Service at the counter was excellent but management and leadership were poor and uncreative. I found stains on the bedsheet and the mattress. The manager at the hotel flat out told me I could take my business somewhere which I did for a difference of $30 dollars. I was willing to pay $150 to sleep on the stained mattress instead of $180 dollars.
Clement
於 2023 年 7 月住了 1 晚
10/10 優異
Dennis
家人同遊
2023年5月10日
讚好:整潔度
不滿:職員與服務
The service was not good to me
Dennis
於 2023 年 5 月住了 1 晚
2/10 很差
真實旅客
2023年5月1日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Your money is better spent elsewhere
Internet was unusable for more than a majority my three week stay. Room was wildly over-priced. Above what I was quoted on 'Hotels.com'. The furniture was uncomfortable and lacked space. TV is outdated and not user friendly. Shower was slow to drain and would back up into your standing area less than 5 minutes into your wash. Everyone is looking for ways to take advantage of visitors to Accra; Holiday Inn is no exception.
真實旅客
於 2023 年 4 月住了 17 晚
2/10 很差
jill
伴侶同遊, 商務旅客
2023年4月30日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Rooms are outdated and smells moldy wet and parts of the ceilings are having leaks and falling off, the carpets to the rooms are water stained and smell wet
jill
於 2023 年 4 月住了 7 晚
2/10 很差
Mabel
親子同遊, 商務旅客
2023年4月25日
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
Room was terrible, washrooms looked very dirty.
Mabel
於 2023 年 4 月住了 1 晚
4/10 欠佳
WON JOON
2023年4月2日
WON JOON
於 2023 年 3 月住了 4 晚
2/10 很差
Claire
商務旅客
2023年3月30日
不滿:整潔度、職員與服務、設施服務和住宿狀況
very smelly damp room had to sleep with mask on
Claire
於 2023 年 3 月住了 2 晚
4/10 欠佳
Mubarak (Boston)
多人同遊
2023年3月21日
不滿:職員與服務、設施服務和住宿狀況
The property is very old, and the general standard is poor. Basic thinks such as towels are not in good order. The bed is tiny and the sheets are basic. Light switches are not close to bed like all hotels, this one is opposite the bed.
Mubarak
於 2023 年 3 月住了 3 晚
4/10 欠佳
Andrew
商務旅客
2023年2月2日
讚好:職員與服務
不滿:住宿狀況和客房舒適度
Mixed bag at a high price.
Friendly service but rooms were jaded and in need of upgrade. Approached by hookers on the terrace (in front of staff). Twin room, not queen bed. Helpful airport transfer. Breakfast adequate. Just needs a lot of upgrading to meet the rather hefty single night hotel charge.