"The staff allowed us to check in early. On the other hand, they charged us extra for the breakfast when we check in early but didn't compensate us for not consuming the breakfast when we checked out early."
"I would recommend all the travellers to consider experience La Paz with this hotel. Their hospitality is one of the best hotels I have stayed all over the world. Rooms are clean, staff are nice and friendly, whenever you need them, they are there for you. (That’s no joke!)
They are humble and make the best effort to make sure our stay comfy. You can feel their service for you is doing with their warmth heart which I appreciated it a lot.
For me, the only problem, as we do open the door for fresh air at night to sleep. It could be noisy due to the car. But if you close the door or window, I believe it won’t be a concern.
Receptions could also speak good English which I can be relaxed with my zero Spanish. Food in their restaurant is also fresh and delicious.
Overall, worth for what you paid.
"
"Again, if you wonder why you get that much bad reviews. Go ask your staff Roselin. She is really bad attitude, really rude to me. She wants me pay extra 30 dollars for bringing a friend to room for 1 hour. Your policy written here the room includes two guests. You can’t see??? I could say all the staff in this hotel are nice, hotel are clean they made me feel welcome. Especially the staff Cristopher, he is gentle and nice. Also all the staff in the morning, they are so nice. It is my last day in Bolivia, I am really sad and unhappy because of this reception Roselin."