Left a message to speak to a manager to discuss this, not heard from them yet 3 days later.

於 2021 年 7 月住了 2 晚

10/10 優異

真實旅客

伴侶同遊

2021 年 7 月 3 日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Location, staff, views. This is one of the friendliest hotels i have stayed in. Every member of staff would go the extra mile and beyond to ensure you have a perfect time.

於 2021 年 6 月住了 2 晚

8/10 不錯

Gary

2021 年 6 月 27 日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

於 2021 年 6 月住了 2 晚

4/10 欠佳

真實旅客

2021 年 6 月 23 日

不滿：整潔度、職員與服務、住宿狀況和客房舒適度

Great location but hotel was disappointing

Kenmore is beautiful and we were blessed with gorgeous weather. The hotel was in a super location but some aspects were disappointing. When we arrived, they believed our room was ready (bearing in mind we checked in at 4.30pm - an hour and a half after our allocated time) but when we walked into it, it clearly wasn’t ready! We were told our room would be ready in 20 minutes ... COVID??? A drink on the house was offered, thank you for that. When we returned to collect our key- the front of house seemed out out that we had interrupted him eating and wondered what we were after - slightly rude we felt. The hotel is pretty dated, which is a shame, it just needs a bit of tlc. We weren’t in our room for very long so it you are here to explore the area then I’m sure it will suit- location and price!

於 2021 年 6 月住了 1 晚

肯摩爾酒店

Kenmore Hotel

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